McDonald Volkswagen

Generally, I have always been thoroughly satisfied with the customer experience delivered by the McDonald Volkswagen service team. Stephen has handled most of my scheduled maintenance requests, and he is a the customer experience delivered by the McDonald Volkswagen service team. Stephen has handled most of my scheduled maintenance requests, and he is a true asset to the organization. I'm always able to get my car in at or before 7:00 am, and they've almost always had their assessment of the necessary repairs in my hands within 2 hours or less. Nobody loves the expense of having an older car maintenanced --mine is 10 years old -- but my history at McDonald has been better than any other. More

I had been researching a pre-owned vehicle for about 2 months, had test drove 2 versions of the Mini Cooper, and eventually decided on buying the Countryman S All 4. I put a few search alerts in place for months, had test drove 2 versions of the Mini Cooper, and eventually decided on buying the Countryman S All 4. I put a few search alerts in place for the features I was interested in and sat back and waited... but not too long. After only a week, I found a match at McDonald Volkswagon. I scheduled an appointment using their online tools and got a personal response within minutes. When we arrived at the dealership, we were greeted by Zach and 3 hours later drove away with our new car. The entire process was very relaxed, Zach is easy going and really made the purchase seem fun. The rest folks at McDonald VW went out of their way to make sure that we were enjoying the experience and happy with our car, including hand delivery of fresh baked cookies, if tasty, sweet treats are your thing. I would recommend the dealership and Zach if you are looking to buy a car. Side note: I would suggest taking a hard look at the warranty contract, not just the summary, if it is offered, and make sure you bring a checklist of "Things to Think About" when you go. It is easy to get caught-up in the moment and forget weird things like luggage rack keys, spare tires, etc. More

It was a great experience and the problem was fixed within a short period of time. within a short period of time. More

Quick and simple! Doug is a great asset to your dealership. Very pleasant to work with. Thank you Doug! Ernest Padilla Production Manager Crash Champions Col Doug is a great asset to your dealership. Very pleasant to work with. Thank you Doug! Ernest Padilla Production Manager Crash Champions Collision Repair Team More

Friendly staff, clean dealership. Seth was great to work with and super communicative during the service for my vehicle. Service for my Tiguan is always completed swiftly and diligent Seth was great to work with and super communicative during the service for my vehicle. Service for my Tiguan is always completed swiftly and diligently at this dealership. More

I enjoyed working with this dealership so much more than any of my past experiences any of my past experiences More

Service was very helpful and got our vehicle in and out very quickly, will definitely use them again. very quickly, will definitely use them again. More

Great facility. Lots of different areas to sit. Appreciated the cafe and the ability to purchase items. Chris offered me a desk also I could continue my work whilst Lots of different areas to sit. Appreciated the cafe and the ability to purchase items. Chris offered me a desk also I could continue my work whilst waiting for my vehicle. This was great as it allowed me to work in a quiet area with access to a plug for charging. More

Chris was wonderful to work with as he was very attentive, knowledgeable and thoroughly explained the process. attentive, knowledgeable and thoroughly explained the process. More

Zach, Chris and Sam were professional and extremely helpful. Zach listened, advised and worked hard to get us in the right car. Chris helped wrap up the transaction. sam was so helpful and fin to talk helpful. Zach listened, advised and worked hard to get us in the right car. Chris helped wrap up the transaction. sam was so helpful and fin to talk with. More