Mazda of Elk Grove

Would give more stars if I could! Out of all the dealerships I visited on my car search, Mazda of Elk Grove provided the best sales experience and customer service. Jaik's willingness Out of all the dealerships I visited on my car search, Mazda of Elk Grove provided the best sales experience and customer service. Jaik's willingness to help over the phone lured me to buy my Mazda in Elk Grove even though we have a Mazda right here in Roseville. I worked with Jaik & Garrett on the sale of my new Mazda 3. They were very relaxed and made the car buying process comfortable for a first time buyer. Steve assisted with my financial needs, and made a daunting task seem painless. I highly recommend Mazda of Elk Grove to anyone who is looking for a stress-free car buying experience. More

Excellent car buying experience with Jaik! My husband and I were very impressed our salesperson, Jaik Willmon. He was knowledgeable, friendly, and made our car buying as painless as it can be! My husband and I were very impressed our salesperson, Jaik Willmon. He was knowledgeable, friendly, and made our car buying as painless as it can be! Thank you! More

Great Buying Expierence My wife and I bought Our new Mazda 6 from Elk Grove Mazda. Jaik was a great salesperson and was very knowledgeable and answered all of our questions. My wife and I bought Our new Mazda 6 from Elk Grove Mazda. Jaik was a great salesperson and was very knowledgeable and answered all of our questions. This was our best buying experience EVER!!!! Thanks to Jaik and Anthony much appreciated and thanks for the professionalism. More

Great experience I worked with Jaik and Matt and my experience was great with both of them. I was upfront in wanting to come in for a test drive only and while I expec I worked with Jaik and Matt and my experience was great with both of them. I was upfront in wanting to come in for a test drive only and while I expected pressure after the drive, there was none. Granted the car spoke for itself and there didn't need to be any but I appreciated that I never felt pushed or guilted into having to make a decision. I love the car and feeI I got an excellent deal with a fair trade in offer. Thanks again guys, you made this deal as stressfree as possible. :) More

Great experience! I did most of the paperwork online, after doing a lot of research and test driving beforehand. By the time I got to the dealer, it was a very painless I did most of the paperwork online, after doing a lot of research and test driving beforehand. By the time I got to the dealer, it was a very painless and rewarding process! The interment service was very easy and the responses were quick and informative! Matt was very friendly and helpful and made my car buying experience very stress free without any hassle! More

Above & Beyond!!! From beginning to end, we couldn't have asked for a more pleasant experience then the one we had at Elk Grove Mazda. Our initial interaction via email From beginning to end, we couldn't have asked for a more pleasant experience then the one we had at Elk Grove Mazda. Our initial interaction via email with Dannelle & Matt was super helpful and informative. Their willingness & patience to answer all our questions made our 1.5hr trip to Elk Grove worth it. Once we got their, we couldn't have asked for a better salesperson than Michael K. We were very specific with what we needed, wanted, and asked for and Michael didn't disappoint in any way!!! In fact, he went above & beyond what we expected. Our experience with him was so pleasant that we wanted him to finish up the paperwork with us, and we asked if we were going to get someone as nice as him. Sure enough, we got Steven Wray and he made us laugh and feel good about our investment in the CX-5 by explaining everything simply & being patient with all our questions. Michael K & Steven Wray was truly the powerhouse combo that made this deal for us! We look forward to dealing with them specifically in the near future! When we were asked why did you drive to Elk Grove, we easily agreed, "10Star Customer Service"! It's no suprise that their No.1. More

The Way It Should Be! I was dreading the entire experience from it's inception. Owning the same vehicle since 2003, I knew it was inevitable. Dealing with "car salesmen?" U I was dreading the entire experience from it's inception. Owning the same vehicle since 2003, I knew it was inevitable. Dealing with "car salesmen?" Ughhh! The thought was nauseating, but after selling my car I had no choice but commit. I knew what I wanted (2016 CX-5) and went on-line to reach out to a dealer near me...Oddly, I received no response. My second attempt found Mazda of Elk Grove. Wow! Their website blew away every competitor in the Region! User friendly, informative, and most importantly, I was contacted immediately by Jaik Willmon. The next day, Jaik had a car ready upon arrival and knew the vehicle inside/out like the back of his hand. You could sense his passion for vehicle as he confidently answered each and every question, never once with an "attitude". My wife and I felt we had made an educated decision and Jaik certainly reassured us of that. The move to financing was swift and seamlessly handled by Steve Wray. Experienced and personable, Steve made us feel comfortable enough to stay all afternoon, but quickly detailed the transaction and got us going out the door much sooner than expected. We love the car, and we truly enjoyed becoming friends with Jaik and Steve. Susan and I will be back for another purchase at Mazda of Elk Grove and would absolutely recommend them to anyone sensible enough to listen! More

Very happy Once I got past Rachel and in contact with Jaik, I was able to find the car I wanted in a color package with the packages I wanted. Jaik made all the Once I got past Rachel and in contact with Jaik, I was able to find the car I wanted in a color package with the packages I wanted. Jaik made all the arrangements over the phone and had the car waiting for me so I only had to make one trip to the dealership, which is exactly how I needed it to happen. Jaik and Steve in finance worked together to get the discounts I was eligible for and got the paper work done so I drove off the lot in a matter of hours. Kyle in the service department was also very helpful in getting my old car ready to pass on to its new owner and getting my new car extras set up. Definitely a good experience. More

2013 Nissan Altima I came in knowing exactly which car I wanted. Unfortunately, that car had sold a few hours before I arrived. Steve was very helpful in helping me sele I came in knowing exactly which car I wanted. Unfortunately, that car had sold a few hours before I arrived. Steve was very helpful in helping me select a car of the same year/make/model, mileage, and price. It was silver as opposed to the pearl white that I initially wanted, but the already-tinted windows were a plus! Steve was very kind and patient while working with me and I did not feel rushed or pressured, the way salesman can sometimes make you feel. He ensured that I got the best rate possible and he and Vu answered all of my questions, even when I'm sure I asked the same one several times. It was an all-around great experience. I am incredibly happy with my purchase and would recommend this dealership to anyone and everyone! More

Very pleasureable Oh my god. After the experience I had at another dealership, *cough, Toyota* this was a breath of fresh air. Kim was a gem. I didn't feel pressure, cr Oh my god. After the experience I had at another dealership, *cough, Toyota* this was a breath of fresh air. Kim was a gem. I didn't feel pressure, crowded, or like I wanted to run away. Thank you for taking the pain out of buying a car. More