McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,158 reviews
Mark Miller in finance really took care of us. Were happy and Highly recommend shopping here. Were happy and Highly recommend shopping here. More
Not ONCE did I EVER say jump wouldnt start car. No jump wa ever attempted! Wouldnt start warning bout steering and transmission! 1st tow couldnt get in neutral.2nd tow it started but engine icon s No jump wa ever attempted! Wouldnt start warning bout steering and transmission! 1st tow couldnt get in neutral.2nd tow it started but engine icon stayed on. More
More than willing to help. Above and beyond kindness and respect. Extremely knowledgeable in the automotive field of servicing and mechanics. She could be a mechanic with how m Above and beyond kindness and respect. Extremely knowledgeable in the automotive field of servicing and mechanics. She could be a mechanic with how much she proved to know ?? More
Thank you for talking me in with out prior notice to install a Rhino Liner. Service was excellent and the Rhinoliner looks great. I especially appreciate Savanah Large mentioning that I could use my G install a Rhino Liner. Service was excellent and the Rhinoliner looks great. I especially appreciate Savanah Large mentioning that I could use my GM rewards points as partial payment. More
I love Savanah and all the service department, they always take good care of my vehicle. Best service in Cincinnati!!! always take good care of my vehicle. Best service in Cincinnati!!! More
As always, very professional and the gentleman at the front desk was able to lookup all of my vehicles information and was able to properly advise me on all necessary and needed maintenance front desk was able to lookup all of my vehicles information and was able to properly advise me on all necessary and needed maintenance More
We are posting this in hopes that ownership, the General Manager, or someone at a corporate compliance level reviews it carefully. Our experience with Jamie (sales) and Brad (manager) involved inconsiste Manager, or someone at a corporate compliance level reviews it carefully. Our experience with Jamie (sales) and Brad (manager) involved inconsistent information, changing deal terms after signing, additional credit activity, and serious communication breakdowns. From the start, Jamie ran my fiancée’s credit and told her she “couldn’t go anywhere else.” She initially stated she qualified for any vehicle on the lot, then later told us the vehicles she selected were outside the approved budget. When we adjusted to the stated budget, the vehicles we requested were unavailable or could not be located. One vehicle shown to us was dirty and clearly not properly prepared. We ultimately located the vehicle ourselves online. Comparable units in the market were approximately $3,000-$5,000 lower, and we were told there would be no negotiation. When we requested finalized deal numbers, they were not available at that time, because Jamie and the manager could not find our paperwork. On January 23, 2026, I returned with a deposit and signed paperwork. After signing, we were told we needed to bring additional money down or choose a cheaper vehicle. We were informed that the bank required it. When we contacted the bank directly, we were told something entirely different. Then, without permission, during this process, an additional credit inquiry appeared. We were later told our check had been misplaced and had to provide another. Delivery timing and temporary tag dates were also inconsistent with when the paperwork was re-signed. Additionally, Jamie stated that she “check her files at home” for the check and other sensitive information that she had requested multiple times, which raises concerns regarding how sensitive financial documents and customer information are being handled and secured. This is not a matter that can be resolved with a generic “please call us at 513-741-1111” response. We have already attempted to escalate concerns internally without resolution. Given the credit activity, documentation handling, and post-signing changes to terms, this situation warrants review at the General Manager or Dealer Principal level to ensure compliance with standard lending, privacy, and consumer protection practices. We would welcome a formal review of the full transaction file and documentation. More



