Mazda of Elk Grove

Rachel Smolich took the time to listen to my preferences and choices, and then responded with them in mind. She allowed me to be a little indecisive, but never took advantage of that fact, and didn't try t and choices, and then responded with them in mind. She allowed me to be a little indecisive, but never took advantage of that fact, and didn't try to sell me something I didn't want. She was patient, showing me both the Miata I ended up buying as well as a Mazda 3, which is the make of my current car. She emailed, texted, and talked to me on the phone over the 3 days between my initial visit and the purchase date, and was very responsive to my questions and any concerns I had. Whatever part she played in the internal decisions that allowed us to arrive at a price I was happy with worked very well. I left feeling great about my new Miata, of course, but also with a pleasant feeling about the whole experience. Steve Wray likewise listened to me and was very efficient and clear in his dealing with me over the paperwork. I had had a negative experience with another dealer in the past who made a mistake on the DMV paperwork (which I had to correct with the DMV), and Steve took the time to show me that he had made sure that mistake would not be happening this time. He clearly knows his stuff in the paperwork department, and didn't keep me waiting or spend unnecessary time as he ran through the various papers. More

Joshua was kind and patient as we decided between a CX-5 and CX-9. We took our time and made several dealership visits. The team at Elk Grove Mazda went out of their way to answer our questions and still and CX-9. We took our time and made several dealership visits. The team at Elk Grove Mazda went out of their way to answer our questions and still gave us the space to make our own decision. We are happy with our shopping and buying experience and will recommend Joshua and Elk Grove Mazda to others. More

My Fiance and I really enjoyed the experience we had at Mazda of Elk Grove. We went in with a game plan, but soon felt like we didn't need to hide our cards. The sales staff were open and transparent throu Mazda of Elk Grove. We went in with a game plan, but soon felt like we didn't need to hide our cards. The sales staff were open and transparent throughout the whole transaction and that made us feel great about spending a little bit more than we had planned. We got everything we wanted in our new CX-5 and absolutely love our car! The only issue we really had was that when we went to take the car home that night, it had been poorly detailed. Dirt was in all of the door jams and it didn't look like it was cleaned very well. Upon finding all of the remaining dirt, Rachel quickly offered to have a full detail done the next morning. We brought our CX-5 in and it came out sparkling. Any issue we have had has been handled quickly and professionally. When we do come to visit for our regular maintenance on the car we still get greeted with a genuine hello and we do not feel like we were just another number on their sales board. We feel special and taken care of, and when you buy a new car and make such a big commitment, it's nice to know that the dealer is still there for you after the purchase. Thank you so much Mazda of Elk Grove! More

Had a great experience when I was purchasing my new speed 3. I had contacted Garrett about a month and a half before actually purchasing my vehicle and he was willing to deal with all of the time it took to 3. I had contacted Garrett about a month and a half before actually purchasing my vehicle and he was willing to deal with all of the time it took to make it all happen. Between the price of the car all through email and having to set up a time to where my dad could come up here from SoCal to make the deal happen. Thank you for your time and patience during this time Garrett! More

first time buying a car from a dealership. garrett made it a really easy experience for me. This dealership made feel like I was family. I am a proud owner of a 2012 mazda 6. i highly recommend this deale it a really easy experience for me. This dealership made feel like I was family. I am a proud owner of a 2012 mazda 6. i highly recommend this dealership for anyone looking for a reliable car and great and trusting buying experience. More

Amazing customer service! Autumn was a pleasure to work with who really took the time to help me find exactly the right car. Not only would i recommend Autumn to any customer looking to buy but the dealers with who really took the time to help me find exactly the right car. Not only would i recommend Autumn to any customer looking to buy but the dealership in whole was wonderful. Comfortable sitting area, refreshments and ps3 all available. More

I had a great experience with everyone who helped me. Jon and Anthony were able to answer every question I had. They were extremely knowledgeable and made me feel comfortable with my purchase decision.Their and Anthony were able to answer every question I had. They were extremely knowledgeable and made me feel comfortable with my purchase decision.Their suggestions and advice was appreciated and taken into consideration. Although I already knew which vehicle I wanted, they made they process easy, smooth, and quick so all I had to do was come in, sign the paperwork, and drive away in my brand new car. More

I bought a car through capital one, thought I was just gonna give some paperwork and drive away. It was a brand new mazda 3, 2013. Overall, we best always be prepared when we make a car purchase, very pr gonna give some paperwork and drive away. It was a brand new mazda 3, 2013. Overall, we best always be prepared when we make a car purchase, very prepared. More

Matt's customer service was excellent,he worked very hard to find me the vehicle which best suited my needs, super friendly and attentive. The price we negotiated was exactly in my range. He made sure t hard to find me the vehicle which best suited my needs, super friendly and attentive. The price we negotiated was exactly in my range. He made sure the vehicle was detailed and even cleaned some himself.He showed me exactly how my new car and all of its functions worked. Best car buying experience ever. Thanks Matt More

I always dread shopping for a car but your sales person was very pleasant and made this experience not just tolerable but enjoyable...EZ was awesome, I would recommend this dealership based on my experien was very pleasant and made this experience not just tolerable but enjoyable...EZ was awesome, I would recommend this dealership based on my experience with him More