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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

February 03, 2021

Bill was excellent. He was professional and clearly communicated everything I needed to know. I was buying from out of state, and was fairly nervous about missing something, but there were no hidden se More

by asmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2021 -

McDonald GMC Cadillac responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Bill is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions, please do not hesitate to reach out. Best, The McDonald GMC Cadillac Team.

February 02, 2021

I Purchased my 4th new car from McDonald GMC today. As always they have the best prices and quality vehicles in the Saginaw area. Thanks again for top notch service. Already looking forward till my next v More

by Thomas.Placherjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

McDonald GMC Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The McDonald GMC Cadillac Team.

February 01, 2021

Bill was very helpful in my purchase. I purchased out of state and Bill did a video of the vehicle for me. He helped in communicating with the transport company. Only thing I could ask of him more would h More

by Tim G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Bill and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team.

February 01, 2021

Great salesman to work with. Very helpful and friendly guy! First time buyer and Marteen walked me through all the steps with no hesitation. Definitely recommend! More

by Dagarza095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team.

January 31, 2021

We started the buying process on line and made a reservation to test drive the vehicle we were considering. On arrival at the dealership, we were greeted immediately and directed to the salesperson. More

by salmonhunter57
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Richards, Shane Robinson
Feb 02, 2021 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The McDonald GMC Cadillac Team.

Feb 02, 2021 -

salmonhunter57 responded

Your welcome, well deserved

January 30, 2021

Frankie always gets me the best deal on my leased vehicles. I would highly recommend going to see him for all your vehicle needs. Excellent customer service. More

by beson27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

McDonald GMC Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The McDonald GMC Cadillac Team.

January 29, 2021

Went there because of Tom Dexter and have dealt with hime at a prior time. Tom hooked me up with Shane Robinson and it could not have gone better. Shane was knowledgeable about the product I was looking and More

by wdksnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Robinson
Feb 01, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The McDonald GMC Cadillac Team.

January 29, 2021

Great experience. Friendly and fast. I didn’t sit around for hours. My salesman Shane listened to what I said I was looking for on the phone and had options ready to go when I got to the dealership. No over More

by Lewie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Robinson, Shane Robinson
Feb 01, 2021 -

McDonald GMC Cadillac responded

We love hearing about customers that have a terrific experience at McDonald GMC Cadillac. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, The McDonald GMC Cadillac Team.

January 29, 2021

This is a very good dealership. I highly recommend. AJ is the person that helped me and I don’t think anyone could have helped me as much as him. He kept a smile on my face the entire time. Everyone is so ni More

by Teonna360
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

McDonald GMC Cadillac responded

We cannot thank you enough for your wonderful review of McDonald GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The McDonald GMC Cadillac Team.

January 28, 2021

Mandee sent me to Marteen Luna had a great experience would recommend him to anybody in my family friends community love the 2019 equinox love the color the miles and the experience with Marteen and the More

by Smittytricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Marteen and our team were helpful during your visit and that you love your new . If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team.

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