McGovern Ford at Drum Hill
Lowell, MA
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628 Reviews of McGovern Ford at Drum Hill
The dealership is a model of efficiency and good customer service relations. The staff, specifically Carlos are helpful and informative. Excellent! service relations. The staff, specifically Carlos are helpful and informative. Excellent! More
Have been using McGovern ford for the last 3 years. . I keep going back because of the great customer service. My service advisor Lisa Rapoza has to be by far the best service advisor I have had for ove . I keep going back because of the great customer service. My service advisor Lisa Rapoza has to be by far the best service advisor I have had for over 55 years of having my cars serviced at different dealerships. She listens to your issues then carefully goes over them with you to make sure she understands exactly what the issue is. What a great asset she is to this dealership. She was able to get my car up and running in such quick and efficient manner when I thought I could be without my car for weeks. Thanks Lisa great job!! More
Cameron did a great job answering all of my questions, providing information, and staying in constant communication. I appreciate all the hard work he put in. providing information, and staying in constant communication. I appreciate all the hard work he put in. More
This was probably the best Service experience I've ever had. On time, professional, hospitable and kept me informed immediately when the diagnostic was done and fixed the issue in a very timely process. H had. On time, professional, hospitable and kept me informed immediately when the diagnostic was done and fixed the issue in a very timely process. Highly recommend McGovern. More
The service at McGovern has been top notch since my purchase in 2021. Carlos is our go-to advisor for all of our questions. I couldn’t be happier with the service. purchase in 2021. Carlos is our go-to advisor for all of our questions. I couldn’t be happier with the service. More





