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Mazda of New Rochelle

New Rochelle, NY

Overview
Employees
Reviews
Vehicles
4.8
1,147 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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1 E Main ST

New Rochelle, NY

10801

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Showing 1,147 reviews

February 01, 2024

Terrible service, don’t respond to phone calls and my car sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats whe More

by MDan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Cunningham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Anagnostopoulos
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Mazda of New Rochelle responded

We're truly sorry to hear about your experience, and we apologize for any inconvenience caused. This does not reflect the level of service we aim to provide to our customers at Mazda of New Rochelle. Please know that we take your feedback seriously and will address these issues internally to ensure they are resolved. If there's anything we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out to our Service Manager at (914) 826-8100. Your satisfaction is important to us, and we appreciate your continued support.

January 31, 2024

Great professional and immediate service! Angel was welcoming and helpful with all the process. Very happy with my lease! More

by Sonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orangel Graziani
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Feb 02, 2024 -

Mazda of New Rochelle responded

Thank you, Sonia, for your kind words and positive review! We're delighted to hear that you had a great experience with Angel and our team at Mazda of New Rochelle. If you ever have any questions or need further assistance, feel free to reach out. We appreciate your business, and we hope you enjoy your leased vehicle!

January 30, 2024

In my opinion the dealership is excellent. The service rep, Amanda, was a pleasure to deal with answering all my questions and getting my service done quickly with quality results. I will cont More

by Rbarn10603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Texan, service advisor.
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Jan 31, 2024 -

Mazda of New Rochelle responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience at Mazda of New Rochelle. We appreciate your trust in us for your service needs, and we look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We value your business!

January 28, 2024

I had a great experience finding my new vehicle here. Great service, attentive, and patience. More

by Taveras418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naomi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy (Finance)
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Jan 30, 2024 -

Mazda of New Rochelle responded

We're thrilled to hear about your great experience at Mazda of New Rochelle! Thank you for your kind words about our service, attentiveness, and patience. If you have any further questions or need assistance, don't hesitate to reach out to us.

January 27, 2024

It is always a challenge to buy a car. People in Mazda of New Rochelle helped a lot and made everything nice and easy from my very first call to them and up to the moment I hit the road d More

by Igor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashely Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dumitru Tanasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily M
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Jan 30, 2024 -

Mazda of New Rochelle responded

We're delighted to have made your car-buying experience easy and enjoyable at Mazda of New Rochelle! Thank you for recognizing Dumitru's exceptional knowledge and expert assistance. If you ever need further assistance or have any questions, feel free to reach out to us. Safe travels in your new car!

January 25, 2024

Been using this location for years, great people, especially my service rep Phil. Had a check engine light issues, was fully covered due to a Service Bulletin I wasn't even aware of, honesty, integri More

by DvRice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Rhone
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Jan 26, 2024 -

Mazda of New Rochelle responded

Thank you for your loyalty! We're thrilled to hear that you've had a positive experience with us at Mazda of New Rochelle over the years, and we're glad that Phil provided great service. Your satisfaction is our priority, and we appreciate your kind words about our honesty and integrity. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

January 21, 2024

Third time leasing a Mazda from this dealership. I have had success with all aspects from beginning to end More

by Meighan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dumitru Tanasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Greene
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Jan 21, 2024 -

Mazda of New Rochelle responded

Hi Meighan, Thank you for being a valued repeat customer! We're thrilled to hear that you've had success with all aspects of leasing from our dealership, from beginning to end. Your loyalty is truly appreciated. If there's anything else we can do for you or if you have any questions in the future, don't hesitate to reach out. We look forward to serving you for the fourth time and beyond.

January 18, 2024

Just got my second vehicle from Mazda of New Rochelle and had a great experience. Thank you Jose for making the exploration and decision making process easy. Jose was also attentive and talkative and made us More

by yoandriph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mazda of New Rochelle responded

Thank you for your kind words! We're thrilled to have assisted you with your second vehicle purchase at Mazda of New Rochelle. It's great to hear that Jose provided excellent customer service, making the exploration and decision-making process easy for you. We appreciate your recommendation and are delighted to have made you feel at home during your visit. If you ever need further assistance or have any questions, feel free to reach out. Safe travels in your new Mazda!

January 18, 2024

Professional knowledgeable patient great attitude Gave us an excellent sales experience. Would happily refer my friends to him Thank you Charles More

by Jet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naim Blingen-business manager
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Jan 19, 2024 -

Mazda of New Rochelle responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with our team at Mazda of New Rochelle. Providing excellent service and a great attitude is our priority, and we're thrilled to have made your sales experience enjoyable. We appreciate your willingness to refer your friends to us. If there's anything else we can assist you with, feel free to let us know. Safe travels and enjoy your Mazda!

January 18, 2024

Great help and personable skills helping to purchase a car. Friendly and very helpful, would do business again! More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naim Bligen-business manager
Report | Print
Jan 19, 2024 -

Mazda of New Rochelle responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Mazda of New Rochelle. Our team is dedicated to providing excellent help and personable skills to make the car purchasing process enjoyable. If you have any further questions or needs, feel free to reach out. Safe travels in your new car!

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