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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.4
2,676 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,676 reviews

April 20, 2024

Sal and Naca helped me get new tires. I came in late evening with a flat and they made a stressful situation better. More

by VHUGH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Maus Nissan responded

VHUGH12 thanks for the 5 star review! Glad we were able to get you back on the road!

Helpful
April 20, 2024

My advisor John took care of my appointment as soon as I arrived.. Everything went well with the service today. More

by Coacha1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Maus Nissan responded

Coacha1951 thanks for the 5 star review and business! Let us know when you need us again!

Helpful
April 20, 2024

An item was identified as cracked. Mary said she would follow-up the following Monday regarding warranty coverage. I’m still waiting for the follow-up. More

by noemail_4745216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Maus Nissan responded

We can see that you are frustrated with the lack of communication regarding the warranty coverage of a part. I would need more information to be able to look up your visit and this issue, so please contact me directly, and I will be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Helpful
April 19, 2024

Very easy to deal with on all counts. I will patronize them in the future. More

by brandw01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Maus Nissan responded

brandw01 thanks for giving us the chance to earn your trust and business!

Helpful
April 19, 2024

Close to home. First time visit. Great customer service. Professional and good communication. Clean environment More

by lynnnkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Young V
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Apr 24, 2024 -

Maus Nissan responded

lynnnkim it is refreshing to know that we have local customers and that we treated them right the first time! Thanks for the opportunity to serve you!

Helpful
April 19, 2024

Buena atención y preocupación por resolver el problema te mantienen informado de cómo va el trabajo More

by Pulido17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Maus Nissan responded

Gracias por la reseña. Anyela siempre está muy atenta con sus clientes! Esperamos volver a servirle pronto. ¡Que tengas un buen dia! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
April 19, 2024

Absolutely love every visit! They truly treat you like family! I've been in for routine maintenance and for actual repairs and everytime my truck comes back clean and running gre More

by ailmentasylum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson 10/10
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Apr 24, 2024 -

Maus Nissan responded

ailmentasylum 💕! We love our customers and glad that it shows! Let us know when you need us again!

Helpful
April 19, 2024

Joseph was great and my ac is working perfect, I will continue to have my car serviced here More

by Lesadailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lesadailey! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Joseph does an amazing job taking care of our guests - thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for your support, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
April 19, 2024

Making appointments is easy,and the service people are ready for me, the always advise me when service is due,great dealership,and people. More

by scorecardbob14
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Dodge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Big George
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Apr 24, 2024 -

Maus Nissan responded

scorecardbob14 thanks for the kind works and trusting us with your service needs! We are here for you down the road when you need us again!

Helpful
April 19, 2024

Great service and great service personnel. Didn't take long at all. He explained everything to me. Smelled like new car when done. Milton was Excellent. Dash still not correct. Take care of it More

by NANCYINGEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Nancy! We appreciate your trust, and we thank you for taking the time to leave us a review. Milton does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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