McDonald Toyota Greeley

no mention of sales person Morgan. She was exceptionally helpful, pleasant to work with and very well informed about all facets of the vehicle She was exceptionally helpful, pleasant to work with and very well informed about all facets of the vehicle More

they handled the process well. Knowledgable and polite. Answered question and were able to help. Knowledgable and polite. Answered question and were able to help. More

McDonald Toyota Service center is excellent I trust them with all of my vehicle needs! Amanda is an excellent service advisor! Highly recommend having your car taken care of here. with all of my vehicle needs! Amanda is an excellent service advisor! Highly recommend having your car taken care of here. More

I had an outstanding experience at McDonald Toyota of Greeley, and I can’t recommend them enough! Erin was absolutely amazing to work with—professional, kind, and most importantly, honest. Those qualiti Greeley, and I can’t recommend them enough! Erin was absolutely amazing to work with—professional, kind, and most importantly, honest. Those qualities can be hard to find at dealerships these days, but she made the entire process feel comfortable and stress-free. She truly listened to what I wanted and helped me get into a vehicle I absolutely love. A big thank you as well to Chad in finance, who went above and beyond to secure a deal that was perfect for me. He took the time to explain everything clearly and made sure I felt confident every step of the way. If you’re looking for a dealership that genuinely cares about its customers, this is the place to go. Thanks again to Erin and Chad for such a great experience! More

Quick and easy. Excellent communication. Very nice waiting area. Worth the extra 20 minute drive to go there as opposed to going to Fort Collins Toyota. Excellent communication. Very nice waiting area. Worth the extra 20 minute drive to go there as opposed to going to Fort Collins Toyota. More

First Rate Experience buying my first Toyota! Ted in Sales and Scott in Management solved (and put up with) my every question and concern. I returned a few days after purchase to check and ensur Ted in Sales and Scott in Management solved (and put up with) my every question and concern. I returned a few days after purchase to check and ensure correct alignment, tire balance, etc. The service team was excellent - McDonald surprised me with an actual progress video from Tony the technician fully explaining his work and the results. Who does that?! Dayvie in service also fully reviewed every detail. This unusual level of consideration and explanation has given me a welcome feeling of satisfaction! More

Amanda is absolutely amazing! She is always so kind and willing to go above and beyond to make things just right! She is always so kind and willing to go above and beyond to make things just right! More

Ever since McDonald has take taken over this dealership our experience has steadily worsened. When we've had service done on our 1998 Tacoma, on more than one occasion there have been issues. The most rec our experience has steadily worsened. When we've had service done on our 1998 Tacoma, on more than one occasion there have been issues. The most recent incident occurring when technicians left a clip on a brake line that another repair shop found. There have also been problems purchasing parts, where we've have been given the incorrect parts for our vehicle requiring multiple trips (over 30 miles each trip) to exchange for the correct parts. Most recently for something as simple as spark plugs. To top everything off the person in the parts department went so far as to argue that there is no such engine as a 3.4 liter after my husband repeated our vehicle information close to 10 times in the same conversation (we own a 1998 3.4L v6 Tacoma) And when I came in to return the incorrect parts there was no apologies even after trying to show him the actual plug we needed. Instead of trying to help us find another solution or even acknowledging why we would be frustrated, he acted like I he couldn't get me out of the dealership fast enough. It would be one thing if this had been the first time we had issues, but it's not. We have given this dealership more than enough opportunities to keep.our business. However, we cannot, in good conscious, put our trust in this dealership any longer after everything we have experienced. More

I can’t say enough good things about Erin Henry at Toyota. This is now my THIRD vehicle I’ve purchased through her, and once again she absolutely delivered above and beyond expectations. After gettin Toyota. This is now my THIRD vehicle I’ve purchased through her, and once again she absolutely delivered above and beyond expectations. After getting completely run around for two days by Ken Garff Ford—wasting my time, getting nowhere, and dealing with constant back-and-forth—I reached out to Erin, and within no time she had everything handled. No games, no confusion, just straight-up professionalism and results. Not only did she take care of me, but she also got my wife and I into TWO brand new vehicles. That alone says everything about her dedication and work ethic. She listens, she moves fast, and she genuinely cares about getting you into what you want without the typical dealership headaches. Erin has earned my business for life. Three vehicles in, and I won’t go anywhere else. If you want someone who actually goes to bat for you and makes the process smooth, stress-free, and even enjoyable, she’s the one to see. More

Tonya was very knowledgeable and a pleasure to work with as was Gaige Tuma the service manager, I was pleased with the whole staff as was Gaige Tuma the service manager, I was pleased with the whole staff More