Maus Nissan

Our recent vehicle purchase from Maus Nissan NPR was a great experience. As a then current owner of a 2017 Pathfinder and Maus customer, I was already familiar and happy with my vehicle and dealer relatio great experience. As a then current owner of a 2017 Pathfinder and Maus customer, I was already familiar and happy with my vehicle and dealer relationship. The experience of this new vehicle purchase, and initial quality of the vehicle, has solidified that feeling and relationship. Our salesperson Matt Boylan, and his manager Jaryd Gerhart, were very professional and a pleasure to deal with. I have purchased many vehicles in my time, and generally when you walk into a dealer the look, feel and attention from sales folks can be overwhelming and very pressured. This was not the case at Maus. The look and feel of the facility was welcoming and comfortable. The sales folks and other employees, were extremely helpful and professional, but never pushy or made it feel like they were rushing you. The closing process was relatively quick (for buying a car), and even my young teenager commented that it was a nice environment and didn’t feel too worn down over all the waiting. The great snacks and drinks definitely helped get through that, along with the ability to keep her phone charged (they even offered us a charger to use). Since we purchased the vehicle, I have had to come back a couple times for some accessory and additional extended warranty purchases and was very pleased to have employees recognize me quickly. Even the reception area greeter remembered me when I walked in, which was very unexpected, but no less appreciated. Will definitely be back to see them when it is time to trade in our family truck. More

Dealership is excellent. Scheduled appointment was easy. Diagnostic revealed an issue which had to be handled through Nissan corporate. Obviously, this caused a delay in completing the work needed. All in a Diagnostic revealed an issue which had to be handled through Nissan corporate. Obviously, this caused a delay in completing the work needed. All in all, the work was completed and all is well in the world. More

They have best customer service ever...they were friendly,respond my issues promptly,st the same time they know their product and services and the most. They listen to me. friendly,respond my issues promptly,st the same time they know their product and services and the most. They listen to me. More

It is a pleasant service experience from start to finish as the staff is very personable and not pressuring I the process of needed service upon my vehicle. as the staff is very personable and not pressuring I the process of needed service upon my vehicle. More

This is the second time I brought my car in because the abs light comes on at random. I was told they can come loose yet my previous car never did that in 9 years. abs light comes on at random. I was told they can come loose yet my previous car never did that in 9 years. More

The staff are very friendly and right away took care what I did. Prepare all the necessary paper works for my visit. Explain to me the next steps that needs to be done toy vehicle. I did. Prepare all the necessary paper works for my visit. Explain to me the next steps that needs to be done toy vehicle. More

Tiffany was awesome like always. Got my new company car in quick to check out the A/C and had to order the part. Came in and was installed immediately. Need more like her in the service department. in quick to check out the A/C and had to order the part. Came in and was installed immediately. Need more like her in the service department. More

Katrina did an amazing job and was extremely professional and made the experience a good one! I was able to get in and out in a quick amount of time! and made the experience a good one! I was able to get in and out in a quick amount of time! More

Colby is an awesome salesman! This is my second purchase from him. He goes above and beyond! Anytime I bring my car in for service from the person that greets me to my service man Lance everyone is AMAZING! from him. He goes above and beyond! Anytime I bring my car in for service from the person that greets me to my service man Lance everyone is AMAZING! More

As always, top rated service. Thank you Mary in service for being on top of everything and keeping me updated even after hours. Appreciate you! for being on top of everything and keeping me updated even after hours. Appreciate you! More