McCluskey Chevrolet

Great service. Very impressed. Let me know every step of the way. Very satisfied customer Very impressed. Let me know every step of the way. Very satisfied customer More

In general, I have had a good experience with Mccluskey Chevrolet. Sometimes not such a good experience with some of the products that GM produces though. This may be the last GM vehicle I buy. Chevrolet. Sometimes not such a good experience with some of the products that GM produces though. This may be the last GM vehicle I buy. More

I I had a oil change scheduled on a Sunday at noon which was my stepson's birthday, I was 20 mi from going over my allowed mileage so it would not void my warranty. Less than an hour before my appointment I was my stepson's birthday, I was 20 mi from going over my allowed mileage so it would not void my warranty. Less than an hour before my appointment I received an email saying they had to cancel my appointment because they did not have the parts. Why would you schedule an appointment and not have the parts for just the oil change? So I had it rescheduled for Monday at 2:00, and I spoke to the main guy in the service department. He was kind. Took my name down. Told me he'd take care of me. I explained to him that because of this I did not get to take my stepson out and that I had to miss work because I could not go over my mileage for my warranty and his way of taking care of me was knocking $20 off of $150 oil change. Normally my oil changes run around $120 there today. It was $150 so even with him taking the $20 off I still paid more today than I have yet, and also missed a full day's work. Not to mention I was unable to take my stepson out for his birthday. I feel like they was not at all bothered by the fact that I have to miss a whole day's pay or the fact that because of their cancellation it cost me a night out with my stepson who just so happens to be in town. From Virginia for his birthday. I feel they could have done much more to compensate me for their mistake. This was not my mistake. This was their mistake. I hardly had advance notice. It caused me nothing but problems and I got $20 knocked off of the most expensive oil change that I've paid by far. Unbelievable. More

Great. I called, scheduled my appt., dropped off my car the night before using the drop box and picked up the next day. Super easy! I called, scheduled my appt., dropped off my car the night before using the drop box and picked up the next day. Super easy! More

It was alright it's the third time I have had to bring my truck in for the same problem. Ist time the technician said nothing wrong everything fine erased the code. Second time they replaced the mastercylind truck in for the same problem. Ist time the technician said nothing wrong everything fine erased the code. Second time they replaced the mastercylinder and module said everything was fixed. Picked up the truck drove to the store came out started the truck light came back on called the service tech and he said that stinks so I made another appointment More

I was told it would be 1 hr 45 minutes and it took nearly an hour longer than that. an hour longer than that. More

I took the first appointment of the day. Oil change, take care of recall, tire rotation. Took 90 minutes. It was determined my 2022 Tahoe is burning excessive oil which is a concern as it ha Oil change, take care of recall, tire rotation. Took 90 minutes. It was determined my 2022 Tahoe is burning excessive oil which is a concern as it has less than 30,000 miles. More

There was a discrepancy between the estimate and what I paid for service. I feel I was overcharged. Still waiting for a manager to call me back. it's been 4 days. paid for service. I feel I was overcharged. Still waiting for a manager to call me back. it's been 4 days. More

I was kind of upset that before 80 days my check engine light can onand i had to pay 800 dollars to fix the problem light can onand i had to pay 800 dollars to fix the problem More

Didn’t reset my oil light so who knows if they actually changed the oil, took 2.5 hours to (change) the oil, and air up the tires. changed the oil, took 2.5 hours to (change) the oil, and air up the tires. More