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Mazda of Claremont - Service Center

Claremont, CA

4.7
378 Reviews

378 Reviews of Mazda of Claremont - Service Center

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June 18, 2025

Very good service. Very fast. Impressed that the service included a car wash. Amazing experience, will return. More

by euge-ne@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Mazda of Claremont responded

Thank you for the kind words! We’re so glad to hear you had a great experience and appreciated the quick service and car wash. It means a lot to know we impressed you — we’ll be here whenever you need us again!

June 15, 2025

They Lied to me what the problem was with my car, it was not a "timing chain leak". I took it to another trusted mechanic and he said that wasn't what was leaking, as I suspected and even told them it wasn' More

by LAUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Mazda of Claremont responded

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you left our dealership feeling misled and undervalued. That is never the impression we want to give, and it's deeply concerning to hear that you felt your concerns weren’t properly addressed. Our team aims to provide accurate diagnostics and fair, competitive pricing, and we regret that your visit led you to feel otherwise. We understand how frustrating it is when your own instincts and a second opinion confirm something different from what you were told. Your feedback is being taken seriously, and we’re reviewing this situation internally to understand what happened and how we can improve. We appreciate you sharing this with us and hope your vehicle is now performing well under the care of your trusted mechanic.

June 11, 2025

Working with Amy and George is always a pleasant experience They are very professional and process car repairs in a timely manner. More

by MCOOLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Mazda of Claremont responded

Thank you for the great feedback! We're so glad to hear that working with Amy and George has been a consistently positive experience. Their professionalism and efficiency mean a lot to us, and we’ll be sure to pass along your kind words.

June 07, 2025

Very friendly and efficient staff. Pleasant experience altogether after getting a service for my car. More

by lakerbloke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Mazda of Claremont responded

Thank you for your kind words! We're so glad to hear you had a pleasant experience and that our team made your service visit friendly and efficient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. We look forward to seeing you again next time!

June 07, 2025

Our experience with this purchase was great, we came in and met with Lorne, who made the whole process easy. He was very knowledgeable about the vehicle, helped up decide on what we were really wanting. Ar More

by JORGE_S91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Wells
Jun 09, 2025 -

Mazda of Claremont responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience was smooth and enjoyable from start to finish. Lorne and Arash will be happy to know they made a great impression — from helping you find the right vehicle to making the paperwork process clear and easy. We truly appreciate your trust in us and look forward to continuing to earn your business for years to come!

June 05, 2025

The dealership is very friendly. Colin and Deven made the process easy. They worked with our finances and made it possible for us to purchase the vehicle we want that fits in to our More

by ALLAN
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin San
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deven Pierini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Mazda of Claremont responded

Thank you so much for the wonderful review! We’re thrilled to hear that Colin, Deven, and Arash made your experience smooth, informative, and enjoyable. It’s always our goal to help our customers find the right vehicle at the right price, and we’re glad we could make it work for you and your budget. We truly appreciate your kind words and congratulations on your new car — welcome to the Mazda of Claremont family! 🚗🎉

June 02, 2025

Good place to service my car. Staff is friendly and helpful, easy to talk to. More

by osolis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Mazda of Claremont responded

Thank you for the kind words! We're so glad to hear that you’ve had a positive experience with our service team. Friendly, helpful, and easy communication is exactly what we strive for. We appreciate your trust and look forward to taking care of your vehicle again in the future! 🚗👍

May 12, 2025

Excelente vendedor! !Te explica todo muy bien, es muy amable y tiene mucha paciencia con sus clientes. More

by CRISTY821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mazda of Claremont responded

¡Gracias por tu amable comentario! Nos alegra saber que tuviste una excelente experiencia con nuestro vendedor. Nos enorgullece contar con un equipo que se dedica a brindar un servicio claro, amable y paciente. Apreciamos tu confianza y esperamos verte pronto. ¡Disfruta de tu nuevo vehículo!

May 07, 2025

The team was very friendly and they did a thorough job checking my vehicle. I would recommend this dealership to my friends and family More

by ILUVLILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Wells
May 07, 2025 -

Mazda of Claremont responded

Thank you for your kind words and recommendation! We’re delighted to hear that our team made you feel welcome and took the time to thoroughly check your vehicle. Providing friendly and reliable service is always our priority. We truly value your support and look forward to assisting you, your friends, and your family in the future.

May 05, 2025

Great service provided. Communication was clear and timely. Vehicle repair was quick. Review video provided was informative. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Mazda of Claremont responded

Thank you for your positive feedback! We’re glad to hear that you appreciated our clear communication and the quick turnaround on your vehicle repair. Providing informative review videos is just one way we strive to keep our customers well-informed throughout the process. Your satisfaction means a lot to us, and we’re here if you need any assistance in the future. Safe travels!

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