Mazda of Roswell

Great people with friendly faces I found the people at this dealership friendly, helpful and tolerant throughout the process of choosing a car, settling on a price, and the delivery a I found the people at this dealership friendly, helpful and tolerant throughout the process of choosing a car, settling on a price, and the delivery and post-delivery of the car. They did everything they said they would and more. When I wasn't happy with the results of a dealer add-on they had the add-on changed to make me happy and are promising more upgrades when they come in. I can't pick out one particular staff member for praise because all were equally well trained, knowledgeable and friendly. More

Good quick service / oil-filter and tyre rotation Good quick and efficient service, friendly personnel. The waiting area was well equipped with snacks and water and the free wifi helped me continue Good quick and efficient service, friendly personnel. The waiting area was well equipped with snacks and water and the free wifi helped me continue work while the car was serviced. Only thing missed was the free car wash. I thought they did this on every service visit but I did not get one yesterday. Did not follow up on it as I had already paid and did not with to wait again for that. More

Complete & prompt service w/ a great positive attitude! All members of the service department were very courteous & helpful. Service was provided on-time & as expected, and I will certainly return for futur All members of the service department were very courteous & helpful. Service was provided on-time & as expected, and I will certainly return for future service or repairs. More

Ruby the CX-5 GT From the moment I pulled into the lot the staff at Roswell exhibited professionalism, from my salesman Philip, to Louis the Finance Manager! Though th From the moment I pulled into the lot the staff at Roswell exhibited professionalism, from my salesman Philip, to Louis the Finance Manager! Though they are dealing with a total remodel build out, they could not have been more friendly and welcoming. More

Great customer service! Mr. Nicholas Carrara took care of me with a small problem I had on my dashboard. They took my car in for a couple of days, they gave me a loaner for t Mr. Nicholas Carrara took care of me with a small problem I had on my dashboard. They took my car in for a couple of days, they gave me a loaner for the time being(a super nice Mazda 3 2018). They ended up putting a new dash on my car!! It looks amazing now! Can’t thank you guys enough!! #zoomZoom. More

Great experience John was very helpful and informative. The lounge area was comfortable. The only area of improvement would be timeliness of getting iappt and speed of John was very helpful and informative. The lounge area was comfortable. The only area of improvement would be timeliness of getting iappt and speed of service. More

Upgraded to a CX-5 from a 3 I bought a 2011 Mazda 3 in 2012, honestly it was the best car (until now) that I have ever owned. Unfortunately though, my family out grew it, literal I bought a 2011 Mazda 3 in 2012, honestly it was the best car (until now) that I have ever owned. Unfortunately though, my family out grew it, literally, my two preteen sons had their knees to their chins in the back seat. It was time for something roomier. I knew I wanted to stick with the Mazda brand and I had been eyeing the CX line for the past couple of years. It wasn’t until the 3 needed a repair that took a few days and I had a loaner (the exact car I wanted) that I knew I had to have it. The purchasing process was simple and surprisingly short because of Phillip’s attention to detail and ability to have everything ready for me to sign when I walked in the door. I ended up trading in my 3 and was given well over the KBB for it, which I used that for the down payment for my 2018 CX-5. (No brainer there). All of the staff (sales, Mgmt and service) were very friendly, courteous and attentive to my needs. I definitely recommend them and will continue to service and purchase from this dealer. More

Amazing experience They went so out of their way to accommodate my specific situation. My credit was poor since I’m only 22, they made an awesome deal and beat all the o They went so out of their way to accommodate my specific situation. My credit was poor since I’m only 22, they made an awesome deal and beat all the other dealerships prices. Ben was so fun to work with, he was very pleasant, didn’t pressure me, didn’t harass me by texting/calling everyday, and went out of his way to make me feel comfortable. More

A Wonderful Experience I came into the dealership fed up with other dealerships and Robert showed me the exact car I was looking for within my price range. He was very helpf I came into the dealership fed up with other dealerships and Robert showed me the exact car I was looking for within my price range. He was very helpful and very patient with me as I asked a million questions and got me all the information that I needed. He also made me feel very at ease and didn’t pressure me into buying anything like most stereotypical people who sell cars. Overall a very good experience and I would recommend anyone to go in and see Robert. More

Exceeded expectations Taking my vehicle in for service was extremely easy and fast. My service advisor was quick to notice I had a car seat and before I even asked him, he Taking my vehicle in for service was extremely easy and fast. My service advisor was quick to notice I had a car seat and before I even asked him, he had already set me up in a vehicle big enough to fit my family. He called me regularly with updates about my vehicle status and when I could expect to pick up my car. When everything was done, I came in and picked up my car and both my service advisor and either a manager or another advisor sat with me to make sure that the repairs were completed the right way and then they got me out of there very quickly. Overall it was a great experience. More