McDonald Toyota Greeley

I had a great experience working with Erin at the dealership. From the start, she was responsive, knowledgeable, and easy to work with. She took the time to answer all my questions without any pressu dealership. From the start, she was responsive, knowledgeable, and easy to work with. She took the time to answer all my questions without any pressure and made sure I understood every step of the process. What stood out most was her communication and follow-through. She kept me updated, was upfront and honest, and made the entire experience smooth and stress-free. It’s clear she genuinely cares about taking care of her customers and doing things the right way. If you’re looking for someone who is professional, trustworthy, and truly helpful, I highly recommend asking for Erin. She made a big difference in my experience. More

Had a great experience with Erin Henry at McDonald Toyota. She went above and beyond my expectations and got me into my dream truck. I can not recommend this amazing lady enough. Please if you go to M Toyota. She went above and beyond my expectations and got me into my dream truck. I can not recommend this amazing lady enough. Please if you go to McDonald Toyota ASK FOR ERIN More

Quick service. Vehicle was delivered washed and clean. Service tech described all services that were done. Vehicle was delivered washed and clean. Service tech described all services that were done. More

Very fast, friendly, and professional service. Amanda was particularly helpful. She made sure that my truck was finished on time and she answered all of my questions. Amanda was particularly helpful. She made sure that my truck was finished on time and she answered all of my questions. More

Work Marney is a very good service tech. He looked over my records and was very knowledgeable and helpful steering my in the right choices for my vehicle. He looked over my records and was very knowledgeable and helpful steering my in the right choices for my vehicle. More

Shady business practices. During a service appointment, the dealership's sale department reached out to me offering to purchase my vehicle ( I had a clean title in hand - no During a service appointment, the dealership's sale department reached out to me offering to purchase my vehicle ( I had a clean title in hand - no loan). Once we negotiated and agree to a price, they set an appointment for finalizing the transaction on the following day, and they said they'd "have everything ready" to complete our transaction. At that appointment, they had me sign all of the paperwork, including the title transfer from me to them, and only after that did they say, "you'll get your check in 7-10 days". On day #8 I reached out to the salesperson by phone (had to leave a voice message) and by email, but received no response. Day #9...same thing. Day #10...same thing...no response to any of my multiple emails and voice messages. So I went to the dealership in person to ask for my check and they said it would take another 2 weeks, which is ridiculous. Then they said it usually takes a month for them to get a check written. After some further pointed discussion, they agreed to send someone to Denver to get my check and that they'd have it for me by noon the next day. No contact from them by 1 PM that next day, so I again had to call them multiple times. Over 2 hours, and 2 more calls later, they finally said they had my check. I went back to the dealership to pick it up and discovered it was dated 7 days prior! Clearly, they had my check the whole time and were intentionally misleading me and delaying payment. I would highly caution anyone from using this dealership for any transaction, as they are deceptive and untrustworthy! More

Bring all my vehicle here for service amazing place with amazing staff. Highly recommend them. amazing staff. Highly recommend them. More

Service advisor was great very helpful. Mechanic was also very knowledgeable and was able to answer my questions. Mechanic was also very knowledgeable and was able to answer my questions. More

A warranty I didn't ask for was added to my contract. It was for Courtesy Guard Limited Warranty. When I got home, I looked over the contract and noticed this warranty and immediately let Chad know I d It was for Courtesy Guard Limited Warranty. When I got home, I looked over the contract and noticed this warranty and immediately let Chad know I did not want this. He stated he would look into this and that it might have been a clerical error. He later stated he would send me a check for the $550 that was added to my loan with Toyota Financial, which I said would work for me. I have not received the check yet, and have verified my USPS mailing address with him a couple of times. I purchased the new 4Runner on March 21st, so I need help getting this check sent to me. More

Love the place second car I’ve bought here! Greg and Chad were awesome to work with and very honest! Thanks Guys I love my Highlander Greg and Chad were awesome to work with and very honest! Thanks Guys I love my Highlander More