Mazda of Elk Grove

Friendly and Helpful DeAnnah made the experience of purchasing our first Mazda a great one. We have purchased many cars from different dealers in the past and this experie DeAnnah made the experience of purchasing our first Mazda a great one. We have purchased many cars from different dealers in the past and this experience has been the best by far. More

Really impressed! Been in the sales business for 30 years. Best service I’be seen in that time. Extensive knowledge of product combined with excellent customer service. Been in the sales business for 30 years. Best service I’be seen in that time. Extensive knowledge of product combined with excellent customer service. Deal was conducted seamlessly online and via phone followed up by personal delivery of vehicle to site during which all features of it were demonstrated and explained. More

Great experience with trade in and new purchase Garrett made the entire experience easy. It felt like he was on my side every step of the way. I am a repeat customer at made a of elk grove and new Garrett made the entire experience easy. It felt like he was on my side every step of the way. I am a repeat customer at made a of elk grove and new I wanted to trade in my 2013 cx5 for a new 2017 cx5. I would recommend this dealership and Garrett in particular to anyone looking for an excellent vehicle and a smooth car buying experience. More

2nd Mazda Purchase My fiancé and I were interested in trading in our older SUV for a newer vehicle. We submitted a finance application online and were contacted by a gen My fiancé and I were interested in trading in our older SUV for a newer vehicle. We submitted a finance application online and were contacted by a gentleman named Frtiz. We had scheduled an appointment for the following afternoon and the whole entire process was smooth. Fritz provided amazing customer service! Very friendly, kind, patient, and this time around the whole entire process was fast! When it was time to sign all paperwork the finance manager Francisco was absolutely wonderful! Super friendly, polite, organized, answered all of our questions, and even helped us get a great deal! When it was time to get in our new car Fritz made the whole experience very memorable since it was our first new car together he placed a big beautiful bow on our car and took pictures for us! My first experience with Mazda was great but my second experience was completely amazing! Thank you Mazda! More

smooth purchase I dont know about cars, butI do know good quality service when I see it! Our recent vehicle purchase at Elk Grove Mazda couldn't have been smoother. F I dont know about cars, butI do know good quality service when I see it! Our recent vehicle purchase at Elk Grove Mazda couldn't have been smoother. Fritz,our salesperson, was knowledgeable, respectful, and not at all pushy. He took the time to answer all our questions and concerns. Deannah Mass, equally as knowledgeable and respectful, handled the mountain of paperwork in a smooth, efficient manner. After a quick tour of the parts and service departments, we were on our way Thanks to all, Marilyn More

Used car purchase experience I don't know much about cars, but I do know good quality service when I see it! Our recent vehicle purchase at Elk Grove Mazda couldn't have been smoo I don't know much about cars, but I do know good quality service when I see it! Our recent vehicle purchase at Elk Grove Mazda couldn't have been smoother. Fritz, our salesperson was knowledgeable, respectful, and not at all pushy. He took the time to answer all of our questions and concerns. Deannah Mass, equally as knowledgeable and respectful, handled the mountain of paperwork in a smooth, professional, and efficient manner. After a quick tour of the parts and service departments, we were on our way. Many thanks. More

Software technical service I just want to mention Matt Heidrich. His technical expertise is an awesome asset for Mazda of Elk Grove. He's fast, efficient, and professional. Ma I just want to mention Matt Heidrich. His technical expertise is an awesome asset for Mazda of Elk Grove. He's fast, efficient, and professional. Matt's always ready to explain the many complicated software accessories installed on Mazdas. Another example of quality people working at Mazda, and the reason I'll keep buying cars at Mazda of Elk Grove. More

Software problems I did an unscheduled walk in, and was immediately asked by the front desk, Denise Martinez if I needed help, in a very polite manner. Very professiona I did an unscheduled walk in, and was immediately asked by the front desk, Denise Martinez if I needed help, in a very polite manner. Very professional and nice young lady. EJ Delano, waved me into his office immediately asked what was it I needed. I said my cruise control was not working properly. He said let's take your car out for a test drive. Shortly afterwards said it needed a software update. Fixed the problem fast and efficiently. This type of customer service will continue to keep me a loyal customer. I will always recommend this dealership to my friends and family, because of people like EJ Delano, and Denise Martines. Excellent customer service! More

Great Experience Recently bought a new car from Garrett and he gave me a great deal! We came in a little later than we had planned and Grant kept the store open way pa Recently bought a new car from Garrett and he gave me a great deal! We came in a little later than we had planned and Grant kept the store open way past closing for us and even pre-rated us an excellent interest rate for my loan. Garrett was straight forward with negotiating the price of the car. Thanks again! More

You Need Wheels, Garrett O. Has Deals! Incredible customer service from beginning to end! Garrett made the whole process of getting a new car so stress-free! He even delivered the new car t Incredible customer service from beginning to end! Garrett made the whole process of getting a new car so stress-free! He even delivered the new car to our home! Now, that's personable service you can count on! Btw, this is our SECOND Mazda we got from him! Many Thanks Garrett, we LOVE our 2018 Mazda! More