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McDonald GMC Cadillac

Saginaw, MI

4.9
3,516 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,516 reviews

July 09, 2018

Salesman and Dealership Review Neil Gammon helped my son get a vehicle he likes and can afford to pay for as his first auto purchase. I will recommend Neil and this dealership to fa More

by KHare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimiah Burton referred us to this dealership and Neil., Neil Gammon
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Neil and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards, The McDonald GMC-Cadillac Team

July 07, 2018

Amazing Martin Thompson was beyond helpful and professional to me while I was searching for a vehicle. Received nothing short of exemplary service and help fr More

by BergK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
Jul 12, 2018 -

McDonald GMC Cadillac responded

We sincerely thank you for going out of your way to write this review about McDonald GMC-Cadillac. We try to create a comfortable and stress-free environment for each and every customer. We hope you enjoy your new car. If you have any further needs, please come back to see us. Best, The McDonald GMC-Cadillac Team

July 06, 2018

Wonderfull We had a great experience dealing with Martin. We covered a lot of ground talking about everything from cars to people. Also Tom was a great help to. More

by JohnD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thank you John, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your new vehicle. Thanks again, The McDonald GMC-Cadillac Team

July 06, 2018

Was not looking Long story short I was on lunch brake and my husband pulled in to look for a truck. I was looking around and Mr. Urbanski pulled out a 2013 equinox at More

by MedinaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best regards, The McDonald GMC-Cadillac Team

July 06, 2018

Great Professional courteous staff definitely a positive experience. Would recommend McDonald GMC to all my family and friends near and far. Will be coming More

by NedCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Latty
Jul 12, 2018 -

McDonald GMC Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All the best, The McDonald GMC-Cadillac Team

July 05, 2018

Very helpful!!! Super helpful! Was able to work with me and my busy schedule. They were able to answer any questions I had and kept me updated on anything I needed to More

by Sierra
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
Jul 06, 2018 -

McDonald GMC Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating, Sierra. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All the best, The McDonald GMC-Cadillac Team

July 05, 2018

McDonald Review Marteen was very helpful. He helped me find the perfect car for me. Being a taller person he made sure that I got a car that I would be comfortable in More

by Meethr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

McDonald GMC Cadillac responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Marteen was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, The McDonald GMC-Cadillac Team

July 03, 2018

Great experance! I stopped in to McDonald to look at a older 2017 model on my way to purchase at another dealership. That was until Trent came out to assist me and fur More

by laurel1534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hall
Jul 03, 2018 -

McDonald GMC Cadillac responded

Laurel, thanks for this marvelous review and congratulations on your new car! We are so pleased that Trent was able to provide you with such exceptional service. Enjoy your new 2018 GMC Terrain! All the best, The McDonald GMC-Cadillac Team

June 28, 2018

Excellent Service I went to a few different dealerships, including McDonalds, while picking out a new vehicle my husband was purchasing me for my biirthday. I purchased More

by Mrs. Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I apologize for not getting the name of the finance gentleman
Jun 29, 2018 -

McDonald GMC Cadillac responded

Thank you for the feedback! We are happy to hear of your positive experience at McDonald GMC-Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, The McDonald GMC-Cadillac Team

June 27, 2018

Excellent customer service friendly staff Randy was great got me approved for a loan when others could not wasn't pushy and truly wanted the best experience for me. He even helped me transfer More

by Cdewitt7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

McDonald GMC Cadillac responded

Thank you for your great review! We're glad to have Randy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The McDonald GMC-Cadillac Team

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