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Alfonso Rodriguez
Alfonso Rodriguez at McGrath City Honda

Alfonso Rodriguez

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
61 Reviews
5.0

61 Reviews

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61 Reviews of Alfonso Rodriguez

June 02, 2026

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Employee Rating

He was very helpful took his time to explain the problem I was having. He took his time and showed me a cheaper option for right now. More

by jeromechatman
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dariusz Senkow, Devin Miller

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Jun 03, 2026

McGrath City Honda responded

We’re glad our team took the time to explain your Honda Pilot’s issue and offer a more budget-friendly option. Thank you for the 5-star rating and for sharing your experience. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

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They are amazing! The service shop is always respectful, informative, and go above for us More

by arnalisg
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Jun 02, 2026

McGrath City Honda responded

We’re thrilled your Honda CR-V service was handled with courtesy and clear information. Alfonso and the team are delighted to know they exceeded your expectations. We look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

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Bought and almost always service the car there but first time dealing with an insurance company claim. Alfonso went above and beyond every step of the way. More

by chgobass
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Jun 02, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda CR-V maintenance and for relying on us during your first insurance claim. We’re glad Alfonso guided you through every step of the process. Please let us know whenever you need assistance again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

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Alfonso was super friendly m. I have had all great experiences with Alfonso and he always does a star job with my service and is not pushy just to sell me a service. He makes sur More

by joelfajardo
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Blanco

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Jun 02, 2026

McGrath City Honda responded

It’s great to hear Alfonso has been so friendly and thorough with your Honda HR-V service. We’re glad he makes sure every recommendation is needed and never pushes extra work. Thank you for trusting us to keep your vehicle in top shape. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 30, 2026

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Great service, all questions answered, wait time was accurate. Typical strong customer service. Polite. Every thing was great More

by carljohnwisniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Carlos Martinez, Uros Matejic, Mathew Runas, Karen Kozlowski

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May 30, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda Civic service. We're glad our team addressed all your questions and kept the wait time accurate. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 28, 2026

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"Five stars for this Honda dealership, and especially for Alfonso Rodriguez! Alfonso was professional, courteous, and genuinely cared about helping me. He took the time to answer all my questions and More

by maria_carmen_11@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez

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May 28, 2026

McGrath City Honda responded

We’re thrilled you had a five-star Honda experience thanks to Alfonso’s professionalism and care. He’ll be delighted to hear your praise for his clear communication at every stage. Thank you for sharing your feedback. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 27, 2026

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Employee Rating

Service is great. Please fix car wash. Please do not penalize customers who pay for services with their credit card. More

by wannew12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jun 01, 2026

McGrath City Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 14, 2026

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It went great and smoothly communication with my concerns about my vehicle and he listened. Thank you. More

by sianspencer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

McGrath City Honda responded

We’re glad Alfonso addressed your concerns attentively and ensured smooth communication. Thank you for trusting us with your Honda Accord. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 07, 2026

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Employee Rating

They always take care of me. They want to make sure everything is to my satisfaction. More

by aragons1979
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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May 07, 2026

McGrath City Honda responded

Thank you for the five-star review! We’re glad Alfonso and our service team took great care of your Honda Odyssey and met your needs. We appreciate your continued trust and look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 05, 2026

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Alfonso treats you with respect and a smile. He reviews with you what is needed. More

by crespo_m
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Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2026

McGrath City Honda responded

Thanks for sharing your experience with Alfonso. We’re glad he provided respectful, detailed service and made you feel welcome. We appreciate you choosing us for your Honda HR-V needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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