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McDonald GMC Cadillac

Saginaw, MI

4.9
3,505 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,505 reviews

May 19, 2021

I worked with Fransisco, he was a pleasure to work with. Knowledge, efficient and just down to earth. I would recommend him and the dealership. More

by Kappjulee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
May 20, 2021 -

McDonald GMC Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The McDonald GMC Cadillac Team

May 17, 2021

Frankie went way beyond my expectations to put me in Frankie went way beyond my expectations to put me in the right vehicle!!! Highly recommend seeing him for your next car purchase! Happy Customer, More

by Carriejune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
May 17, 2021 -

Carriejune responded

I was honestly most impressed with how busy he was, yet he still made me feel like I was his only customer and that I was the only person he was dealing with at that moment!!!

May 17, 2021

The Customer service was excellent. Everyone was very friendly. Experience was fast and easy. We got the truck my family and I were looking for. More

by Michaelzyrowski
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Stricker
May 18, 2021 -

McDonald GMC Cadillac responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Best, The McDonald GMC Cadillac Team

May 17, 2021

Excellent customer service in every respect. Made a complex transaction very smooth. Quick turnaround in getting vehicle prepped and delivered. Professional in every respect. Highly recommend the de More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson
May 18, 2021 -

McDonald GMC Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Best, The McDonald GMC Cadillac Team

May 13, 2021

Super great service, AJ made the buying process easier than I thought it would be. I was a little worried because of a noise I noticed after purchasing the vehicle but they gave me a loaner and fixed the More

by Rosemaris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that AJ was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

May 12, 2021

AJ was so patient with me and took time to find my family the perfect yukon! We will be back again! Our experience was quick and seamless! More

by Alexandriasenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Reyes
May 14, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The McDonald GMC Cadillac Team

May 12, 2021

He made the process very easy, no hassle, would buy/lease from him again!!! Francisco was able to get me the perfect new vehicle while taking care of my old vehicle and giving me too dollar for my trade in!! More

by Michaelmcmannusmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
May 14, 2021 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

May 12, 2021

From the initial email, until I drove my XT5 off of the lot I had nothing less than an outstanding experience. Cody Robinson was a wealth of knowledge on both of the vehicles I was interested in leasing. B More

by Bvandenbelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Robinson
May 14, 2021 -

McDonald GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The McDonald GMC Cadillac Team

May 11, 2021

Good, easy, and pleasant experience of looking, test driving, and purchasing a vehicle. Our choice was made within 1hour of driving onto the lot. The choice was made by us alone. No pushing or coaxing b More

by Sarah Kochenderfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marteen Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

McDonald GMC Cadillac responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to McDonald GMC Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, The McDonald GMC Cadillac Team

May 11, 2021

This is the 2nd vehicle I bought from this dealer, very easy to work with and let me take my time deciding what vehicle I was interested in. would recommend Frankie to anyone More

by weisheimt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Reyes
May 12, 2021 -

McDonald GMC Cadillac responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from McDonald GMC Cadillac. We can’t wait to see you for your next servicing appointment! Best, The McDonald GMC Cadillac Team

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