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Mazda of Palm Beach
North Palm Beach, FL
3,079 Reviews
Welcome to Mazda of Palm Beach, your local Mazda dealer servicing West Palm Beach, N. Palm Beach, Riviera Beach, Boynton Beach, Wellington, Royal Palm, Jupiter, Delray Beach and all of South Florida!! Come in and see the difference!!
All New MAZDA of PALM BEACH. Located on corner of Alternate A1A and NorthLake Blvd in North Palm Beach. We carry a large selection of pre-owned vehicles and we use fair market value pricing for all our vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,079 reviews
August 15, 2018
Wonderful Service I was looking for a car and had no idea if I could get one. Jessica a very friendly rep from Mazda of Palm Beach contacted me about my inquiry in pur I was looking for a car and had no idea if I could get one. Jessica a very friendly rep from Mazda of Palm Beach contacted me about my inquiry in purchasing a car. I set up an appointment came in with bad credit and a smile and walked out with a car! Jessica introduced me to my salesman JD, whp was AWESOME. After I told him my situation and of course about my bad credit score; he looked at me and said WE'LL get you in a car. And a few hours later that's exactly what he did, I was driving off in my car! Thank you! Everyone there was SUPER friendly! I would recommend this place to anyone looking to buy a new or used vehicle. More
by LADY ANDERSON
Employees Worked With
J.D. (my salesman), Jessica Jean-Pierre
Helpful August 15, 2018
Great Experience!!! We went to Mazda the first time a few weeks ago and spoke with JD, then went back on Saturday Aug 11, then again Sunday Aug 12- Kellie Sheetz is fabul We went to Mazda the first time a few weeks ago and spoke with JD, then went back on Saturday Aug 11, then again Sunday Aug 12- Kellie Sheetz is fabulous...she dispelled all previous misgivings about the car buying process...along with her, Brian Bailes in the service department is great too. I will refer Mazda and specifically Kellie to anyone who asks... Thanks, Sincerely Cindy & Richard More
by cbm0660
Employees Worked With
Kellie Sheetz, Brian Bailes
August 09, 2018
Experience at this place was awesome Knowing what I know now I would not go anywhere else to buy a car. Experienced and kind. Willing to work with you no matter how long it takes you to g Knowing what I know now I would not go anywhere else to buy a car. Experienced and kind. Willing to work with you no matter how long it takes you to get your things together More
by Diesel
Employees Worked With
Joshua LaBarre
August 02, 2018
Got me what I needed Even though I came in for one car Bill was able to help me find another car that better suits my needs. The price was very good for the type of car mo Even though I came in for one car Bill was able to help me find another car that better suits my needs. The price was very good for the type of car model and year it was. Now I'm back on the road doing what I need to do in my new car. More
by Jazzyj
Employees Worked With
Bill Colarusso
July 22, 2018
OMG! What a GREAT staff! I can't explain in words how Great the staff was to me. I was on a mission to get a new car. As a Chef im very picky an demanding but the staff made m I can't explain in words how Great the staff was to me. I was on a mission to get a new car. As a Chef im very picky an demanding but the staff made me. Went out an above! Worki g together as a team. xxxx my staff could learn from them. I can't thank each an all of them enough! Dealing with my recent cancer diagnoses has put me back to living. They "ALL" care an they make it happen. So happy with my New Car.😀 More
by Chefmarcus307
Employees Worked With
Other Employees :
William, Todd Holcomb, Kellie Sheetz
July 11, 2018
Purchased a car Got great service today and ended up getting a great car. A big thanks to Todd Holcomb. He did en excellent job in helping me get a 2016 mazda 6 Got great service today and ended up getting a great car. A big thanks to Todd Holcomb. He did en excellent job in helping me get a 2016 mazda 6 More
by Noe garcia
Employees Worked With
Todd Holcomb
July 10, 2018
Buyer BEWARE!!!! Just be careful if you put money down on car to buy and say you will be back the next day to pick up the car and they sold your car to someone else Just be careful if you put money down on car to buy and say you will be back the next day to pick up the car and they sold your car to someone else for more money. Sounds like they do this a lot. BUYER BEWARE!!!! More
by LMZ
Employees Worked With
Kellie Sheetz
July 06, 2018
Dishonest Dealership Found a truck on this dealers lot that we were interested in. We spoke to Hakim Williams and since it was too late in day to check the truck on July 3 Found a truck on this dealers lot that we were interested in. We spoke to Hakim Williams and since it was too late in day to check the truck on July 3rd and we are in Palm Bay (2 hours) he asked us to give him a credit card payment to hold the truck until after the 4th of July holiday. I gave the card and he sent a receipt for payment to hold the truck. Thursday I call to see when to drive down to see and purchase the truck and he then tells me "Oh, another salesperson sold the truck out from under me on July 4th". What a bunch of garbage! Texted him if he refunded my credit card. Of course now..no reply. Will be calling Amex today to file chargeback. I would not trust this place. They do not honor their word and are dishonest. More
by HankB
Employees Worked With
Hakim Williams
July 01, 2018
Very Poor customer service! I picked this dealership based on the car I found on TrueCar.com. It was a pre-owned car, so maybe that is why we were not treated the same as someon I picked this dealership based on the car I found on TrueCar.com. It was a pre-owned car, so maybe that is why we were not treated the same as someone buying a new car. They had a skeleton crew working because it was Father's Day, so it was like a ghost town in the used car section. I did not get a warm feeling from the start, but I loved the car and after doing research we felt it was a fair price we paid. I made an appointment to test drive the car after inquiring on True Car and when I made the appointment I dealt with a very nice lady on the phone. When I arrived to test drive the car, JD met us and before I even had a chance to test drive he was telling me that someone else put a deposit down on the car in case I did not buy it. He was trying to make me feel pressured to buy it or leave. I felt like he was saying "we really don't need your business, so check it out and take it or leave it since we have other people interested". Even on the test drive he did not tell me anything about the car and when we asked questions we both felt like we were waking him up from a snooze in the back seat. The poor customer service rating I am giving is because the car was on Empty and instead of having someone from the dealership fill it up, they gave us the gas card and had us fill it up and bring the card right back. After a long day of paperwork for buying the car, going to fill it up with gas before leaving the dealership was the last thing we wanted to do. That should have been done while we finalized the paperwork. In addition to that, one of the 2 keys I was given had a dead battery and they did not have anyone would could change the battery, so I had to make a special trip on another day to bring that back. The 2nd one also had a low battery signal, so I had that one replaced also when I returned. They did replace them both for no charge, so that was nice, but that should have been done the day I bought the car. I just felt like I was buying a used car at a typical used car lot. The car is only 2 years old and I paid a fair price, so in the end I am very happy, but I would not recommend Mazda of Palm Beach and I would not shop there again. 2 weeks after buying the car, I got a call from another salesman at the dealership asking if I was still in the market for a mazda CX-5 and I told him I bought one from his dealership. He was surprised, so that will tell you how unorganized they are. We did have a great experience with Brian who did the financing. He was very knowledgeable and friendly and he did make us feel welcome. He is an asset to this dealership. More
by Frustrated Buyer
Employees Worked With
JD
June 23, 2018
Great Car, Price, and Service First of all, I was a high school student buying my first car with a very modest budget. We walked in told JD what I was looking for. The first car he First of all, I was a high school student buying my first car with a very modest budget. We walked in told JD what I was looking for. The first car he showed us was exactly what I wanted. It took a minute to get a test drive and paperwork done because the dealership was busy. I believe he had other people he was assisting but I was waiting for insurance to go through. In the end, we were in and driving away with the car in about 4 hours with a great car. More
by 1stressedstudent
Employees Worked With
JD
