Mazda of Elk Grove

Great Car Buying Experience Nick and Jorge made my first car purchase so easy and pressure-free! As a college student, I felt very respected and taken seriously. They were profes Nick and Jorge made my first car purchase so easy and pressure-free! As a college student, I felt very respected and taken seriously. They were professional, friendly, and easy to communicate with. I am very happy with the experience and the outcome. Mazda of Elk Grove is a dealership that genuinely cares about its customers. Thank you guys! Marissa Yamauchi More

Awesome Experience Thank you Garrett Oxnaes for the great service! I highly recommend this dealership to everyone. Great friendly staff and awesome vehicles. I look forw Thank you Garrett Oxnaes for the great service! I highly recommend this dealership to everyone. Great friendly staff and awesome vehicles. I look forward to my new Mazda 6! More

Pleasant no pressure experience. Really enjoyed my experience with Matthew Heidrich, Melanie Benitez Arias, and Francisco in finance. I love my car and they made it pleasant and p Really enjoyed my experience with Matthew Heidrich, Melanie Benitez Arias, and Francisco in finance. I love my car and they made it pleasant and presented all the options without pressuring me . My husband had just hurt his back and they were very considerate. More

Awesome guys and gals This dealership worked vigorously for two days to get me a deal that I would be ok walking away with. I didn't get the best monthly payments but that This dealership worked vigorously for two days to get me a deal that I would be ok walking away with. I didn't get the best monthly payments but that wasn't because Francisco, Julian, and Juan didn't try it's because my credit history sucks. Overall this will be me first stop next time I'm in the market for another vehicle. More

quick and painless Mazda of Elk Grove was a different experience to say the least. It was the most pleasurable car buying experience ever! Matt Heidrich was a friendly p Mazda of Elk Grove was a different experience to say the least. It was the most pleasurable car buying experience ever! Matt Heidrich was a friendly professional who knows his Mazda cars! Not only did he offer us a great deal, but his customer service was outstanding. I love that he was so passionate about his Mazda cars, his enthsuiasm was infectious! Furthermore, Francisco Morales in the finance department was a breeze, no high pressure sales trying to sell us extended service warranties, etc. This was just an all around wonderful car buying experience. I highly recommend this dealership it was worth the drive to do business with them! True professionals in every department that we dealt with :) More

Best experience ever! I’ve never liked shopping for cars. I had spent 3 weeks looking for a new vehicle after mine was totaled. I spoke to many friendly and informative sal I’ve never liked shopping for cars. I had spent 3 weeks looking for a new vehicle after mine was totaled. I spoke to many friendly and informative sales people at many different dealerships, but Matt and Melanie stand above the rest. They made the experience painless and have continued to assist me long after the sale. I would highly recommend them and Mazda of Elk Grove. More

Nice staff and work hard Melanie is very knowledgeable. She allowed us to test drive several vehicles to help us decide the right one. Francisco in credit was helpful and had Melanie is very knowledgeable. She allowed us to test drive several vehicles to help us decide the right one. Francisco in credit was helpful and had everything ready for us to complete the sale quickly. More

Great service and exceptional knowledge Melanie answered all our questions and then some. She is a great asset to the dealership brand. She is a wealth of knowledge. She made our car buyi Melanie answered all our questions and then some. She is a great asset to the dealership brand. She is a wealth of knowledge. She made our car buying experience worth it! More

Very helpful The crew members that I worked with(Nick Ishihara, Matthew Heidrich, and Francisco Morales) were all very helpful. They were kind and patient with us The crew members that I worked with(Nick Ishihara, Matthew Heidrich, and Francisco Morales) were all very helpful. They were kind and patient with us and took care of us all the way to the end. Really good experience! More

Everyone really knows the Mazda Product Went in to purchase a new Mazda and knew we wanted a CX 5. Nick and Jaik were both helping us. Jaik took us out on the test drive and he was very kn Went in to purchase a new Mazda and knew we wanted a CX 5. Nick and Jaik were both helping us. Jaik took us out on the test drive and he was very knowledgeable with the CX 5 and answered all of our questions and explained some great features of the car. Once the drive was over, Nick was free to take over and help us with paperwork and even set our 9 year old son up with PlayStation to keep him busy! The only part of the process we didn't like was how long it took, as we were there for 4 hours. There must be some way to shorten this? My husband said if it was just him, he would have left. We picked out our car quickly, but then everything else took so long. We had seen 0.9% financing offered on their website and corporate Mazda, but when they came back after running our credit, it was only 4%. We started asking questions, as we have excellent credit. This is where Vu came in and just plopped down two different papers with 4% and 0.9% on them, said something quickly and then walked away. He was not very helpful in explaining and not sure if he was busy or just didn't want to deal with us. Either way, it got worked out and we got the 0.9% interest. Everyone was friendly and Nick even set up my phone and our new Mazda on Bluetooth so that was ready to go. He also gave us his cell phone number and said we could call or Facetime if we needed help configuring something, as we do live an hour away. We are really happy with the car and only wish the buying experience could have happened quicker, as we had only planned on two hours and were starving by the time we got out of there. Would have given the Dealer 5 stars if not for the time and interest rate issue. More