Mazda of Elk Grove

A Dealership Transaction Without the Pain I purchased my 2016 Mazda CX-3 from Mazda of Elk Grove about a month ago and Steve was my sales person. I explained to him that I wanted to spend as I purchased my 2016 Mazda CX-3 from Mazda of Elk Grove about a month ago and Steve was my sales person. I explained to him that I wanted to spend as little time in the dealership as possible. We did all of our negotiation and arrangements over the phone and via email except for the final signing of the papers, which he coordinated and scheduled so I would spend as little time at the dealership as possible. He also went out of his way to give me a fair deal on my trade-in as well as negotiating a good price for my new car. I wanted red and there were none to be found as this model just arrived in California like the week before. But he did his best to look for one and I did end up with my Soul Red Metallic CX-3. Other dealerships that I had contacted to try to purchase my new car were less than helpful and either unresponsive or very slow to respond. Steve responded to all of my emails and telephone calls promptly. His first email to me went to my spam folder so I thought I had another unresponsive dealership, but that was my mistake. The last time I purchased a car through a dealership, it was a long and drawn out nightmare. Overall, this was a mostly smooth transaction and I would recommend Steve and Mazda of Elk Grove to my friends and family. More

Fast and easy Helpful staff, quick buying process. The finance guy did not try to upsell me on any "protection packages," or "extended warranties." Fritz was frie Helpful staff, quick buying process. The finance guy did not try to upsell me on any "protection packages," or "extended warranties." Fritz was friendly and courteous. More

Best car experience ever! Thank you Rachel Smolich, you made my experience so stinking easy! I really didn't have any intention of driving off in a new car. She knew I was ne Thank you Rachel Smolich, you made my experience so stinking easy! I really didn't have any intention of driving off in a new car. She knew I was nervous and did her best to calm me down. Thank you again for making it very easy for me! More

Best costumer service Matt Heidrich is the best! He made everything happen by bringing the price down on the car that I really love, to make it an affordable payment for me Matt Heidrich is the best! He made everything happen by bringing the price down on the car that I really love, to make it an affordable payment for me. He was also wonderful and patient with my little kids who were with me while we did business. He made it more at ease on my car shopping experience. I'll definitely recommend him to everyone who is looking for a good reliable vehicle. Matt you rock! More

Excellent! first off, great environment and friendly staff. Also nick really showed me different options and got me the best deal. Definitely recommend any one t first off, great environment and friendly staff. Also nick really showed me different options and got me the best deal. Definitely recommend any one to buy your new car here. More

Great experience purchasing a car! My wife and I purchased a used MX-5 Miata from Mazda of Elk Grove. We are thoroughly enjoying the car on our weekend road trips through the coast and My wife and I purchased a used MX-5 Miata from Mazda of Elk Grove. We are thoroughly enjoying the car on our weekend road trips through the coast and Sierra foothills. The car is running well and I’m extremely happy with our choice. Our experience at the dealership was very good and easy. We had spoken with Fritz Roepke on the phone after seeing the car we liked online and he had the car prepped and ready for us to test. Fritz allowed my father and I to test the car alone, and then later Fritz took the time to teach me the basics of driving a standard transmission. At no point were the staff of Elk Grove Mazda anything but friendly and courteous. My wife generally leaves car dealerships complaining about pushy staff; however, she had only positive things to say about Elk Grove Mazda. My wife and I both decided that we wanted to purchase the car. Fritz and Steve Wray helped us get our financing in order, getting us a very competitive APR on our auto loan. All that to say, I would recommend Elk Grove Mazda to anyone looking for a new or used car. They offer a quality experience that I have yet to see replicated at other dealerships, including: A non-pushy sales demeanor, competitive pricing, lounge styled waiting room, complimentary car washes, and free fountain drinks. Thank you Fritz and Steve for all of your help. I don’t want to brag Fritz, but I am “kinda” skilled at a 6-speed manual transmission now. More

A really great experience! I hadn't purchased a new car in about 12 years, and was really avoiding visiting a new car dealership. Steven received my email inquiry first and cont I hadn't purchased a new car in about 12 years, and was really avoiding visiting a new car dealership. Steven received my email inquiry first and continued to be incredibly responsive throughout the process. He made sure all my questions were answered, that I had adequate test drives, and then proceeded to work with me on the price I would be happy with. I am very grateful for the relaxed process it was…thanks Steven! More

Hassle Free Lowest Price I had been looking for a few month for Mazda 3. Had been driven my 06 for 10 year. Great car!!!! Was dreading the whole process. Knew Elk Grove Mazda I had been looking for a few month for Mazda 3. Had been driven my 06 for 10 year. Great car!!!! Was dreading the whole process. Knew Elk Grove Mazda had very competitive price plus rebate, owner loyalty, free car wash, warranty, etc. Went down and meet Garrett Oxnaes he was friendly, engaging personalty and knew his Mazda's. I took test drive he explained everything in car. AMAZING AND FUN!!!! The whole sales process easy and painless. No salesman talk... Love my new Mazda. More

Fantastic experience I had a fantastic experience. Everyone was so friendly especially Garrett. I felt I received a great deal. All my questions for the car and finance we I had a fantastic experience. Everyone was so friendly especially Garrett. I felt I received a great deal. All my questions for the car and finance were answered. Garrett was helpful even before I went to dealership through email. I was very well taken care of. More

Honest, no hassle deal. Great customer service. I had done my research and knew what I was willing to pay for our new CX-5. Rachel met my price without the run around I had experienced at other dea I had done my research and knew what I was willing to pay for our new CX-5. Rachel met my price without the run around I had experienced at other dealerships. We have a couple after sale details to handle and Mazda of Elk Grove is following through as promised. Easy transaction at the dealership with no high pressure up-sale of extras. Outstanding customer service. More