Mazda of Elk Grove

I am a 65 year old educated car buyer and I am a Business Development Specialist for a large engineering firm. I know sales. I started my new car search by contacting several Mazda, Acura, Honda, and Hyundai Development Specialist for a large engineering firm. I know sales. I started my new car search by contacting several Mazda, Acura, Honda, and Hyundai dealers in my area for an email quote on certain models of vehicles I had investigated on the internet before purchasing. I requested that the quotes included all incentives and rebates and to include tax and licensing. Out of all the requests I only received two that fulfilled my requirements for the quote. I then talked to both sales people by phone to see how they handled themselves. Garrett was one of the most professional car sales persons I had ever met. I went to the dealership to complete my purchase and I was not disappointed. It took longer than I had expected but Garret was very thorough and wanted to make sure I was completely happy before I signed on the dotted line. All in all it was one of the best experiences I have had at a dealership. I am anxious to see how there service group performs. If you want a professional car buying experience with no hassles then call Garrett at Elk Grove Mazda. More

He is very straight forward about his sales, doesn't beat around the bushes. Gave me a reasonable offer and did a great job setting up a good payment plan that would go accordingly well with my budget. beat around the bushes. Gave me a reasonable offer and did a great job setting up a good payment plan that would go accordingly well with my budget. More

This was by far the easiest and best car buying experience ever. I love my new CX-5! Working with Garrett was awesome, he took the time to show me how to work all the new tech stuff making the tr experience ever. I love my new CX-5! Working with Garrett was awesome, he took the time to show me how to work all the new tech stuff making the transition from my 9 year old car seamless. More

Fantastic experience. I went through the Carpro website and immediately received a message from the owner John Driebe (which was after hours). The next day Anthony Triggs and Garrett Oxnaes followed up an and immediately received a message from the owner John Driebe (which was after hours). The next day Anthony Triggs and Garrett Oxnaes followed up and made sure I was getting the price I wanted on the exact car I requested. Garrett then took care of the upfront paperwork and detailing the car. By the time my wife and I got to the dealership, most of the information needed was done and the focus was on the details of the car. We test drove the vehicle and then saw Steve Wray to finish up the paperwork. With a lot of questions on our end and a generous amount of patience on both Garrett and Steve's end (we didn't arrive at the dealership until probably close to 7pm), we were on our way in under 2 hrs. Quality dealership with a terrific staff. I would definitely recommend this dealership!! Dave J More

Great people to work with!!! Definitely glad I decided to get the help from the people I came in contact with. No pressure to buy anything! get the help from the people I came in contact with. No pressure to buy anything! More

Great people to work with!!! Definitely glad I decided to get the help from the people I came in contact with. No pressure to buy anything! Gina Her get the help from the people I came in contact with. No pressure to buy anything! Gina Her More

We arrived at Mazda of Elk Grove on December 22nd after a very bad experience the day before in Roseville. We were still looking for another vehicle, however we were very irritated with the process. Ratish very bad experience the day before in Roseville. We were still looking for another vehicle, however we were very irritated with the process. Ratish met us on the lot and was very helpful with information on different vehicles that were available. We really had no idea what we were looking for but Ratish was very helpfull in assisting us with our decision. Their was no pressure from him to buy one vehicle or another, and after we decided what we wanted their still was no pressure to move forward with the purchase. It was all at our pace. The price we paid for the vehicle was very fair and under book price. When it came time for the financing Steve was able to get us a much better interest rate than we originally thought. Again... Their was no pressure to buy any extras. We have bought many vehicles over the years and this is the perfect example of how buying a vehicle "should" be. By far the best buying experience we have had. Next time we buy a vehiclce we will definitely come visit Ratish. Thanks for a Great Buying Experience! Jessica Graves More

First off, the staff was very friendly, welcoming and attentive when I walked into the showroom. I worked with Matt Heidrich in Sales and he took excellent care of me. He listened to my wants and needs attentive when I walked into the showroom. I worked with Matt Heidrich in Sales and he took excellent care of me. He listened to my wants and needs in a new car and was also very considerate when discussing my purchase price and payment limits. He did not try to sell me on anything that was above my price/payment point and for that I am grateful. I felt like I was in control, which is ultimately how it should be when making a major purchase decision such as this. After Matt and I went over my options, we test drove and I took a of couple days to make my decision. I did have some questions after I left the dealership and was able to contact Matt on his cell phone for clarification; he went above and beyond in my opinion since I called him after hours. When I went back in to complete my final paperwork, Matt was very thorough in his explanations and answered any additional questions I had. From there I moved on to Financing and worked with Steve Wray. Steve was very informative and explained everything in detail. If I didn't understand, he took the time to explain again in a way that made me understand. The process was quite painless in my opinion. Overall, I had an amazing experience at Mazda of Elk Grove and would highly recommend this dealership to anyone I know that is looking to buy a new, used or leased vehicle. I would definitely buy another car from this dealership in the future. I AM ONE HAPPY MAZDA OWNER!!! :-) More

This was the first new car I had ever bought, so I was a bit nervous about visiting dealerships and being pressured to buy something that I did not really want. Garrett did everything he could to make the bit nervous about visiting dealerships and being pressured to buy something that I did not really want. Garrett did everything he could to make the car buying process very easy and stress free. I felt like they really wanted me to get the right car for me and not just sell me whatever they had in stock. Overall, I was very pleased and would most definitely consider buying more cars from them in the future. More

From the moment I contacted their dealership, Elk Grove Mazda worked with me to get the exact car I was looking for at a great price! No pushing, no unwanted phone calls... Just professional, friendly ser Mazda worked with me to get the exact car I was looking for at a great price! No pushing, no unwanted phone calls... Just professional, friendly service! Thanks, Garrett... I'm loving my new Mazda 3! More