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McDonald GMC Cadillac

Saginaw, MI

4.9
3,507 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,507 reviews

September 10, 2018

Great service My salesman Joe Latty did a great job showing me my new vehicle. He spent the time getting all my paperwork set so I really just got to focus on lear More

by Steven1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Latty
Sep 12, 2018 -

McDonald GMC Cadillac responded

Steven, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Joe went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Take care, The McDonald GMC-Cadillac Team

September 10, 2018

Quick and rewarding I got what I was looking for and they are very respectful and helping. And the vehicles are very clean and kept in great condition More

by Ryangreene54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RW Ezzeddine
Sep 12, 2018 -

McDonald GMC Cadillac responded

Thanks for the kind review, Ryan! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best regards, The McDonald GMC-Cadillac Team

September 10, 2018

Very friendly and very knowledgeable. Very helpful at getting us financed, very good and friendly staff and experienced in all the vehicles, so we could get the right vehicle for our needs More

by Brwg2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RW Ezzeddine
Sep 12, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Thanks again, The McDonald GMC-Cadillac Team

September 07, 2018

Awesome customer service.. The customer service and personal attention in assisting in chosen the right vehicle was outstanding. Highly recommend both Tom and Joe. Took a lot More

by Nzxz45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Sep 12, 2018 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Tom and Joe was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The McDonald GMC-Cadillac Team

September 06, 2018

New Lease I believe Joe is the most outstanding sales reps I have ever dealt with throughout the entire vehicle trade in and lease purchasing process. I will hi More

by SJurik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Latty
Sep 07, 2018 -

McDonald GMC Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Joe assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Kind regards, The McDonald GMC-Cadillac Team

September 06, 2018

Fast and easy Overall a great experience and will continue to buy from this dealership. Stafa found what I was looking for and made it happen for me. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STAFA ALOGAIDI
Sep 07, 2018 -

McDonald GMC Cadillac responded

Alex, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, The McDonald GMC-Cadillac Team

September 04, 2018

New car lease Joe was very accommodating and went over everything with us. Test drove and he answered all my questions. Went over all extras with us. We were very s More

by Irenebostwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Latty
Sep 07, 2018 -

McDonald GMC Cadillac responded

Irene, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. All the best, The McDonald GMC-Cadillac Team

August 30, 2018

Great! Marteen is very helpful, he knows what he is talking about. He cares about his customers. All around McDonald gmc is a great place to get a car! More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

McDonald GMC Cadillac responded

Michelle, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC-Cadillac Team

August 30, 2018

Good customer service Leon Washington worked with me over the course of a month, answering my questions. He never put unneeded pressure on the situation which gave me conf More

by JasonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review, Jason! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Leon and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. All the best, The McDonald GMC-Cadillac Team

August 30, 2018

Marteen is the man Visited with my sister and everyone was very friendly and helpful. Any questions we had, they answered and clarified for us. Would definitely recommen More

by TG220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Take care, The McDonald GMC-Cadillac Team

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