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McDonald GMC Cadillac

Saginaw, MI

4.9
3,500 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,500 reviews

August 04, 2021

Marteen was great! treated us well, and took care of every need. 6 of 5 More

by wae352
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

McDonald GMC Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, The McDonald GMC Cadillac Team

August 04, 2021

Very responsive to meeting my needs from locating the vehicle to closing the sale Working with Owen was a pleasure. I could see his enthusiasm for his job and most importantly for the vehicles he sells. More

by .
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

McDonald GMC Cadillac responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Best, The McDonald GMC Cadillac Team

August 03, 2021

Owen, Tom and Heather were amazing to work with. After having a bad experience at another dealership I was happy to work with these 3. More

by jcartwright7557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Aug 05, 2021 -

McDonald GMC Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The McDonald GMC Cadillac Team

August 03, 2021

Braydon Kinney at McDonald Cadillac made the purchase of my new SUV enjoyable. He was knowledgeable, patient, honest and provided a no rush buying experience. He even worked on my purchase beyond normal bus More

by Mark R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

McDonald GMC Cadillac responded

We are pleased to hear that you had an excellent experience with Braydon and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, The McDonald GMC Cadillac Team

July 31, 2021

My husband and I had a great experience dealing with Cole. He made the process of buying our vehicle a pleasant one. We don’t like dealing with pushy salesman and Cole was far from that. We loved his pe More

by traclyn_29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Fader
Aug 03, 2021 -

McDonald GMC Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The McDonald GMC Cadillac Team

July 30, 2021

One of the best car dealership experiences I’ve ever had Francisco kept me updated with everything and was all around so much help I would recommend going to see him if your in the market for a new vehicle! More

by Jacob childs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manu Kashyap
Aug 03, 2021 -

McDonald GMC Cadillac responded

We cannot thank you enough for your wonderful review of McDonald GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The McDonald GMC Cadillac Team

July 30, 2021

Happy to give a heads up to Martin Thompson, Henry Bujold and the big boys. Tom Dexter and Rick Coombs at McDonald GMC Cadillac in Saginaw, Michigan for my first purchase from their dealership. Professional More

by s smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

McDonald GMC Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The McDonald GMC Cadillac Team

July 29, 2021

I had great service here and working with Braydon Kinney made it even easier to get into a new car. Highly recommend going to see him. More

by Yoshop0213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

McDonald GMC Cadillac responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Braydon and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, The McDonald GMC Cadillac Team

July 28, 2021

Seamless transaction- from my initial phone call to signing all the paperwork and driving off the lot. Cody Robinson, salesperson, was efficient, knowledgable and all around nice guy! More

by Sltsat2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Robinson
Jul 30, 2021 -

McDonald GMC Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Cody was able to provide an efficient and overall positive experience. Best, The McDonald GMC Cadillac Team

July 27, 2021

The dealership was very helpful in meeting my needs in purchasing a used vehicle. My sales agent, Bill Urbanski did a nice job helping me to get the vehicle I wanted at a reasonable price. More

by davidweiss2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

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