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McDonald GMC Cadillac

Saginaw, MI

4.9
3,516 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in ...
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5155 State Street

Saginaw, MI

48603

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Showing 3,516 reviews

July 13, 2018

Excellent Customer Service Leon Washington is a great salesman to work with. He was knowkeable, patient, and worked to give me a car that I liked. I would highly recommend him a More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

McDonald GMC Cadillac responded

Thank you for your great review, Patricia! We're glad to have Leon on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The McDonald GMC-Cadillac Team

July 12, 2018

Unparalleled Service! Our sales consultant Henry Bujold provided an outstanding, personal customer experience that is unparalleled! He combines years of knowledge & experti More

by Dawn & Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McDonald GMC Cadillac responded

What an enjoyable review to read, Dawn and Dan! It is reassuring to know Henry provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. All the best, The McDonald GMC-Cadillac Team

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July 12, 2018

Great service The sales team provided great service and was very knowledgeable. The team stayed 1.5 hours past normal business hours in order to complete the sale a More

by zzhqsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, The McDonald GMC-Cadillac Team

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July 12, 2018

Helpful salesperson Helped me to make a logical choice , by weighing my personal use & needs & fiancial aspects . Not to forget how they worked with me on my trade-in. Th More

by icu812gz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson
Jul 12, 2018 -

McDonald GMC Cadillac responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Regards, The McDonald GMC-Cadillac Team

July 11, 2018

2018 GMC Terrain Denali My husband and I worked with Martin to lease a new GMC. We weren't sure what we wanted and Martin helped us narrow our search down while driving 4 car More

by JT2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Martin was able to provide an efficient and overall positive experience. We look forward to working with you again soon. Best, The McDonald GMC-Cadillac Team

July 11, 2018

Great staff Stafa Alogaidi was very helpful and made the sale a pleasure thank you Stafa and the staff at McDonald gmc for going the extra mile More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stafa Alogaidi
Jul 12, 2018 -

McDonald GMC Cadillac responded

We really appreciate your feedback, Bob. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, The McDonald GMC-Cadillac Team

July 10, 2018

Great experience, friendly salesman The dealership and salesman worked with us and trying to help us out the best way possible. My husband checked out the car first and spoke with the sa More

by Agreg89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thank you for your great review! We're glad to have Marteen on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The McDonald GMC-Cadillac Team

July 10, 2018

Great Experience I made my initial inquiry online over a weekend. I had an email and a call from someone in the online sales dept. first thing Monday morning. They set More

by Jgreg90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy that Marteen was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Take care, The McDonald GMC-Cadillac Team

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July 10, 2018

Great guys to work with Great experience from the start, Grant and RW were both nice and engaging! Negotiatded a far deal and had the vehicle inspected by a mechanic who said More

by sam7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs, RW Ezzeddine
Jul 12, 2018 -

McDonald GMC Cadillac responded

Sam, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. Regards, The McDonald GMC-Cadillac Team

July 09, 2018

Great experience Everyone was friendly and really great to work with to get my truck. Did everything fairly quick with no waiting at all. This was my first time buying More

by adam_jones80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership, Adam. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The McDonald GMC-Cadillac Team

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