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McGrath City Honda

Chicago, IL

4.4
787 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 787 reviews

September 30, 2024

All my questions were answered in detail, the service people are very knowledgeable and take the time to go through each concern you bring up about the vehicle. My service person was Alfonso. More

by Completehvacline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
September 24, 2024

Great service, I did not have an appointment however I was still provided service before service was provided for others who made previous appointments! Thanks More

by Irmaortega2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

McGrath City Honda responded

Hello, we’re so pleased to hear you had a five star experience! Thank you for sharing your kind feedback, it truly means a lot to our team! The McGrath City Honda family looks forward to your next visit with us soon!

September 23, 2024

Made an immediate appointment with McGrath & brought car in the same day. Service was great. More

by rivynut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Sassone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Alisauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Grande, Nikki Dilollo
Sep 29, 2024 -

McGrath City Honda responded

Hello, we’re thrilled to receive your glowing five star review! Your feedback inspires us to keep delivering the best service possible, thank you! The McGrath City Honda family looks forward to your next visit with us soon!

August 21, 2024

I want to strongly recommend Jason Goldman from the service department of Mc Grath Honda, for the way he continually goes out of his way in making sure my CRV is well cared for when in for service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman
Aug 31, 2024 -

McGrath City Honda responded

Jeff, we truly appreciate your fantastic review and five star rating! It’s wonderful to hear that our services met your expectations! Thank you for taking the time to share your positive experience! The McGrath City Honda family looks forward to your next visit with us soon!

August 12, 2024

Couple years ago my button which starts the car died. I was charged $200 for diagnostics to see if warranty covers part. It was covered, service mgr refused to credit it. After waisting lot of time maki More

by mrkgrutz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

McGrath City Honda responded

Hello valued customer, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Noel Ruiz to discuss the situation further, nruiz@mcgrathcity.com. McGrath City Honda looks forward to hearing from you soon!

June 27, 2024

Great service from knowledgeable technicians . I have confidence in the quality of service rendered. In a minimal amount of time waiting More

by nancywemhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

McGrath City Honda responded

Nancy, our team is thrilled to hear about your wonderful five star experience with our team an services! We appreciate your kind words as well as taking the time to share your feedback with us! The McGrath City Honda family looks forward to your next visit with us soon!

May 09, 2024

Great customer service especially from Manager Marcus Lozano and Sales Rep. Jose Perez. Very honest gentlemen More

by learncpr1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Lozano
May 25, 2024 -

McGrath City Honda responded

Hello, we're thrilled to hear about your wonderful five star experience with our team and services during your last visit with us! Especially when working directly with Marcus and Jose, they're the absolute best! The McGrath City Honda family looks forward to serving you for years to come!

April 07, 2024

Another amazing experience purchasing a Honda from McGrath City Honda. This time a 2024 Honda Ridgeline. Special thanks sales team Ray and Marcus and everyone involved for making it happen. Thank You More

by HondaTPR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Romo, Marcus Lozano
Apr 18, 2024 -

McGrath City Honda responded

Hello, we're thrilled to hear about your amazing experience purchasing a 2024 Honda Ridgeline! Ray, Marcus, and our entire sales team are dedicated to ensuring every customer has a seamless and enjoyable experience! Thank you for your kind words and for recognizing the efforts of our team across all departments! The McGrath City Honda family looks forward to serving you for years to come!

March 18, 2024

Service is worse: takes longer, increased waiting time, they don’t wash the car, they don’t provide courtesy transportation as before. Very disappointing after 7 plus years of being a customer More

by Elenasznajder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Humberto
Mar 20, 2024 -

McGrath City Honda responded

Elena, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon!

March 13, 2024

My car was repaired in a timely manner. Also I was grateful to get a ride to and from home since I was unable to obtain one. Please with the repair on my car. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
Mar 20, 2024 -

McGrath City Honda responded

Sonny, we're thrilled to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share your kind words! Your support means the world! The McGrath City Honda family looks forward to serving you for years to come!

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