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McDonald GMC Cadillac

Saginaw, MI

4.9
3,516 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,516 reviews

June 26, 2018

Best salesman Grant was awesome I would highly recommend him to friends and family. He made my new lease purchase a pleasurable experience and there where not last More

by Fin69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Scheurs
Jun 27, 2018 -

McDonald GMC Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Grant was able to meet your needs. At McDonald GMC-Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All the best, The McDonald GMC-Cadillac Team

June 24, 2018

Purchase I have been to many dealerships and this one by far was the best. Very energetic and friendly atmosphere. Would definately recommend. Thank you for th More

by Chris0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership, Chris. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, The McDonald GMC-Cadillac Team

June 23, 2018

Very patient and excellent sales service. Very attentive to my vehicle needs and wants. Joe and Tom went far beyond what I expected while buying a vehicle. I will definitely tell all my family More

by Justmike9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Jun 25, 2018 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe, Tom, and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC-Cadillac Team

June 22, 2018

Amazing experience! My lease was almost up and I wanted to make the best economical decision that met my families needs. Mcdonald made sure every base was covered and all More

by apriceless13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Jun 25, 2018 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Thanks again, The McDonald GMC-Cadillac Team

June 22, 2018

MY Dealership For the second time; McDonald GMC has surpassed our expectations of a dealership. They’ve ALWAYS provided the most friendly and devoted service. We re More

by AWitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson
Jun 25, 2018 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, The McDonald GMC-Cadillac Team

June 21, 2018

Corvette My first corvette Great job by Martin Luna very knowledgeable showed me all the need to about the car great job nice to work with him More

by 3001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

McDonald GMC Cadillac responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Marteen was able to provide you with such exceptional service. Enjoy your new Corvette! All the best, The McDonald GMC-Cadillac Team

June 20, 2018

Expectations Exceeded I had a great car leasing experience due to Joe Latty and Tom Dexter. Joe listened to all my car needs and provided me with the perfect vehicle. He ne More

by ladylearn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Jun 21, 2018 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Joe and Tom were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, The McDonald GMC-Cadillac Team

June 20, 2018

Excellent experience with new vehicle purchase Very impressed with the ease of transaction. Bill Urbanski and Brandon Carr were very helpful in making the entire experience pleasant. Price is imp More

by TheJanetsky's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Latty
Jun 21, 2018 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bill and Brandon was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, The McDonald GMC-Cadillac Team

June 19, 2018

McDonald experience This is our fourth or fifth lease with Art Neil and each time he worked out a great deal. He gave us several options and did not pressure is. We have More

by BillyD2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj, Art Neil
Jun 19, 2018 -

McDonald GMC Cadillac responded

Thank you so much for this wonderful feedback, Billy! We're so glad you came back to see us for your next car. It's fantastic to know Art helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Regards, The McDonald GMC-Cadillac Team

June 15, 2018

Purchase of an Aztek I was met at the door by my sales representative Bill. He had the vehicle ready for a comprehensive test drive that would have revealed any flaws in t More

by HappyAztecDay
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie who handled the paper was cordial and efficient.
Jun 15, 2018 -

McDonald GMC Cadillac responded

What an enjoyable review to read!  It is reassuring to know Bill provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Regards, The McDonald GMC-Cadillac Team

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