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McDonald GMC Cadillac

Saginaw, MI

4.9
3,500 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,500 reviews

July 26, 2021

Ben was amazing! He got me into my dream car I couldn’t be happier! i highly recommend Ben for anyone else who is car shopping here! More

by emgrace0120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

McDonald GMC Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ben was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

July 25, 2021

I drove more than 8 hours to come see Bill at McDonald GMC and I would do it again in a second. My experience was amazing because of the great people there and especially because of Bill. I felt like I More

by D. Henry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

McDonald GMC Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The McDonald GMC Cadillac Team

July 24, 2021

Thank you Frankie Reyes for going above and beyond to find us a truck within our budget and such low miles we appreciate all your hard work. More

by SARAH LUNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

July 24, 2021

If you’re looking for a painless, even enjoyable, dealership experience, then go see Braydon at McDonald Cadillac GMC in Saginaw. He is very easy to work with and was an absolute professional through More

by Tab Brousseau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marteen Luna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

July 23, 2021

The dealership had great inventory. The sales agent, Marteen Luna, was friendly, efficient and willing to hear my needs. He worked hard to get me what I wanted. More

by Patillodunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

McDonald GMC Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The McDonald GMC Cadillac Team

July 22, 2021

I am so happy I went there, everyone i came in contact with was Great! Very friendly, Good quality as well as selection of vehicles available. Ben was Awesome, contacted me the day before I went in, asked More

by Jen.n.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN DERUYTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Fader
Jul 23, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

July 22, 2021

Quality vehicles at competitive prices. They also have a great inventory - lots to choose from. Sales team is the best. AJ Ramirez is a great salesman who really listens to customers and finds the right veh More

by LeighOchoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

McDonald GMC Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The McDonald GMC Cadillac Team

July 20, 2021

From the beginning of my purchase I felt really good about buying my truck from them. Then less than 2 months of having the vehicle the transmission goes and everything from there has been down hill. I’ More

by Fefelele87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony new cars
Jul 22, 2021 -

McDonald GMC Cadillac responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

July 16, 2021

Everyone at the dealership was super helpful and friendly and went above and beyond. They were able to find me the vehicle I wanted at another dealership and get it to me same day. Really appreciate all the More

by sochoa732
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Hales Gilmore
Jul 20, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

July 16, 2021

I worked with Martin Thompson and he was wonderful! He was not pushy at all and great to work with! He got me into the exact car I wanted. I am very pleased! More

by KaylaJo83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

McDonald GMC Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The McDonald GMC Cadillac Team

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