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Mazda of New Rochelle

New Rochelle, NY

4.8
1,147 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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1 E Main ST

New Rochelle, NY

10801

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Showing 1,147 reviews

July 30, 2024

Everyone was professional and kind. The out of state experience was smooth and accommodating. Transaction and everything involved was transparent. More

by mgonz219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, Miguel , Lily M
Jul 31, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We're glad to hear that your out-of-state experience with us was smooth and transparent. We appreciate your feedback and are here if you need anything else!

July 30, 2024

I dropped my car off to get a diagnostic done. First of all it too 48 hours for them to hook my car up to a computer, my advisor did not call me I had to call to find out what they found when they More

by Dana Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
Aug 01, 2024 -

Mazda of New Rochelle responded

Thank you for your feedback, Dana. We apologize for the delays and lack of communication you experienced. Please reach out to our Service Manager at (914) 826-8100 so we can address these issues and work to resolve them. We appreciate your patience and are committed to improving our service.

July 30, 2024

Charles was definitely a pleasure to work with, very knowledgeable and professional. I remember when I first met him on the beginning of the month in July 5, 2024 and he assured me if I was to wait unti More

by gvesey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Anagnostopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darwin Flores- finance manager, Michael Spatola
Jul 31, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We're delighted to hear that Charles provided excellent service and helped you secure a great deal on your new CX-50. Enjoy your new car and thank you for choosing Mazda of New Rochelle!

July 29, 2024

Good workers very nice people. Inventory is lacking as they are very limited in cars they offer More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback. We're glad to hear you had a positive experience with our team. We understand that our current inventory may be limited and are working to improve it. We appreciate your understanding and look forward to assisting you in the future.

July 29, 2024

No problem everything was excellent. Your customer service was nice and pleasant person can’t say no more. It was excellent. More

by Bigmanny2695
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 30, 2024 -

Mazda of New Rochelle responded

Hi, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and found our customer service to be pleasant. We appreciate your feedback and look forward to assisting you again in the future.

July 28, 2024

Helped me three years ago and got into my first lease with Mazda. I entered into a new lease and he was able to get my payments within the range I felt comfortable paying. Charles knows the Mazda cars v More

by Vegavega70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Charles was able to help you with both your first and new leases, and that you're happy with your new Mazda. We appreciate your kind words and look forward to assisting you again in the future!

July 28, 2024

After visiting three Mazda locations in New York, I visited here for the last time and met Charles! Charles is very professional and friendly. I thought there was no need to look anywhere else so I bou More

by leeward359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We're delighted to hear that Charles made such a positive impression and helped you find the perfect car. We appreciate your recommendation and hope to see you again soon!

July 27, 2024

I had a very informative and positive experience with my purchase. They addressed all multiple questions and didn’t feel rushed. Especially with me going back and forth with my financial adviser. More

by Luis.Roldan87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for sharing your experience! We're glad to hear that our team was informative and patient throughout your purchase. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new vehicle!

July 26, 2024

Very professional and well maintained showroom. My experience with salespeople and financial was seamless and low pressure. More

by bruzeines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xaviera (Gwen) Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashely Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We're pleased to hear that you found our showroom professional and well-maintained, and that your experience with our sales and finance teams was seamless and low pressure. We appreciate your support and look forward to serving you again!

July 25, 2024

The Service Department is great. My vehicle was serviced quickly and everything went smoothly. Amanda always provides excellent service. More

by nleccese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tegan.
Jul 26, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We’re glad to hear that your service experience was smooth and timely. We’ll be sure to pass on your kind words to Amanda and the rest of our team.

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