Mazda of New Rochelle

Came here as a last minute decision without having any intention of getting car the same day. We meet Greg as soon as we walked in who was calm and put no pressure on us throughout our entire time there. intention of getting car the same day. We meet Greg as soon as we walked in who was calm and put no pressure on us throughout our entire time there. After the test drive he ran the numbers and was able to get us a great deal and was able to even upgrade the trim for us. He made the process seamless and had the car we picked ready for us the next day, even had a bow on the car which my wife loved and never experienced. It was our most positive experience at a dealership and we thank him for making our experience as stress free as possible. More

I had a good Good and friendly experience with Charles, he is so friendly and helpful to get our used car at new Rochelle Mazda. he is so friendly and helpful to get our used car at new Rochelle Mazda. More

This dealership quickly and effectively fixed an electrical issue resulting from an accident. They explained what was wrong and how it would be fixed. They also seamlessly dealt with my insurer. I w electrical issue resulting from an accident. They explained what was wrong and how it would be fixed. They also seamlessly dealt with my insurer. I would definitely bring my cx-5 there again. More

Always a pleasure to buy from Mazda of New Rochelle. Just got my third car from them Just got my third car from them More

Our last 3 service appointments with Mazda New Rochelle have been very disappointing and the most previous one we had on February 11 just made up our mind not to schedule at this dealership anymore. We b have been very disappointing and the most previous one we had on February 11 just made up our mind not to schedule at this dealership anymore. We booked our appointment early at 8:35am last Saturday to beat the crowd, but we ended up waiting for more than 4 hours to complete our 60k recommended service. Chris the agent, informed us about the standard 60k mileage services our CX5 needed and provided us with the price. Minutes later, he informed us that our car had a check engine light on the dashboard and need a battery replacement. We were flabbergasted! I asked him how’s that even possible? Our car is only 2 years old, we did not have that check engine light notification on our way to the dealership, and he’s telling us that right before the mechanic was about to drive our car to the service area, the check engine light appeared. That’s just crazy! We went back and forth and I asked him if he is certain of this issue, and he confirmed that our car battery is now at 30% capacity and that I’ll only last for a week or two. Upon hearing that, we didn’t have a choice but to agree to their recommendation for a $350 battery replacement amidst the feeling of being hustled out of own knowledge. Minutes later I received the mechanic’s inspection video and on he explained everything the car needed especially the battery, but there was just 1 big problem. IT’S NOT OUR CAR ON THE VIDEO!! I immediately went to Chris and let him know about this and he confirmed to us that our car’s key tag was switched to another car’s hence video and the inspection paper were also switched. That is just unacceptable! Had we not watched and examined the inspection video we would’ve been hustled to pay $350 for a battery replacement that our car doesn’t even need! Chris promised us to send the correct inspection video to us (which he never did!) and waived the car rotation fee as a compromise for the long wait and for the miscommunication but it won’t bring back the time we wasted and disappointment we felt for their service. We highly recommend to check your car before service at this dealership and ALWAYS check the inspection video. If not for the comprehensive insurance we bought at this dealership that is not transferrable, we won’t even consider coming back here. More

I spent the past week negotiating with various Mazda dealerships in NJ and all I have to say is one week of effort took less than one hour of negotiation to close a deal with Gari and his team. Prior to dealerships in NJ and all I have to say is one week of effort took less than one hour of negotiation to close a deal with Gari and his team. Prior to closing the deal, I've never been to this dealership and met with anyone personally. Gari not only beat the prices of all the other dealers but he honored the price he quoted me at over the phone. I'm always weary of verbal promises but when I arrived, the first thing him and his finance manager presented me was the OTD price on paper. I wasn't coerced into making any hold deposits or commit to anything financially, simply put, it was a no hassle, no BS experience. If you want to do business with people that are honesty, true to their word, transparent, and fair, go to Mazda of New Rochelle. More

Zakou was very helpful and professional. A pleasure to deal with him. Knowledgeable and helpful. A pleasure to deal with him. Knowledgeable and helpful. More

Thanks Zako give me the great details I really like my New Mazda CX30 leather interior and I love the color thanks again New Mazda CX30 leather interior and I love the color thanks again More

These guy are so efficient, upfront about cost and so pleasant to deal with! Their service hours are flexible and the front of house staff are incredibly helpful. pleasant to deal with! Their service hours are flexible and the front of house staff are incredibly helpful. More

They were very easy to deal with and had a large inventory of great cars. inventory of great cars. More