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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

February 21, 2019

Excellent all the way around. Peter and Vincent provided excellent customer service when I leased my new car. I would recommend them to everyone. I will be buying cars from them f More

by ANTHONY.CARELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Dierkes, Peter Ciambriello
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and congratulations on your new vehicle. We look forward to working with you again in the future.

February 21, 2019

Always great service The service department always does a great job . Everyone is always very friendly and great at explaining what they are doing and what needs to be do More

by HOLLYKBFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Ronny Burghart, Matt Taylor-Netzband
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for trusting in our team to take great care of your vehicle while its in our care. We look forward to seeing you again in the future. Sage travels.

February 21, 2019

Knowledgeable service center Greeted by friendly service center staff from the moment we arrived. Discussed the issues with the car and they explained our options for repair and More

by MPALMER1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review. We appreciate your business.

February 21, 2019

Fast service & comfortable wait It was a quick service experience even with unforseen maintenance issues that needed to be corrected. The waiting area is comfortable and wonderful - More

by KRJ501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for servicing your vehicle with our dealership. We appreciate your kind words and look forward to seeing you again in the future.

February 20, 2019

I appreciated the thoroughness Andrew was a pleasure to work with. He answered all my questions and concerns and kept me updated with the progress of the work as I waited. More

by JAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 20, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review and for choosing to service your vehicle with our team. We look forward to assisting you with any of your future vehicle needs.

February 20, 2019

Straight to the point My vehicle was totaled in a collision. I was given a Nissan as a rental. I liked it. Went to Fuccillo Nissan, told them such. They understood I hadn' More

by Mcgcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall, Brandon Phenes
Feb 26, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for your feedback. We hope you enjoy your new vehicle!

February 19, 2019

Quick and easy Called , received appointment for oil change that afternoon,with tires rotated. Good service, friendly. Andrew was great! Wonderful facility, great c More

by JANETRASBECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 20, 2019 -

Matthews Nissan of Clay responded

Thank you for choosing to do business with our dealership and for the great review. We appreciate your feedback and look forward to seeing you again in the future.

February 19, 2019

Great Experience Andrew was very diligent and provided a fair price for changing a wheel bearing on my Altima 2014. The service was fast and within the estimated time. More

by Wil2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 20, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for the perfect 5 star rating. We look forward to assisting you with any of your vehicle needs in the future as well. Safe travels.

February 19, 2019

Inspection oil change Disappointed the service dept couldn't give me one of my 3 free oil changes within the 12 month period as I was only a few weeks over. Other than tha More

by jstromjms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Feb 20, 2019 -

Matthews Nissan of Clay responded

Thank you for your business and for your feedback. We look forward to seeing you again in the future for any of your vehicle needs.

February 18, 2019

Excellent! I always enjoy coming in! It's relaxing and I feel right at home. The staff members are always inviting and make you feel like you matter. More

by Jb1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Feb 19, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review and for choosing to service your vehicle with our team. We look forward to seeing you again in the future.

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