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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
2,717 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,717 reviews

August 02, 2021

Maus has always been amazing when it comes to service and sales. They do their best to make your desires happen and are also transparent and honest. I wouldn’t stick with any other dealer More

by christaloswald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Jason Rowland, Demetrios Klindonas, Matt Boylan
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Aug 03, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Christaloswald! We appreciate your continued trust, and we thank you for sharing your experiences! We are overjoyed that you are so happy, and we look forward to serving you, for years to come! Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 02, 2021

"WHAT EVER IT TAKES", is not just a slogan, but a life style at the dealership. They prove what they say. And do what it takes. My hat goes off to all of them. More

by williefile74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Colby Matthews, Nick Bentley
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Aug 03, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust, williefile74! We appreciate your business, and we thank you for sharing your experience! All our staff are dedicated to providing each guest with a truly exceptional experience; we are overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 31, 2021

This dealership is the best around. Angela in service is such a doll to work with and Pat Alu in sales is second to none. I along with my mom will always go to Maus! More

by Age1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Age1969! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Anyela and Pat Alu both do such an amazing job taking care of our guests- thanks for recognizing them! We are overjoyed that you and your mom are so every pleased with your experiences here, and we look forward to serving you, for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 31, 2021

Please do not call me when my car is only two years old. I will come get a vehicle when I am due for a new vehicle. More

by Lanster1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2021 -

Maus Nissan responded

Thanks for giving us your feedback, Lanster1985. This post does not have enough contact information to reach out. If you'd like us to remove your from our contact lists, please call me directly, and I will help address your concern. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 30, 2021

The vehicle came back very dirty. So dirty they had to notice. I was in a hurry no time to correct the situation So I left unhappy More

by David1111pa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know whp
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Jul 30, 2021 -

Maus Nissan responded

David, we can see that you are unhappy with how dirty your vehicle left Service. We would like to have a manager reach out to you ; however, we need a little more information than what is in your post to identify you. Please contact me directly, and I will be happy to help address your concerns. Thanks you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jul 30, 2021 -

David1111pa responded

You can reach me at david1111pa@gmail.com

Helpful
July 30, 2021

Very professional and helpful. Service explains what is needed snd why it is needed. The waiting area is clean but needs cookies or small donuts. More

by paulsprague1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Jul 30, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Sprague! We appreciate your trust, and we thank you for taking the time to leave us a review. Unfortunately, we are not doing cookies or donuts at this time; however, we do have lots of other drinks and packaged snack choices available! Thank you for your feedback, and please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 30, 2021

I have had the best experience at Nissan twice now, Elizabeth has been top notch dealing with us, Alway' makes us feel like family Thank you !! More

by ShNissan24aronstrukel24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, JD Castle, Daniel Utrobin, Elizabeth Berumen
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Jul 30, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust a second time! We appreciate your business, and we thank you for your kind words. Elizabeth does such an amazing job taking care of our guests- thanks for recognizing her! We are overjoyed that you are so happy with your experiences here, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 30, 2021

Since the beginning they have done their best to make my shoping experience and purchase a good one. I love car thanks again Maus nissan More

by Raiseone
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Majerczak
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Jul 30, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Raiseone! We appreciate your continued trust, and we thank you for your kind words. We are very pleased that you are so happy, and we look forward to serving you, for years to come! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 29, 2021

It was my first time using my maus care and savanna did a outstanding job. Very pleasant and easy to work with. Service was fast as well. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna Bollinger
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Jul 30, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan for the very first time, Carol! And congratulations on your new wheels! We appreciate your trust, and we thank you for your kind words. Savanna does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you, for years to come. Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 29, 2021

The staff was professional and knowledgable. Your dealership has a relaxing, family atmosphere that made buying a new car a good experience. No pressure to buy. More

by Sue Langevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Castle, Chris Hudson
Report | Print
Jul 30, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new car from Maus Nissan, Ms. Langevin! We appreciate the opportunity to earn your trust, and we thank you for your kind words! We are overjoyed that you are so happy with your experience, and we look forward to serving you, for years to come! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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