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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
2,717 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,717 reviews

July 29, 2021

Katrina is the best,she’s very professional ,I went for service and told her of a problem with my car and she did excellent job More

by marlenearc619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Jul 30, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Marlene! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 28, 2021

The dealership is very friendly, efficient and clean.. My Service advisor Tiffany is great to work with and very knowledgeable. Worth the drive to this dealership. More

by Tojason.lambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Jul 28, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your kind words. Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 28, 2021

Anyela is professional, attentive, pays attention to detail as she removed the plastic from my car. Extremely, helpful and love working with her!!! See you again. More

by PropertiesByDeanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Deanna! We appreciate your trust, and we thank you for taking the time to leave us a review. Anyela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 27, 2021

Maus is an awesome dealership, staff is always friendly, Attentive to the customers. Always satisfied .Katrina best service person have dealt with..awesome service 👍🏾👍🏾👍🏾👍🏾!why More

by 21jacklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Report | Print
Jul 29, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jacklyn! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 27, 2021

Third purchase from Maus Nissan! Excellent customer service. Joey my salesman couldn’t have been more helpful. Answered all of my questions and concerns. Will be returning when I’m ready for my 4th. More

by Amyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gidaro
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Jul 29, 2021 -

Maus Nissan responded

Congratulations on the purchase of your 3RD VEHICLE from Maus Nissan Amy! We appreciate your continued trust, and we thank you for sharing your experience! Joey does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come. We'll be ready for your 4th! Thank you for being such an important part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 26, 2021

Always a pleasure to work with the advisors and technicians. You are always helpful and take great care my truck. Even my daughter is now a member of the Nissan family. Thank you. More

by hoof_beat66_00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to taking care of you, and your whole family, for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
July 26, 2021

Once again in and out in under an hour! Great service, as always. Tiffany makes sure everything is 100% before you leave the dealership!!!I am a customer for life! More

by David.Buehrig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Jul 28, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, David! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Tiffany does a great job taking care of our guests- she is very thorough! We are very pleased that you are so happy, and we look forward to serving you again, soon. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

Helpful
July 26, 2021

My service with most Nissan is for most top of the line the warranty department Katrina treats me with such kindness and respect and top priority More

by Monkeybutt55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Report | Print
Jul 29, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

Helpful
July 26, 2021

They did a pretty good job. However I'm having so much trouble with my Nissan connect I am very upset because I went on a trip and couldn't get my navigation up! Someone I guess the salesman did come out More

by CMAC827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Jul 29, 2021 -

Maus Nissan responded

CMAC827, we can see that you are frustrated not being able to use the technology in your vehicle. We would like to invite you back to our dealership to review these features with you again. If there is actually a problem with the system, we will get you over to service right away. If a visit is not currently possible, please call us, and we will do our best to walk you through everything over the phone. Normally, I would want a manager to call you immediately; however, there is not enough contact information in your post to be able to call. Please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jul 29, 2021 -

CMAC827 responded

Hi thank you for your response! I would love to set up an appointment with someone who could really go over my Nissan connect with me. Do I set it up through you or do I call elsewhere? I am closest to the new Port Richey Nissan. My number is 727-389-4939. Thank you Carol

Jul 30, 2021 -

Maus Nissan responded

Thanks Carol, we'll give you a call! - Paul DaRocha, Loyalty Manager

Helpful
July 26, 2021

Clean and friendly. Pretty fast service. This Maus is a lot better than its sister Dealer in Wesley Chapel that screwed me over and even though it was Wesley Chapel that was awful the New Port Richey one s More

by Michelle.Ramus.6.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
Report | Print
Jul 26, 2021 -

Michelle.Ramus.6. responded

Clean and friendly. Pretty fast service. This Maus is a lot better than its sister Dealer in Wesley Chapel that screwed me over and even though it was Wesley Chapel that was awful the New Port Richey one stepped up and did everything possible to improve my experience. They are always looking to go beyond my expectations. Wesley chapel Maus sucks.

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