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McDonald GMC Cadillac

Saginaw, MI

4.9
3,499 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,499 reviews

April 29, 2021

Great experience. The team was very patient with us. They wanted to make sure we got the car we wanted. I will be going back on my next purchase More

by cruzdaworld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

April 29, 2021

AJ really helped me find a great car! He worked with me for two weeks and brought the car to my house. I financed my first car and never thought I’d be able to. I’m so happy! More

by Tanisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

McDonald GMC Cadillac responded

Hello Tanisha and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that AJ was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

April 29, 2021

My Sales person was excellent! Very knowledgeable, efficient & answered all my questions quickly & accurate. They made me feel welcome & appreciated. Coffee, Great vehicle prep & communication. More

by Mike B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The McDonald GMC Cadillac Team

April 28, 2021

McDonald GMC Cadillac provided us with very friendly and effective service as well as an honest/transparent price. We went to three dealerships in our search for a new Cadillac XT-5. McDonald's was the las More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Cooper also gets 5 stars
May 03, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The McDonald GMC Cadillac Team

April 26, 2021

Anthony was very pleasant to work with explained everything about my new truck to me and was very professional I would buy from him again More

by markmc903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather, Anthony Stricker
Apr 28, 2021 -

McDonald GMC Cadillac responded

Mark, thank you for the feedback! We are happy to hear about your positive experience at McDonald GMC Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The McDonald GMC Cadillac Team

April 24, 2021

After a wreck totalling our vehicle and a slow response from the Insurance Company, Bill worked with us to get us into a new/used car. He made us feel that we were important and that he cared and understo More

by MKGfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

McDonald GMC Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The McDonald GMC Cadillac Team

April 23, 2021

McDonald worked really hard to find me the exact specs I wanted for my car. Communication was easy and efficient. Braydon Kinney and Tom Dexter will deliver what you need. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

McDonald GMC Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The McDonald GMC Cadillac Team

April 23, 2021

I like this dealership weather buying a car or getting service they treat you like family and the staff is polite and friendly I would recommend anyone to buy or get service very happy on what they do for More

by Mark Katz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bujold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Krauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
Apr 27, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

April 23, 2021

Excellent attention to our wants in a vehicle. The salesman went above and beyond to find us the perfect vehicle for us. The management and staff were extremely friendly and made us feel important. More

by nallysd54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

McDonald GMC Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The McDonald GMC Cadillac Team

April 21, 2021

McDonald was extremely accommodating. Braydon knew exactly what we were looking for and helped us find just that, and then kept us updated every step of the way. We are beyond thrilled with our new Yu More

by lmsturtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

McDonald GMC Cadillac responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Braydon was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

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