Mazda of Elk Grove

Amazing I first spoke with Fritz over the phone, he took his time and explained my options and the best options for me and my budget. When I arrived at the de I first spoke with Fritz over the phone, he took his time and explained my options and the best options for me and my budget. When I arrived at the dealership they didn't try to push anything extra on me or try to go above the budget we had already discussed. Fritz and Steve made my transaction very smooth and hassle free. I would high recommend this dealership to any and everyone I come in contact with. Thanks for an AMAZING EXPERIENCE!! Patricia C. More

hassle free experience I had a unique experience at mazda of elk grove yesterday, from the salesman Henry Gno to the finance guy Mr. Steve Wray. I've never had a good experi I had a unique experience at mazda of elk grove yesterday, from the salesman Henry Gno to the finance guy Mr. Steve Wray. I've never had a good experience with other dealers but this time around guys did an amazing job. They didn't try to push anything I didn't want and made my transaction very smooth. I highly recommend this dealer to anyone buying a new car. More

Amazing staff So i went to a dealership prior to going to elk grove mazda and left because i was so frustrated because the salesman was sooo pushy. Kept pushing me So i went to a dealership prior to going to elk grove mazda and left because i was so frustrated because the salesman was sooo pushy. Kept pushing me to test drive a vehicle. When i asked specific questions about the vehicle the salesman hadn't a clue. When i arrived at elk grove nissan i was greeted by mike. He asked me what i was looking for and pointed me in that direction. He let me know he was there if i had any questions. I really appreciated that because i wasnt sure what i wanted. I needed time to look and privacy to speak to my girfriend about the vehicles. When i signed for mike to come over he explained EVERY little detail about the vehicle. I was amazed how much he knew about Mazda. Never once did he try to push me to test drive a vehicle. It was because of his knowledge and professionalism that i went from "shopping" to purchasing a 2016 cx-5 from him. I would highly recommend mike. I even told his sales manger Mike needed a raise! More

Made Driving a New Car Easy Garrett Oxnaes was very approachable, he made me feel comfortable to talk to him. He ran my credit report, broke it down for me and helped me explore Garrett Oxnaes was very approachable, he made me feel comfortable to talk to him. He ran my credit report, broke it down for me and helped me explore all my options. By Garrett explaining everything very clearly, I was able to feel confident in leasing my car! More

Honest and fair Great place to buy a car. Garrett Oxnaes was my Mazda rep. He was excellent. Always fair, patient, and understanding of my point of view. Never made m Great place to buy a car. Garrett Oxnaes was my Mazda rep. He was excellent. Always fair, patient, and understanding of my point of view. Never made me feel like He was on my side! Thanks More

Helped make my daughter's 16th Birthday very special I very much enjoyed my experience at Mazada of Elk Grove. I began looking for a car for my daughter in April knowing she would turn 16 in August. Of I very much enjoyed my experience at Mazada of Elk Grove. I began looking for a car for my daughter in April knowing she would turn 16 in August. Of all the dealerships I went to, this was the only one who followed up with me as it neared her birthday. That was enough to get me back in to the store. Even better was that they had the exact vehicle I wanted for my daughter. Everything was made easy, no hard sell and they worked very hard to make sure I was satisfied and then followed up with my daughter once she turned 16 to teach her how to use the vehicle and all of its features. More

Pleasant car buying experience It was a pleasant experience to enter the showroom without encountering immediate and aggressive sales personnel which has been my most common experie It was a pleasant experience to enter the showroom without encountering immediate and aggressive sales personnel which has been my most common experience at other dealerships. Assistance was available and offered but not forced upon me. I was able to evaluate the vehicle that had captured my interest in the showroom uninterrupted. I also roamed the lot for available choices without assistance. Test driving the vehicle was quick and efficient. Once I had made the decision to buy, Gerlie Fervidal helped me through the process and it went very smooth. I had her complete and uninterrupted assistance to evaluate if my bicycle would fit inside the car. She was friendly, patient and kind explaining all the features of my new vehicle and test driving it for a second time. This dealership deserves my enthusiastic recommendation. More

Your sales advisor is the most important guy you'll meet I chose this dealership, Mazda of Elk Grove, based on their high rating on DealerRater. Matt Heidrich was the first to contact me, and I'm so glad he I chose this dealership, Mazda of Elk Grove, based on their high rating on DealerRater. Matt Heidrich was the first to contact me, and I'm so glad he became my go-to guy for all Q's. Straight talk, factual, absolutely no arm-twisting to buy immediately. Several weeks after the sale, I discovered an error in the registration that would have prevented me from getting the "pink slip" from DMV. Wow, what a mess that would have been, but Matt stepped in to make the right calls within the dealership to correct the problem. I can't say what my next car will be, but I know Matt is the guy I'll buy it from. Mike Ching Tracy, CA More

Excellent Customer Service I had a great car shopping/buying experience at Elk Grove Mazda. It was relaxed, stress free and I got my 2016 CX-5 for a great price. I had been car I had a great car shopping/buying experience at Elk Grove Mazda. It was relaxed, stress free and I got my 2016 CX-5 for a great price. I had been car shopping for about a month, only looking on Saturdays and had not stopped by Mazda yet when I decided to submit a request on line. Shortly after doing so, I was contacted by Garrett Oxnaes, the Internet Sales Manager. Garrett was professional, knowledgeable and accommodating on the date and time we could meet. At our meeting, he took time to find out exactly I was looking for and showed me several vehicles he thought would fill my needs. Throughout the whole process, there was not a question about the vehicle Garrett couldn't answer. He was never pushy and never tried to sell me something I didn't want. These things were key in selling me a car. I would highly recommend Elk Grove Mazda because, well they have a great product, but also because they employ exemplary sales staff who go out of their way to provide outstanding customer service! More

Awesome Car Buying Experience Garrett went above and beyond to make my purchase as stress-free as possible. He was not only straightforward and honest with pricing, but worked har Garrett went above and beyond to make my purchase as stress-free as possible. He was not only straightforward and honest with pricing, but worked hard to get me the best deal he could. I walked out of the dealership confident that I got the most for my money. My favorite thing about working with Garrett was the that he took the time to help me after he made the sale. He gave me a "tour" of my car, paired my cell with the bluetooth, showed me how easy it was to use the control system, and even set up my Nav system for me. If you are looking to buy at Mazda of Elk Grove, be sure to ask for Garrett! More