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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

June 14, 2018

Great Marteen is a great person. I would recommend Marteen to family and friends. I am happy with my new car so far. Thanks to Marteen More

by Jack123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RW Ezzeddine
Jun 15, 2018 -

McDonald GMC Cadillac responded

Thank you so much for your feedback, Jack. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Marteen. Please let us know if we can ever help you in the future. All the best, The McDonald GMC-Cadillac Team

June 13, 2018

Excellent I have been online searching for a SUV for a few days and was unsuccessful. As my Daughter and I continued my search we past McDonald GMC she convinc More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mazzara
Jun 13, 2018 -

McDonald GMC Cadillac responded

Toni, on behalf of our dealership, we sincerely thank you for taking the time to write such kind words about our sales team. Bob is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new Terrain If you have any questions, please do not hesitate to come see us. Sincerely, The McDonald GMC-Cadillac Team

June 13, 2018

very enjoyable car purchuse. My car buying experience starts with my wife and daughter going to look for and test drive cars. They of course went to McDonald 's. They love More

by steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mazzara
Jun 13, 2018 -

McDonald GMC Cadillac responded

Steve, we are happy to hear your time spent with Bob was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. All the best, The McDonald GMC-Cadillac Team

June 13, 2018

Used car purchase Worked with Marteen to purchase a used vehicle. He helped us through the entire process and helped us feel confident with our purchase. Worked with Od More

by BeckyP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odis Wainwright
Jun 13, 2018 -

McDonald GMC Cadillac responded

Becky, thanks for this marvelous review and congratulations on your new car! We are so pleased that Marteen and Odis were able to provide you with such exceptional service. Enjoy your new car! Best regards, The McDonald GMC-Cadillac Team

June 13, 2018

Used truck purchase Worked alongside Marteen and Odis through the process. They both explained everything clearly and efficiently. Both made my wife and I comfortable wit More

by Got my truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Marteen and Odis were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, The McDonald GMC-Cadillac Team

June 12, 2018

I love the way they treated me I went to McDonald's after spending 4 hours at Garbers and was not happy with Garbers when i got to McDonald's i was gretted by Neil it was all up hil More

by Happy customer janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil gammon, Neil Gammon
Jun 13, 2018 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle, Janet. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Neil was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The McDonald GMC-Cadillac Team

June 12, 2018

pleasantly surprised how knowledgable dealer was. Very nice and listened to us. Worked hard to get what we needed. Very professional and very smart Made us feel like family. Joe didn’t make us like More

by John amon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj ghanem, Joe Latty
Jun 13, 2018 -

McDonald GMC Cadillac responded

Hi John, and thanks for the great feedback! We're very happy that Joe was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, The McDonald GMC-Cadillac Team

June 11, 2018

Looking today, buying tomorrow! One thing I hate is pushy salesmen. Bob Mazzara was not. My wife and I found the car that we both liked, took it for a ride and liked it. Several othe More

by 2016Terrain
Recommend Dealer
Yes
Employees Worked With
Bob Mazzara
Jun 13, 2018 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Bob was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, The McDonald GMC-Cadillac Team

June 11, 2018

Fast friendly and easy to deal with Working with Randy was fast easy friendly and strait to the point had what I wanted for the price I wanted and they even made my timeline of 2.5 hours More

by Impulse buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

McDonald GMC Cadillac responded

Thank you for the wonderful review and for traveling to McDonald GMC-Cadillac from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. All the best, The McDonald GMC-Cadillac Team

June 11, 2018

Great deal on Canyon!!! Great deal! No hassles, amazing service! So excited for new vehicle. Answered all questions, not pushy (just there to help and provide some excellent More

by Darc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Ghanem and Margie Ricker, Joe Latty
Jun 13, 2018 -

McDonald GMC Cadillac responded

Congratulations on your new vehicle Darc, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Take care, The McDonald GMC-Cadillac Team

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