
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Excellent all the way around. Peter and Vincent provided excellent customer service when I leased my new car. I would recommend them to everyone. I will be buying cars from them f Peter and Vincent provided excellent customer service when I leased my new car. I would recommend them to everyone. I will be buying cars from them for years to come. More
Always great service The service department always does a great job . Everyone is always very friendly and great at explaining what they are doing and what needs to be do The service department always does a great job . Everyone is always very friendly and great at explaining what they are doing and what needs to be done. As a woman I always feel comfortable bringing my car in and never worry that I’m being taken advantage of with services I don’t need. More
Knowledgeable service center Greeted by friendly service center staff from the moment we arrived. Discussed the issues with the car and they explained our options for repair and Greeted by friendly service center staff from the moment we arrived. Discussed the issues with the car and they explained our options for repair and service. Felt they were honest and the work was performed well and timely. More
Fast service & comfortable wait It was a quick service experience even with unforseen maintenance issues that needed to be corrected. The waiting area is comfortable and wonderful - It was a quick service experience even with unforseen maintenance issues that needed to be corrected. The waiting area is comfortable and wonderful - plenty of seating, coffee, several outlets, a tv, and electric fireplace. A nice woman even came by every so often to offer any snacks. Restrooms were close by and clean. I don't mind returning to Fuccillo Nissan for routine maintenance due the fast service and comfortable wait. More
I appreciated the thoroughness Andrew was a pleasure to work with. He answered all my questions and concerns and kept me updated with the progress of the work as I waited. Andrew was a pleasure to work with. He answered all my questions and concerns and kept me updated with the progress of the work as I waited. More
Straight to the point My vehicle was totaled in a collision. I was given a Nissan as a rental. I liked it. Went to Fuccillo Nissan, told them such. They understood I hadn' My vehicle was totaled in a collision. I was given a Nissan as a rental. I liked it. Went to Fuccillo Nissan, told them such. They understood I hadn't planned to be returning to car payments. Jason is a thoughtful listener, understood my concerns and didn't try to pressure me beyond my budget. We found a 4 year old car, low mileage that still left me enough "latitude" to get the extended warranty. All in a single day. More
Quick and easy Called , received appointment for oil change that afternoon,with tires rotated. Good service, friendly. Andrew was great! Wonderful facility, great c Called , received appointment for oil change that afternoon,with tires rotated. Good service, friendly. Andrew was great! Wonderful facility, great coffee. Always helpful and professional. More
Great Experience Andrew was very diligent and provided a fair price for changing a wheel bearing on my Altima 2014. The service was fast and within the estimated time. Andrew was very diligent and provided a fair price for changing a wheel bearing on my Altima 2014. The service was fast and within the estimated time. More
Inspection oil change Disappointed the service dept couldn't give me one of my 3 free oil changes within the 12 month period as I was only a few weeks over. Other than tha Disappointed the service dept couldn't give me one of my 3 free oil changes within the 12 month period as I was only a few weeks over. Other than that, everyone was professional and very friendly. More
Excellent! I always enjoy coming in! It's relaxing and I feel right at home. The staff members are always inviting and make you feel like you matter. I always enjoy coming in! It's relaxing and I feel right at home. The staff members are always inviting and make you feel like you matter. More