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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

February 23, 2019

Oil change, tired rotation and mileage checklist items Our experience was great! Our service representative was honest, efficient and made sure the car was ready when promised! Matt was wonderful to work w More

by kmcgrane13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback! We appreciate your business and look forward to working with you again in the future.

February 23, 2019

Leased a 2019 Rogue This is the second Rogue we have leased from Fuccillo Nissan. The people are very helpful and answered all or our questions. Very pleasant atmosphe More

by kaorlowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Murray, Karen George, Steffanie Bergman, Chis Amato
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for the great review! We appreciate your repeat business and hope you enjoy your new Rogue!

February 23, 2019

Had an oil change. Other service items were recommended. Excellent service and explanation of other recommended work. Appointment was made last minute by me and center fit me in as I was going out of town More

by JPBEACH90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to bring your vehicle to our dealership. We appreciate your business and look forward to assisting you with any of your future vehicle needs.

February 22, 2019

Replaced running light bulb I was greeted by Samantha in the service department. She was very professional and friendly. She estimated about an hour and it was completed in 45 mi More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our team. We hope to see you again in the future. Safe travels.

February 22, 2019

Work on break switch Did great and fast service on my car. Got it right in and was completed same day. Never had an issue at the service center! More

by hannah.knighton22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review. We look forward to assisting you in the future with any of your vehicle needs. Safe travels.

February 22, 2019

Awesome The guys and ladies at Fuccillo Nissan in Clay have always been super helpful. They answer all of my questions I have when I am there about service or More

by SCVIENNE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muhamad Ashkar, Zak Ispahani, Andrew Trombley, Samantha Hall, Ashley Lesperance
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for loyalty over the years and for the awesome review. We appreciate your business and look forward to assisting you will all of your future vehicle needs.

February 22, 2019

Clutch and rear differential replacement Matt and Andrew are always friendly, professional, thorough. Brave when explaining costs. My concern is with such high level of repair on relativel More

by Quigley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Matt Taylor-Netzband
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent 5 star review. We appreciate your business and look forward to working with you again.

February 21, 2019

Too long The service took over 2 hours, which is way too long for what I had done. I had an oil change, inspection and tire rotation. More

by MACEMM9
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Mar 04, 2019 -

Matthews Nissan of Clay responded

We apologize for the time it took to complete your service while your vehicle was here. We hope to be able to offer you a more timely experience during your next visit with us. Safe travels.

February 21, 2019

Fast, efficient, and reasonable I needed some basic maintenance, inspection, oil change, and tire rotation. My car also had a recall on it. The initial diagnosis was made quickly, an More

by VMANNION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our dealership! We appreciate your kind words and look forward to working with you you again in the future.

February 21, 2019

Worth the wait The sales people I worked with seemed intent on making the deal that I wanted to make and they made it happen. They were truly sincere. More

by TOMTOM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, John Annesi, Derick Millus
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for the great review. We hope you enjoy your new vehicle and look forward to working with you again in the future.

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