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Joe Machens Mazda - Service Center

Columbia, MO

4.3
643 Reviews

643 Reviews of Joe Machens Mazda - Service Center

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August 17, 2023

Great job and friendly service, was a better price than what I expected Thank you More

by Theofar1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Eddie
August 09, 2023

Robert is great help and always explains the work that needs to be done on my car More

by Ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sexton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon DeArmas
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Grindstaff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Landreth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mazzocco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
August 07, 2023

After searching for months to find a vehicle I finally landed at Joe Machens in Columbia. They made sure that all my requests for the vehicle I was purchasing were met. I was very pleased that they gave m More

by sophiaclancy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Gray, Taurian
August 01, 2023

I the people checking in and out are very nice, sometimes I have to ask for a CDs ar wash, but if they forget I might get two when I ask! Excellent customer service! More

by kirkalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember, I think Corey but not +
July 29, 2023

My visit to get two recall repair items fixed was smooth and easy, the employees were so nice! More

by Lisa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrain (courtesy driver) and gentleman at the service desk, I don’t recall his name
July 29, 2023

Polite, courteous, ready to help solve my problem. The rates were very reasonable and I was offered a payment plan! I will definitely recommend them and go again myself, should the need arise. Great j More

by kpfamilyvalues1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't remember names well, but it was the Parts Dept. I delt with.
July 26, 2023

They are very good help you in anyway they can. Very nice people to talk to. More

by HORTONJOE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
July 17, 2023

Service workers are five plus polite competent efficient hardworking I hope you can hold onto this group Turn over seems to be a big management issue More

by marylouiseobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

I should have had to ask someone from Machens to go to another service store to fix the mistake that machens service technicians made. But it is now fix and done. I will not be giving my business back More

by JC.WATERFIELD
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Grindstaff
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Great service department. I trust them for all my service needs. I would not consider any other dealer for my service needs. More

by GEPOLLARD05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Mazda Service Director is not listed. He does a very good job.
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