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Luis Antonio
Luis Antonio at McGrath City Honda

Luis Antonio

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.8
48 Reviews
4.8

48 Reviews

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48 Reviews of Luis Antonio

August 05, 2026

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Everyone was so helpful and accommodating. The team was timely to ask for help and efficient. More

by daisyvqz01
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Recommend Dealer
Yes
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Aug 05, 2026

McGrath City Honda responded

Your mention of our team’s helpful and accommodating service highlights our commitment to reliable support. Knowing you felt supported and that everything was efficient during your Honda Civic service means a lot to us. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 04, 2026

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Spectacular performance by the team and Honda for taking care of my vehicles problems thank you More

by salgadoalex878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Karen Kozlowski, Karla Montoya

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Aug 05, 2026

McGrath City Honda responded

Our team is pleased we could resolve the issues on your Honda Civic. Your praise means a great deal to our service department. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 04, 2026

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Everyone was friendly and the car service was great. I appreciated how Luis explained what my car needed. More

by rcpanitch
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

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Aug 04, 2026

McGrath City Honda responded

Your note about Luis’s clear explanations highlights our focus on transparent communication. Knowing you found our team welcoming and that your Honda Accord received attentive care is rewarding. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 03, 2026

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Exceptional Okay it was exceptional and was able to get my car in and out of service in a timely manner More

by tron_runner
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

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Aug 03, 2026

McGrath City Honda responded

Our service department, and especially Luis, is pleased we could complete your Honda Passport service quickly. Thank you for your outstanding review. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 01, 2026

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The car was not completely washed . No alignment done properly and no next due sticker for oil change on the car More

by talalsyed6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 05, 2026

McGrath City Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

July 30, 2026

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Employee Rating

Wonderful experience with the service Wonderful experience with the service and great costumer service i will be coming back for my next service More

by hsanchez_20
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

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Jul 31, 2026

McGrath City Honda responded

Thank you for sharing your feedback. We’re glad Luis and our team provided excellent support during your Honda Accord service and look forward to welcoming you back for your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 30, 2026

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Good service. Quick in and out Went in for an oil change and all the staff was extremely helpful More

by dylanrathnau
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

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Jul 30, 2026

McGrath City Honda responded

We’re pleased your Honda HR-V oil change went so smoothly and that our team was able to assist promptly. It’s wonderful to know you experienced fast service and helpful support from everyone. Thank you for the five-star rating. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 30, 2026

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I had a great experience working with Luis Antonio. I’m already excited for my next visit ! More

by diegodiazrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

McGrath City Honda responded

It’s wonderful to hear that Luis provided such a positive service experience. We’re pleased your Honda Civic Hybrid is running smoothly and you felt comfortable throughout. We look forward to welcoming you back for your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 24, 2026

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Employee Rating

Great waiting area, friendly employees, helpful explanations of services Please let me know when recall parts are ready. More

by kevin814us
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

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Jul 24, 2026

McGrath City Honda responded

Thank you, Kevin, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 24, 2026

Dealership Rating
Employee Rating

Amazing Everything was excellent and the advisor was very helpful. It helped me with all my questions. More

by jfbgonzo1978
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

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Jul 24, 2026

McGrath City Honda responded

We’re pleased to hear that our advisor answered all your questions and made your service experience on your Honda Civic Si go smoothly. Luis appreciates your positive feedback and looks forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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