I was researching a used truck that had orinially been sold by McConnell Buick GMC, they had also serviced it and completed body work for the original owner. The dealership that I was purchasing the truck from was in Birmingham, AL and had no connection to McConnell Automotive. McConnell did not make a penny off of the sale but James supplied me with the service records, all 40 pages. When I had some questions about the body work that they had done on the truck he put me in touch with Gary. Gary spent 30 minutes on the phone telling me about the truck's history and the work that they had done on it. The customer service that these two gentlemen provided me went far beyond anything I expected. If I did not live in Jacksonville, FL, McConnell would be my dealership of choice, these guys are amazing. Thanks James and Gary!