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Maus Nissan
New Port Richey, FL
2,734 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,735 reviews
April 30, 2024
John Thorne is amazing as always! He goes above and beyond to communicate and ensure satisfaction! He goes above and beyond to communicate and ensure satisfaction! More
by Cortney
Verified CustomerEmployees Worked With
Helpful April 29, 2024
Have worked with this dealership for years now. We always receive good friendly service. John is ultimate professional, represents your business in the very best way. We always receive good friendly service. John is ultimate professional, represents your business in the very best way. More
by GreenMermaid
Employees Worked With
April 29, 2024
at least 15 words I don't feel like writing a bunch of words. your surveys are a pain in the xxx. words. your surveys are a pain in the xxx. More
by GBNL49
April 28, 2024
Mary ALWAYS takes good care of me. The software update for my ICC was very successful and my oil and filter change was as expected. The software update for my ICC was very successful and my oil and filter change was as expected. More
by IMBigboy1
Employees Worked With
April 27, 2024
Very respectful and I never have an unanswered question. My second vehicle and I plan on buying my third from them. My parents are on number 6 My second vehicle and I plan on buying my third from them. My parents are on number 6 More
by Trishusarmy
Employees Worked With
April 27, 2024
Wonderful experience! Milton to great care of me. Went in for an oil change, tire rotation and a quick car wash and I was out right at an hour. Milton checked in on me dur Milton to great care of me. Went in for an oil change, tire rotation and a quick car wash and I was out right at an hour. Milton checked in on me during my wait and I enjoyed the coffee. More
by WENDY.MID.KIFF
Employees Worked With
Milton
April 27, 2024
Awesome service and faster than I expected! Everyone always greets me with a smile. Thank you! Everyone always greets me with a smile. Thank you! More
by YAMAR183
April 27, 2024
The sales people are extremely friendly and the dealership is clean and on time for most appointments for service. Wish they had more autos to lend out though when you are having lengthy service wo dealership is clean and on time for most appointments for service. Wish they had more autos to lend out though when you are having lengthy service work done as it can be quite boring waiting around for hours while the work is completed. They do offer you rides home but again you are stranded while waiting for completion and for them to come retrieve you after completion of job More
by Yaiyakiki
April 27, 2024
Everything was great! James was an excellent service advisor! Love Mays Nissan! Maus Care is awesome ! James was an excellent service advisor! Love Mays Nissan! Maus Care is awesome ! More
by SARAHALANGLEY11
Employees Worked With
Other Employees :
James from Service!
April 27, 2024
I sat at the dealership for three hours and not one time. Did I get any communication from anyone regarding Wyatt was taking so long for me to get a simple oil change and the recall my keys. After an hour a Did I get any communication from anyone regarding Wyatt was taking so long for me to get a simple oil change and the recall my keys. After an hour and a half I had to approach the front desk and ask what was taking so long only to be told that my recall took 45 minutes to an hour. . This is unacceptable because I feel that somebody should have said something to me that day because I would have rescheduled my oil change had i known it was going to take that long. I also did not appreciate when I initially pulled up and was met with such overwhelming things about my car from the service desk guy. Nothing against his knowledge of cars, but again, I was there for an oil change and to do a recall on my keys. I feel it was not his job to start overwhelming me with so many things that had to be done to my car. I just feel a little more communication would’ve gone a long way. I drive 40 minutes to take my car to you guys and now I will no longer be doing that. I will find another place closer. More
by Tpaponetti
Employees Worked With
Naco
