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McDonald GMC Cadillac

Saginaw, MI

4.9
3,505 Reviews
McDonald GMC Cadillac is the sales leader in the tri-cities area because we understand the importance of service before and after the sale. As a trusted name in the Saginaw Valley since 1928, we know that you are the heart of everything we do. Over the last 5 years, we have reorganized our sales and service teams to better serve our customers. As a bigger dealer, McDonald has the service staff to specialize in various aspects of vehicle service and maintenance which results in more accurate, efficient and complete service for your vehicle. In sales, a bigger selection is only the beginning, with advantages like better relationships with finance companies and the ability to offer more for trades.
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5155 State Street

Saginaw, MI

48603

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Showing 3,505 reviews

May 11, 2021

Very nice dealership. Was very easy to buy a new vechial from them. Owen was an excellent sales man. I would go back again thanks More

by Margrif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Robinson
May 12, 2021 -

McDonald GMC Cadillac responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The McDonald GMC Cadillac Team

May 11, 2021

Francisco is Rockstar status when it comesTo getting Francisco is Rockstar status when it comes To getting the job done!! Very professional and got me into a car when I didn’t think I was going to be a More

by Jennifer.Gracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Urbanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson, Francisco Reyes
May 12, 2021 -

McDonald GMC Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Francisco was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, The McDonald GMC Cadillac Team

Oct 22, 2021 -

Jennifer.Gracey responded

AJ is the most friendly and easy to work with salesman I have ever met! He found the perfect new to me vehicle for me!!!

May 10, 2021

Owen was very helpful and patient in helping me selected the perfect new vehicle. McDonald GMC Cadillac will be my go to dealership from now on :) More

by Monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

McDonald GMC Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The McDonald GMC Cadillac Team

May 02, 2021

Braydon is a very knowledgeable and professional sales member. We highly recommend him. He made our purchase extremely easy and we went home with a brand new truck the same day! Thank you Braydon and McDo More

by Tim LaHaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

McDonald GMC Cadillac responded

Tim, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Braydon went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The McDonald GMC Cadillac Team

April 30, 2021

Great customer service. Very helpful and knowledgeable. They attended to all of my needs and I was able to get into the vehicle of my choice in a very reasonable deal! Highly recommended. Owen will take ta More

by maxsati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

McDonald GMC Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The McDonald GMC Cadillac Team

April 30, 2021

Owen was wonderful! Little sad I had to return it for the weekend due to wrong paperwork on the financiers part but overall loved it! More

by Mikiraymond9818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vankuiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Reyes
May 05, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The McDonald GMC Cadillac Team

April 29, 2021

Great experience. The team was very patient with us. They wanted to make sure we got the car we wanted. I will be going back on my next purchase More

by cruzdaworld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

McDonald GMC Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The McDonald GMC Cadillac Team

April 29, 2021

AJ really helped me find a great car! He worked with me for two weeks and brought the car to my house. I financed my first car and never thought I’d be able to. I’m so happy! More

by Tanisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

McDonald GMC Cadillac responded

Hello Tanisha and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that AJ was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC Cadillac Team

April 29, 2021

My Sales person was excellent! Very knowledgeable, efficient & answered all my questions quickly & accurate. They made me feel welcome & appreciated. Coffee, Great vehicle prep & communication. More

by Mike B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Thompson
May 03, 2021 -

McDonald GMC Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The McDonald GMC Cadillac Team

April 28, 2021

McDonald GMC Cadillac provided us with very friendly and effective service as well as an honest/transparent price. We went to three dealerships in our search for a new Cadillac XT-5. McDonald's was the las More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Cooper also gets 5 stars, Martin Thompson
May 03, 2021 -

McDonald GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The McDonald GMC Cadillac Team

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