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Maus Acura of North Tampa

Tampa, FL

4.8
1,428 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,428 reviews

August 26, 2020

Daniel was great told him how much money I had to spend and how much I wanted my monthly payments and he did a wonderful job was really knowledgeable and honest and great customer service More

by anthonyreynolds77
Recommend Dealer
Yes
Employees Worked With
Daniel Castano
Aug 31, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the 5-star review! We're happy to hear Daniel provided you with an excellent experience, and we appreciate your positive feedback!

August 25, 2020

I was initially looking to buy a Subaru. However, after talking to a Subaru dealer I decided to take a look at the Acura MDX. I contacted Maus Acura online and immediately Luis Belen contacted me. I let More

by wjanaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Pagan
Aug 31, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the great review - we're honored to hear this! We appreciate the opportunity to have earned your business, and we're glad to hear you had a 5-star experience with us. Congratulations on your beautiful new MDX and welcome to the Maus Family! We look forward to continuing to serve you.

August 23, 2020

We were very satisfied with Vincent’s sales help! He carefully listened to our desires in a car and was very patient with us. Extremely Knowledgeable and friendly service from him as well as from Angelo More

by j.georgoulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Brown, Angelo Antoulinakis
Aug 24, 2020 -

Maus Acura of North Tampa responded

Congratulations on your new vehicle, and thank you for choosing Maus Acura! We're glad to hear our team provided you with an excellent car-buying experience, and we appreciate the positive feedback. Enjoy your new car and welcome to the Maus Family!

August 22, 2020

Where do I begin? First off,, Alisha was AWESOME! The process was probably the easiest car buying experience I've ever had. I stopped in to look at a brand new TLX SH-AWD. I came in, and within 3 hour More

by dustinfulcomer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Balasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisha King
Aug 24, 2020 -

Maus Acura of North Tampa responded

We're so happy to his this! Thank you for taking the time to leave this positive feedback. We're glad to hear Alisha and Meredith provided you with a smooth and enjoyable car-buying experience. Congratulations on your new Acura, and welcome to the Maus Family!

August 22, 2020

Not happy Overpriced and service girl rude Put words in my mouth saying I said to put part in Said only if fixed problem unhappy More

by Michaelaquilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinny Brown, Savanna Bollinger
Aug 31, 2020 -

Maus Acura of North Tampa responded

Dear customer, we're very sorry to see this and would appreciate the opportunity to learn more about your experience with us if you could please call to speak with our Service Director at your convenience: (813) 535-6287. Thank you so much.

August 20, 2020

Daniel Castro is very friendly ,polite , took his time to show us the car we were looking for very professional and helped us get the best deal for us. Very grateful for his service More

by Mairim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Pagan, Daniel Castano
Aug 21, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the positive feedback, and congratulations on your new vehicle! We're pleased to hear Daniel took good care of you, and that you had a great experience with us. We appreciate your business and look forward to continuing to serve you!

August 20, 2020

These were some amazing people to deal with! Alisha was the absolute best person I could have asked to deal with! Great people, great service! More

by Mrs.White1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha King
Aug 21, 2020 -

Maus Acura of North Tampa responded

Thank you so much! We're glad to see this, and we appreciate the positive review! Thank you for allowing us the opportunity to serve you!

August 17, 2020

Daniel was AWESOME!! Very helpful and professional, we stopped to check for cars s and next day out with a MDX 2020 !! Best of all!!!!! More

by alejandro.torrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Castano
Aug 21, 2020 -

Maus Acura of North Tampa responded

Congratulations on your beautiful new MDX, and thank you for the great review! We appreciate the opportunity to have earned your business, and we're glad to hear Daniel provided you with a great car-buying experience. Enjoy your new vehicle and welcome to the Maus Family!

August 16, 2020

Alex Fajardo was an amazing person to work with. Very informative, took his time to explain the difference between the vehicle and pricing. A very pleasant individual. I would recommend him to everyone More

by 23sexynett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Maus Acura of North Tampa responded

Thank you so much! We're happy to hear Alex took good care of you, and we appreciate the opportunity to serve you!

August 15, 2020

Great people, questionable inspection and left my center console stained. Had a brand new rear differential drain plug disappear from my vehicle... checked everything once I got home and documented with pho More

by Gil
Recommend Dealer
Yes
Employees Worked With
Chris Tranberg
Aug 21, 2020 -

Maus Acura of North Tampa responded

Dear customer, we're so sorry to hear this and would appreciate the opportunity to reach out to you to learn more and redeem this situation. Unfortunately, we do not know your name or contact information based on this review. Please call and ask to speak with our General Manager, Albert at your earliest convenience: (813) 535-6287. Thank you so much.

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