Mazda of Elk Grove

Thank you Eric for your care and professionalism in taking care of my son with his first vehicle purchase. Five star service taking care of my son with his first vehicle purchase. Five star service More

This dealership handled my deal with honesty and fairness, and I don’t think I could ask for more. My main salesman, Jaik Willmon, was excellent, and he listened to me, made adjustments based on the fairness, and I don’t think I could ask for more. My main salesman, Jaik Willmon, was excellent, and he listened to me, made adjustments based on the information I gave him, and steered me into what I consider a fair deal. He handled all the little questions I texted, modified our deal to match my last second specifications, and prepared my vehicle to my satisfaction. He even remained patient and supportive while shivering in the cold as my old-man eyes and fingers struggled to figure out the Mazda app on my phone. Right on, Jaik I know you were cold man. The financing guy, Taylor, was transparent and honest too. He didn’t push anything - he just presented the facts and let me figure things out for myself. He too was patient and relatable. In my circle of friends and family I’m known as the one who enjoys the whole “car buying” process; many people I know loathe it. Well, this transaction was pretty darned respectful. There was no drama and I like it that way. I would recommend Elk Grove Mazda, Jaik Eillmon, Taylor Schacher, and also Jon Murphy (he was just as friendly on my initial, first-contact, late evening tire-kick a few months back) to people who may feel anxiety buying a car. The car buying paradigm has changed a lot over the last couple of decades; transparency rules the day, and so customer service and respect really matters. In my opinion, Elk Grove Mazda has adjusted to the new way. I will definitely consider them for my future business. You probably should too. More

David is very engaging and entertaining all while making the buying process easy and painless. the buying process easy and painless. More

Great customer service. Able to schedule appointment on the same day. Service was great and quick. Able to schedule appointment on the same day. Service was great and quick. More

Eric gave excellent customer service! He listened to us and what we were looking for. Not once was he pressuring us or trying to convince us to decide on anything we didn’t want. He reall He listened to us and what we were looking for. Not once was he pressuring us or trying to convince us to decide on anything we didn’t want. He really made the process less stressful! Would purchase many more vehicles here as long as he was working the deal! More

David is fantastic. Very friendly, knowledgeable, and made the process so easy. He had the vehicle and all the documents ready to roll and made sure every detail was att Very friendly, knowledgeable, and made the process so easy. He had the vehicle and all the documents ready to roll and made sure every detail was attended to. Would absolutely recommend David and Mazda Elk Grove. More

Jarell at Mazda of Elk Grove was great. He was professional. Communication was clear. Customer focused and straightforward. Very pleasant experience. He was professional. Communication was clear. Customer focused and straightforward. Very pleasant experience. More

Great experience at Elk Grove Mazda. Andres was awesome. He answered all my questions and went above and beyond to make sure I was taken care of. I live 2 hours away and we were able to Andres was awesome. He answered all my questions and went above and beyond to make sure I was taken care of. I live 2 hours away and we were able to work everything out remotely. Andres even drove the car down to me for purchase! So awesome. Thanks Andres!! More

The sales experts at Elk Grove Mazda are extremely welcoming and courteous. I met with Nick Ishihara who showed me the Mazda3. While test-driving the Mazda3, Nick was very thorough in explaining the c welcoming and courteous. I met with Nick Ishihara who showed me the Mazda3. While test-driving the Mazda3, Nick was very thorough in explaining the car's interior and instrumentation panel. Nick answered all my questions and even offered to drive a Mazda3 to my home to show my mother the car! If you are in the market for a new or used vehicle, ask for Nick in Internet Sales. You will have one of the best experiences at a car dealership whether you are beginning your vehicle search or ready to purchase. Thank you, Nick, for your exceptional customer service! More

My experience with Elk Grove Mazda was excellent. Everyone I came in contact with was very friendly. Eric and Jon were very professional and answered all my questions took the time to explain everyth Everyone I came in contact with was very friendly. Eric and Jon were very professional and answered all my questions took the time to explain everything I asked about. I would recommend Mazda of Elk Grove to anyone. More