Luis Antonio
Luis Antonio at McGrath City Honda

Luis Antonio

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

Contact Me
4.7
36 Reviews
4.7

36 Reviews

Write a Review

36 Reviews of Luis Antonio

July 11, 2026

Dealership Rating
Employee Rating

They checked out and resolved my problem quickly I was advised what was needed to correct the problem fully. More

by Mason41g
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

Jul 11, 2026

McGrath City Honda responded

Thanks for letting us know that we could resolve your Honda CR-V issue so quickly and provide the guidance needed for a complete fix. Luis is happy to have assisted and we’re glad the solution was clear. We look forward to caring for your vehicle again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 07, 2026

Dealership Rating
Employee Rating

Good staff both the mechanics and the office workers. No complaints. Puncual and communicative always More

by jflorido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

McGrath City Honda responded

We’re glad that our mechanics and office team were punctual and kept you informed throughout your Honda service. It’s great to know you had no complaints. Thank you for sharing your positive experience! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 06, 2026

Dealership Rating
Employee Rating

Efficient, courteous service. Easy to schedule. Excellent workmanship, excellent communications. I was kept informed of progress and timing. All work was explained to me clearly a More

by michelle.welin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

McGrath City Honda responded

Thank you for highlighting the courteous and clear service you received from Luis and our team during your Honda HR-V service. We’re glad scheduling was simple and that you felt fully informed about progress and timing. We appreciate your trust in our workmanship and look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 01, 2026

Dealership Rating
Employee Rating

Luis took care of me very professionally and got me out on time . Excellent job by Luis , thanks McGrath More

by jakhamr1960
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

Jul 01, 2026

McGrath City Honda responded

We’re glad to hear Luis provided professional service and got you back on the road promptly. Thank you for sharing your feedback. We look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 22, 2026

Dealership Rating
Employee Rating

Think dealer ship is great and Jeremy is doing his job and keeping the shop running. Good Thanks More

by phillipmenolascino
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 22, 2026

McGrath City Honda responded

We appreciate you sharing that your Honda CR-V service visit was great. Your praise for Jeremy’s work in keeping the shop running smoothly means a lot. If you need any future assistance, please let us know. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 21, 2026

Dealership Rating
Employee Rating

I have been going to McGrath Honda for about 11 years. I’ve always had great service very courteous, professional people working there. I’ve never had a problem with anybody or their service. More

by MARIANCAN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2026

McGrath City Honda responded

Thank you for trusting our team with your Honda CR-V maintenance for over a decade. We’re pleased our courteous and professional staff continue to meet your expectations. Feel free to reach out whenever you need assistance again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 18, 2026

Dealership Rating
Employee Rating

Communication was terrible, again. I had to call several times to get any information over the course of weeks, and even then it was minimal. Most communication was through a video onl More

by beth.berta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2026

McGrath City Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact me. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

June 11, 2026

Dealership Rating
Employee Rating

Excellent customer service. Luis was the expert in his field. He explained warranty information and gave an accurate estimate of how long it would take. Luis was professional, c More

by j.merilyn
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

Jun 11, 2026

McGrath City Honda responded

It’s wonderful to hear Luis provided expert guidance on your Honda warranty and gave an accurate time estimate. Thank you for noting his professional and courteous approach. We’re glad he made your service experience straightforward. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 11, 2026

Dealership Rating
Employee Rating

Luis was great with checking me in. He was timely, friendly and helpful even arranging a ride back home. The work was done well and to expectations More

by anirudhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

McGrath City Honda responded

Thank you for highlighting Luis’s prompt and friendly check in and arranging your ride home. We’re pleased the service on your Honda met your expectations. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 09, 2026

Dealership Rating
Employee Rating

Very attentive and knew exactly what to do really appreciated his kind. Customer service approach and terrific person to work with. More

by mccanro133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

McGrath City Honda responded

Thank you for sharing your thoughts on your Honda CR-V Hybrid service. We’re pleased Alexis was attentive, knew exactly how to handle everything, and provided a kind, supportive approach. We look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

1
...

Dealership Inventory (223 Vehicles)

new 2026 Honda Prologue car, priced at $48,715
2026 Honda Prologue
new
Frostline White Pearl exterior
Automatic
All-wheel Drive
used 2025 Honda Odyssey car, priced at $33,791
2025 Honda Odyssey
used
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
used 2022 Honda Accord Hybrid car, priced at $23,862
2022 Honda Accord Hybrid
used
San Marino Red exterior
Automatic
Front-wheel Drive
used 2025 Honda CR-V car, priced at $35,601
2025 Honda CR-V
used
Black exterior
Automatic
All-wheel Drive
new 2027 Honda HR-V car, priced at $32,217
2027 Honda HR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2016 Kia Sorento car, priced at $10,714
2016 Kia Sorento
used
Ebony Black exterior
Automatic
All-wheel Drive