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Max Ford of Harrisonville - Service Center
Harrisonville, MO
895 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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895 Reviews of Max Ford of Harrisonville - Service Center
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September 18, 2023
Chad and the technician did a fantastic job in making sure all concerns were addressed and done in a very timely manner. Great work! sure all concerns were addressed and done in a very timely manner. Great work! More
by speedy2328
Verified CustomerEmployees Worked With
Helpful September 18, 2023
Sales person (Brandon) was great and made the buying experience easy and less stressful. I had hoped that they would have spent more time going over all the details of the vehicle along with the setup o experience easy and less stressful. I had hoped that they would have spent more time going over all the details of the vehicle along with the setup of the systems before we left. More
by Steve
Employees Worked With
September 17, 2023
Brought F-150 in for minor transmission lines to replace. Was presented with a long list of items needing replacement totaling over $6000.00. 90% of what was listed was inaccurate such as not being able to r Was presented with a long list of items needing replacement totaling over $6000.00. 90% of what was listed was inaccurate such as not being able to resurface rotors because they were rusted. Absolute xx. Rotor surfaces don't retain rust because the brake pads are always pressed against the surface. In any event rotors don't need replacing unless they are warped, which mine are not. Other nonsense about massive engine leaks. The only massive leaks was from the transmission lines that I asked to replace. All other mention of massive leaks was absolute nonsense. My advice is you get a second opinion on any service quotes you get from this dealership. After I didn't approve the $6000.00 estimate it took me 1.5 weeks to get my vehicle fixed for what I brought it in for. My guess is the associates get a commission off the services they can sell. I've used them in the past but I won't be back. Must be under new ownership or management. More
by steven.sedlock
Employees Worked With
Ana Rehnert
September 15, 2023
The collision center is awful. Customer service and communication are horrible. We were told two and a half months ago that our vehicle would be done by the end of the week. We Customer service and communication are horrible. We were told two and a half months ago that our vehicle would be done by the end of the week. We still do not have our vehicle back. Over the last three months we have been told 6 different times that it would be done by the end of the week, or even the next day. Service manager has told me multiple times that he will update me on the progress but fails to do so until I call him back. Have tried to get in touch with someone higher in the company but they will not return a phone call after I leave a message. More
by Chad
September 14, 2023
They were very close in the amount of time that it would take to fix my car. I loved the new furniture in the waiting room also. Ana was very pleasant!!! take to fix my car. I loved the new furniture in the waiting room also. Ana was very pleasant!!! More
by Elaine
Employees Worked With
Ana Rehnert
September 14, 2023
Great customer service and the service personnel highly trained technicians. Very nice areas to wait while the work is being done. trained technicians. Very nice areas to wait while the work is being done. More
by sharkbait1492
Employees Worked With
September 13, 2023
Great folks to work with. Had me in and out in no time. Waiting room is nice Had me in and out in no time. Waiting room is nice More
by bretthensley
September 09, 2023
I have been coming here since 1992 and will continue to do business with ford in Harrisonville as long as they are open. do business with ford in Harrisonville as long as they are open. More
by groni50
Employees Worked With
September 09, 2023
After a long overdue motor issues I don’t care for ford at all the motor company. But did get good service thru max motors they helped thru a tough situation with a new motor in my 2017 eco boost at all the motor company. But did get good service thru max motors they helped thru a tough situation with a new motor in my 2017 eco boost More
by NPWALLS
