Mazda of Elk Grove

Best car buying experience I have ever had! I was in the market for a new/used car and I went to Mazda of Elk Grove to see about purchasing a vehicle. The employees at this location were extreme I was in the market for a new/used car and I went to Mazda of Elk Grove to see about purchasing a vehicle. The employees at this location were extremely professional. I was a little hesitant about my visit since I have not bought a car from a dealership. Being that is was my first time not buying a vehicle from a private owner I was handle with the best care possible. Not only was I given options to help with my comfort level of payments but the payment plan was exactly what I was looking for as far as comfort level with my particular income. Nicholas Ishihara was made my experience what it was, he was super informative about the vehicles I had in mind and what would be the best option for me. Nick present me with more than one choice and more than enough ideas of what I might be able to purchase suited to what I explained my needs were. I not only would recommend Mazda of Elk Grove to my friends in the market for a new/used vehicle but I have already and Nick is the man I said to go see. Anthony Triggs came out and met with me over a couple concerns relating to not only my recent purchase but how to handle certain situations pertaining to my vehicle including Maintence and accuse sent repair. It was especially nice to see that the General Manager had the time in his busy schedule to take the time to speak with me personally when I'm sure he had a lot of buisness to take care of since he was in charge of overseeing the buisness. A+ Overall I am more than satisfied, I would say grateful and very much appreciative to the teams support with my intimate decision to do buisness with Mazda and in particular Mazda of Elk Grove. Now I see why this dealership has the awards it does for good reason. Sincerely Nicholas Shurden More

Great vehicle buying experience I was very glad that I took the time to purchase my new vehicle from Mazda of Elk Grove, every one I came into contact with were very friendly, knowle I was very glad that I took the time to purchase my new vehicle from Mazda of Elk Grove, every one I came into contact with were very friendly, knowledgeable and helpful. Also the area was very well kept. More

Straightforward and to the point We came in with a set budget and a car we want to buy. We did our preliminary homework and so there was not really much to discuss. So, we wanted t We came in with a set budget and a car we want to buy. We did our preliminary homework and so there was not really much to discuss. So, we wanted to deal with a dealership and a salesman that would make it as easy as possible. We did not want any hustle or get the run around. We found our salesman Matthew Heinrich and Elk Grove Mazda to be that. They match and beat another dealership's offer to us. We feel we have gotten a very good deal. More

Great first car experience The staff was very friendly and welcoming. Got a good deal on my mazda 2015 and car has been great as promised. The servicing is also quick and great. The staff was very friendly and welcoming. Got a good deal on my mazda 2015 and car has been great as promised. The servicing is also quick and great. Would definitely recommend this dealership to anyone looking for a straightforward simple process to purchase a car. More

Great experience I must say I was please with they way they help me get a car.my credit was bad due to bankrupt and I had no money for a down payment but Matt Heinrich I must say I was please with they way they help me get a car.my credit was bad due to bankrupt and I had no money for a down payment but Matt Heinrich made it happen with little down and great car . I wen to other car dealerships and got due to my credit but he did everything he can due to my situation. More

Superior Everything was superlative. Including the install of the mirror we ordered at the time of our purchase. I think I have said it all. I am done. Everything was superlative. Including the install of the mirror we ordered at the time of our purchase. I think I have said it all. I am done. More

Impressive! A great experience in all respects. Outstanding service and professionalism. Rachel Smolich, our internet sales person, was incredible and responsive A great experience in all respects. Outstanding service and professionalism. Rachel Smolich, our internet sales person, was incredible and responsive leading up to our purchase and the day of our purchase. More

Best Experience in car Buying purchased another car in this dealership and it was the best experience ever. Not planning to buy a car that day but with the good convincing of Jaik, purchased another car in this dealership and it was the best experience ever. Not planning to buy a car that day but with the good convincing of Jaik, and the good deals they gave, i bought a car for my wife. will surely recommend this dealership always with family and friends. More

Car prep issues As far as sales, it was a good experience. Jaik sold us our second Mazda and did a great job. The car's preparation had issues. There were several are As far as sales, it was a good experience. Jaik sold us our second Mazda and did a great job. The car's preparation had issues. There were several areas where there were gum marks not removed before leaving the dealership I noticed. The car was taken back to have the areas addressed. The next day when I went to wax the car I noticed more spots that I had to clay bar to remove. Also, the rear license plate bracket holes were drilled incorrectly initially. The wrong preset drill locations were selected, these were for another countries plates. So there are two additional holes drilled into the bumper for no reason. I believe it should eventually be covered by the permanent plate but still not what I expect on a new car preparation. More

Best Experience So Far! This being my 17th car purchase in my lifetime, have to say it's been the easiest!! Garrett even came and picked me up when I didn't have a ride to This being my 17th car purchase in my lifetime, have to say it's been the easiest!! Garrett even came and picked me up when I didn't have a ride to the dealership!! More