Mazda of Elk Grove

Top notch services My wife and I just bought a new Mazda CX-9 from this dealership. Matt gave me a good deal on this vehicle but he wasn't there when I visited the deal My wife and I just bought a new Mazda CX-9 from this dealership. Matt gave me a good deal on this vehicle but he wasn't there when I visited the dealership. Elias was very helpful, he helped my wife with the all the features and answered all my questions. He was very patient and not pushy at all. I told him that I need sometime before I make my decision. He was totally fine and told me to take my time. He wasn't like your typical shark. In addition, he and Jullian were able to get me a very competitive APR on our auto loan. We had a completely different buying experiences compare with other dealership. This place was awesome. If you need Mazda, just go to Mazda of Elk Grove. Special thanks to Elias for his special gift to us. You are rock. More

Surprisingly fantastic experience First. No one expects to have a great experience when going to a dealership. I was impressed. Bought my first car ever this weekend. Met with Fr First. No one expects to have a great experience when going to a dealership. I was impressed. Bought my first car ever this weekend. Met with Fritz earlier in the week. Overall, really enjoyed talking to him and learning more about my options with different models. After I left the lot that day, he texted me and thanked me for coming in. Usually I am a little apprehensive about sales reps having my number and texting me but in no way did I feel that Fritz was abusing the privilege. He answered my questions and even sent me pictures of models I was considering after that initial visit. Francisco worked with me for the purchase of the vehicle and figuring out my finance options. Answered all of my questions and made me feel extremely comfortable working through all the paper work. This place is awesome. More

Couldn't have been any easier We wanted a metallic gray Mazda MX-5 that was automatic and couldn't find one anywhere. The dealership found one in LA and had it shipped to Sacrament We wanted a metallic gray Mazda MX-5 that was automatic and couldn't find one anywhere. The dealership found one in LA and had it shipped to Sacramento the very next day. From beginning to end, the process was very easy and stress free. No hard negotiations and haggling over price. Our salesman was fantastic and we couldn't be happier! More

Perfect Every Time! This was my third time purchasing a car from Elk Grove Mazda, and each time I have received FANTASTIC CUSTOMER SERVICE!! Garrett was a delight to wor This was my third time purchasing a car from Elk Grove Mazda, and each time I have received FANTASTIC CUSTOMER SERVICE!! Garrett was a delight to work with and went the extra mile to get me what I needed. Francisco made the paper work process easy and it was a pleasure working with him. Elk Grove Mazda has a GREAT TEAM from Sales to their Service Department. This is why I'm a repeat & loyal customer! Thanks Garrett, Francisco, & Kyle(Service). Happy New Owner of a 2017 CX5!!!! Erin More

Family Car Purchased by Couple Made Easy by Mazda of EG My wife Rachel and I went through the car buying process a week ago after her car was totaled in a parked car accident and Mazda of Elk Grove was extr My wife Rachel and I went through the car buying process a week ago after her car was totaled in a parked car accident and Mazda of Elk Grove was extremely helpful in finding our new car. We already had an idea we were going to like the Mazda as my mother owns an old CX-7 and my sister has the 3, so we looked for a "family car" with the CX-5 and had Elias take us around in a 2016 and 2017. He was upfront and forthcoming with everything, in fact, tried to save us a couple bucks by talking to us about how the 2016 was virtually unchanged in 2017 in terms of the performance of the car itself. However, we knew the little things about the 2017 made it the right car for us. Being in Stockton, it's a bit of a trek to Elk Grove and to the various other Mazda dealerships around the Valley and Bay Area, all of them were friendly to us (must be a Mazda thing), but we kept coming back to Elias' knowledge and ease of finding us the right match. He wasn't pushy (unlike the Toyota guy who tried getting us in the inferior Rav 4 that night) but understood we were shopping around, but in our minds we knew what we wanted. We agreed on a price, which was close to a price another dealership offered and were ok with paying the extra because of Elias' service and patience with us. It was the first time my wife had ever bought a new car so it was new to her, and for me, it'd been 10-years since I had been through the process, and he made it easy, even texting with me on his own off days because of my schedule being so hectic. We made an appointment and bought the 2017 Mazda CX-5. He had a small problem worked on at the service department and was ready for a drive when we got there from Stockton. After the purchase they were very thorough with looking the car over and noticed a chip on the hood in the paint, which they said they'd fix another time no charge to us. Car buying can be a hectic thing, and stressful, combined with your everyday life too, it can be a huge pain, but Elias and Mazda of Elk Grove made it as painless, and actually fun, as possible. Consumer Reports raves about these cars and so do I. My mother's CX-7 was my favorite car I've ever driven until I stepped into my new red, 2017 CX-5 and I knew I found the right car for us. I'd do business with the dealership again and if I ever wanted another Mazda, Elias will be getting a call. More

Wouldn't Go Anywhere Else!! These guys are the best. I have been taking my CX9 in to them for over 5 years. They stand behind all their work and I have never been disappointed These guys are the best. I have been taking my CX9 in to them for over 5 years. They stand behind all their work and I have never been disappointed when I leave. My husband is very hard to please and he is always happy. If I were to buy another Mazda, these guys would be the reason!!! More

Thank you Mazda Hi Elias, I really enjoyed my total Mazda experience. One of my Department's Core Values is customer service and you and the team really exemplified Hi Elias, I really enjoyed my total Mazda experience. One of my Department's Core Values is customer service and you and the team really exemplified excellent and expeditious service this week. My husband and I were impressed with the excellence! Thank you for everything! Juanita More

Great Customer Service!! The first time my wife and I visited Mazda of Elk Grove we were pleasantly surprised with how awesome the customer service was. Did not feel pressured The first time my wife and I visited Mazda of Elk Grove we were pleasantly surprised with how awesome the customer service was. Did not feel pressured at all. Gerlie was very knowledgeable, helpful and polite. She made it comfortable for us to return to Mazda of Elk Grove for our purchase of our used Toyota Prius! Fritz was our salesman in which again was also very knowledgeable and made our total process very speedy and easy. This is not your average"Shark Attack" dealership! All the sales staff here make the car buying experience very pleasing. More

Super Deal and pleasant employee Bought a new 2017 Mazda 3 for my son. Went to surrounding Mazda dealers but Matt at Mazda Elk Grove was great, pleasant to work with and gave a staler Bought a new 2017 Mazda 3 for my son. Went to surrounding Mazda dealers but Matt at Mazda Elk Grove was great, pleasant to work with and gave a staler deal that i could not have got any where else. Great work Elk Grove Mazda. Rajesh Ram More

"Great Customer Service & very Attentive Employees" I personally gave those ratings based on the Cutomer Service Billy Shields and Jeremy Furgerson always offered to me while I am there. I have never f I personally gave those ratings based on the Cutomer Service Billy Shields and Jeremy Furgerson always offered to me while I am there. I have never felt so at home around them and they make me feel so comfortable. English being a second language, I felt that they have done a tremendous job by explaining bits and in details everything my car needs. I owned a Mazda CX-7. I definitely recommend the Elk Grove Mazda for the quality of service, price and ofcourse, the friendliness. Thank you. Melika N. Ratutavaga More