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McDonald GMC Cadillac

Saginaw, MI

4.9
3,501 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,501 reviews

September 08, 2021

I called before they closed on a long weekend for them to hold my truck and work with me so I could just walk in and pick up the truck when everyone got back and Owen exceeded my expectations I was in and ou More

by Reyesc728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

McDonald GMC Cadillac responded

We cannot thank you enough for your wonderful review of McDonald GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The McDonald GMC Cadillac Team

September 07, 2021

Frankie goes above and beyond for myself and my family and friends that I've sent in to purchase vehicles. He is an amazing car salesman never pushy and always gets what you need and want so grateful for More

by Lauryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

September 07, 2021

Francisco Reyes exceeded my expectations. Thank you for great service. I had a list of needs/wants and he got it in a timely matter. More

by kistina24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

September 03, 2021

Braydon was very pleasant to work with. I went in to the dealership on a whim and left that night with my dream car! A Friday night, 2 hours after closing, we got,it done! Thank you! More

by Julescaddy
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

McDonald GMC Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The McDonald GMC Cadillac Team

August 26, 2021

Friendly . Welcoming . I wasn’t intimidated at all . ( Or harassed ) Francisco was easy to work with understanding super personable and patient with my 700 questions! Thank you More

by L J
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

August 26, 2021

Very friendly, accommodating and knowledgeable. Bill developed a relationship with me over the phone which carried over during our in person visit More

by smithmillerk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

McDonald GMC Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The McDonald GMC Cadillac Team

August 23, 2021

I wanted to be treated fairly and to have this process to be quick and straightforward. This gentleman was kind knowledgeable and very personable. He was a tremendous help and could not have been more hel More

by Jlyons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

August 21, 2021

Very Pleased! It was time for something new and the entire McDonald team was very accommodating to our needs. Will definitely recommend the McDonald dealership! More

by benjaminiliff0213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

McDonald GMC Cadillac responded

Benjamin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The McDonald GMC Cadillac Team

August 20, 2021

As a business & fleet owner, vehicles are instrumental to our daily success. When it came time to trade in my truck, Braydon was excellent in helping me get into my new 2021 3500. From his initial quick cont More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Braydon and our team were helpful during your visit and that you love your new truck. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team

August 19, 2021

Everything went smoothly with purchase and finance. Owen was very pleasant and helpful. My experience was great and I would recommend. I look forward to driving my new Jeep! More

by Jenrun29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
Aug 19, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

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