Luis Antonio
Luis Antonio at McGrath City Honda

Luis Antonio

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.8
29 Reviews
4.8

29 Reviews

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29 Reviews of Luis Antonio

June 11, 2026

Dealership Rating
Employee Rating

Excellent customer service. Luis was the expert in his field. He explained warranty information and gave an accurate estimate of how long it would take. Luis was professional, c More

by j.merilyn
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

Jun 11, 2026

McGrath City Honda responded

It’s wonderful to hear Luis provided expert guidance on your Honda warranty and gave an accurate time estimate. Thank you for noting his professional and courteous approach. We’re glad he made your service experience straightforward. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 11, 2026

Dealership Rating
Employee Rating

Luis was great with checking me in. He was timely, friendly and helpful even arranging a ride back home. The work was done well and to expectations More

by anirudhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

McGrath City Honda responded

Thank you for highlighting Luis’s prompt and friendly check in and arranging your ride home. We’re pleased the service on your Honda met your expectations. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 09, 2026

Dealership Rating
Employee Rating

Very attentive and knew exactly what to do really appreciated his kind. Customer service approach and terrific person to work with. More

by mccanro133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

McGrath City Honda responded

Thank you for sharing your thoughts on your Honda CR-V Hybrid service. We’re pleased Alexis was attentive, knew exactly how to handle everything, and provided a kind, supportive approach. We look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 06, 2026

Dealership Rating
Employee Rating

Alfonso is the best Customer Service rep I’ve ever met in any business. His communication skills are outstanding. He gets back to you immediately with clarification on any question you might have. He comes a More

by nancymholman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

McGrath City Honda responded

It’s wonderful to hear Alfonso delivered clear communication and support during your Honda CR-V service. We’ll share your kind words about his leadership and positive approach with our team. We look forward to helping with any future Honda needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 03, 2026

Dealership Rating
Employee Rating

Muy claro y preciso en mis dudas soluciones muy viables muy atento en todo Doy un 10 de 10 More

by josegonzalez.250592
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

Jun 03, 2026

McGrath City Honda responded

Thank you for the perfect score and for sharing your service experience with your Honda Odyssey. We’re glad that Luis addressed your concerns clearly, provided practical solutions, and stayed attentive throughout. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 28, 2026

Dealership Rating
Employee Rating

Luis was super great. I look forward to return to work with Luis again. Give Luis a raise. More

by jessica.chwang
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

May 28, 2026

McGrath City Honda responded

Thank you for your five-star rating and for highlighting Luis’s outstanding service on your Honda CR-V. We look forward to working with you again and will pass along your feedback to him. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 26, 2026

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Employee Rating

Fast and reliable service The workers were very friendly and knowledgeable. I would recommend to others. More

by tranv.peter
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

May 26, 2026

McGrath City Honda responded

It’s great to hear your Honda CR-V received fast and reliable service. We’re glad our team’s friendly and knowledgeable approach met your expectations. Thank you for recommending us to others. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 22, 2026

Dealership Rating
Employee Rating

Okay Very good service All right ? ? The customer service was very excellent Very good More

by Happy customer
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

May 22, 2026

McGrath City Honda responded

Thank you for choosing us for your Honda Civic service and for noting our team’s excellent assistance. We’re pleased to know you had a positive experience. Feel free to reach out anytime for your next service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 17, 2026

Dealership Rating
Employee Rating

Great service from all the sales and service employees McGrath city Honda is the best Honda dealer in Chicago More

by canorivera1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

McGrath City Honda responded

Thank you for praising our sales and service teams. We’re delighted that your Civic received top care. We appreciate your support and look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 14, 2026

Dealership Rating
Employee Rating

Excellent Excellent service, fast turnaround, and excellent customer service. Excellent service from start to finish. They are always fast, honest, and very attentive. They explained everything clear More

by htr2007
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

May 14, 2026

McGrath City Honda responded

Knowing you felt well-informed during your Honda service and pleased with the thorough work is fantastic. Luis will be happy to hear your kind words about our quick turnaround and attentive approach. We look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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