McCluskey Chevrolet

Dealership very crowded with difficulty parking..Seemed Dealership very crowded with difficulty parking.. Seemed very hectic environment but I am older at 79 yrs of age. However, once I got parked and fou Dealership very crowded with difficulty parking.. Seemed very hectic environment but I am older at 79 yrs of age. However, once I got parked and found my salesman, things seemed to calm down. My salesman was Bill Stouffer who I do not see on the list of sales people. I was satisfied with the service he provided. He was very busy but in the end I would say he did a good job. He went above and beyond by helping me meet the delivery truck so I could take pictures and made arrangements for me to get my car he next day and kept me very informed. More

the rep was great and very friendly. The dealership could not locate the sonic. Rep found other cars for me to look at. found some really nice but were just not what I was looing for, dealt with mcclusky on not locate the sonic. Rep found other cars for me to look at. found some really nice but were just not what I was looing for, dealt with mcclusky on e galbraith More

Worked with Tony & he was very sociable at 1st, but after the purchase of a 2019 Nissan Rogue with around 40k miles, he became the typical "Used Car Salesman" that your parents warned you about. I took it t the purchase of a 2019 Nissan Rogue with around 40k miles, he became the typical "Used Car Salesman" that your parents warned you about. I took it to get an oil change & was told by the mechanic, he doesn't believe the oil has ever been changed & the filter was the original. It took over 20 minutes just for the oil to drain out because it was pure sludge. He also told me that chances are, there's irreversible damage that's been done to the engine Now when I purchased the Rogue, I was assured by Tony that the proper maintenance was kept up with. Obviously that was a bunch of crap. The radio play's when it want's to & cuts off when it want's to. Just driving down the road the radio does whatever it want's. The brakes are worn out & need replacing And finally, the transmission has started slipping. That said, I've put less than 5k miles on it I've tried to contact Tony for over 3 weeks now & his v/mail is full & he doesn't answer. So I've left messages with reception & they tell me they have emailed him over & over to call me. Today, I left a message for Troy? I was told he was some sort of manager. So lets see if he decides to be a responsible person & calls back Nope, not a happy customer. Actually I'm extremely pissed off More

Brad Pope is the best ever He makes the process easy Brad Pope is the best ever He makes the process easy moving from leasing to buying Thanks Following up excellent All class Number one in my Brad Pope is the best ever He makes the process easy moving from leasing to buying Thanks Following up excellent All class Number one in my book More

Spoke to a “Troy” on the phone who assured me I was pre approved for financing, stated lenders “were not requiring a down payment “ at this time. Made an appointment the next day, AFTER WORKING NIGHT SHIFT approved for financing, stated lenders “were not requiring a down payment “ at this time. Made an appointment the next day, AFTER WORKING NIGHT SHIFT after arriving, was a completely different story! I’d go somewhere else where you won’t be lied to! The entire reason for applying online is to be PRE APPROVED! Not for you to have consumers information to sell or reach your Quota for the week! Might need to buy your employees a class in ETHICS! More

I brought in my Silverado for an oil change and trans flush. My overall experience was excellent. From the time I pulled into service to be met by Jake McCluskey to when it was time to be checked out and flush. My overall experience was excellent. From the time I pulled into service to be met by Jake McCluskey to when it was time to be checked out and pay the wonderful cashier Tori Prater, I couldn't have been more satisfied. Thank You McCluskey Chevrolet! More

Bought a 2019 Dodge Caravan with 36k miles.. at the first oil change.. 40k miles.. 4k miles driven on, I was told that I needed to buy new tires and it was severely out of alignment! I called the person oil change.. 40k miles.. 4k miles driven on, I was told that I needed to buy new tires and it was severely out of alignment! I called the person that sold it to me twice to see what they could do and he said he would call me back. He never did. I then called to talk with his boss.. sent to a voicemail and never heard back. If you do purchase... on test drive take to a mechanic and get everything looked at BEFORE you buy! I anticipate other things to be wrong so saving specifically for car repair.. smh! If you can't get tires right... only bigger problems ahead! BUYER BEWARE! More

Very dissatisfied. Very disappointed. Zero stars. Didn't get treated like loyal Chevrolet customer. I feel things were hidden between me and salesman from manager. get treated like loyal Chevrolet customer. I feel things were hidden between me and salesman from manager. More

1 star is to much for these guys. 1 day after the sale my tire pressure was going down. The tire shop said there was a small hole in the tire and it looked like it had been there awhile. 2 weeks later it wou tire pressure was going down. The tire shop said there was a small hole in the tire and it looked like it had been there awhile. 2 weeks later it wouldn't start and my starter died. I had not even driven it 2k miles yet. Theu won't pay for the starter fully and it took them hours to do something. Im currently stranded in NC waiting on them to do something. After paying my part of the starter repair, the tow, triple A and the tire i am out $450 fixing this car BEFORE MY FIRST CAR PAYMENT! ( and thats after putting $1,500 down!!!! ) o0o and now I find out that Keith MCcluskey the c.e.o of the company owns a good portion of Credit Acceptance which is the company that financed my car! Pretty sure thats illegal but will be consulting with my Legal counsel here shortly. Next time, don't screw a sales person on a sale that makes as much as your C.E.O......because we can afford good counsel More