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McGrath Honda of Elgin

Elgin, IL

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Employees
Reviews
Vehicles
4.8
2,238 Reviews
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2020 N Randall Rd

Elgin, IL

60123

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Showing 2,238 reviews

October 19, 2025

Me gustó mucho la atención que me brindaron, aclararon todas mis dudas, buscaron mis mejores opciones. Muy buen servicio al cliente, Luis A Solís. More

by midorirojas18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2025 -

McGrath Honda of Elgin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2025

The work was done timely and my service rep kept me updated and the wait area was comfortable. More

by Sgreer41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 18, 2025 -

McGrath Honda of Elgin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 18, 2025

Excellent professional service from Alex Valdez. Answered all our questions patiently and made the buying process easy. More

by Leerbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex V.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2025 -

McGrath Honda of Elgin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 17, 2025

Professional, friendly, on time, kept in timely communication with me, clarified all my questions. Loved the video showing the person explaining what he was doing Surprised and liked having a fema More

by lrstrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith and Joe
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Oct 17, 2025 -

McGrath Honda of Elgin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McGrath Honda of Elgin, we look forward to having you as a valued customer for many years to come!

October 17, 2025

shpend as one of the managers approached with proper manner and etiquette. super good experiend been coming here for multiple years More

by shinkaylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shpend A
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2025 -

McGrath Honda of Elgin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McGrath Honda of Elgin. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2025

The staff creates a welcoming environment. Service department communicated clearly. Service was completed in a timely manner. More

by Matt_Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mally Service
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Oct 16, 2025 -

McGrath Honda of Elgin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 14, 2025

The customer service and knowledge of the Service Supervisor was great! I was greatly assisted by education on what to expect and timelines. More

by jdneher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Oct 14, 2025 -

McGrath Honda of Elgin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath Honda of Elgin.

October 13, 2025

Advisor did not advise of issue written in report. No communication after multiple calls, messages and texts. Very poor follow through, and service not trusted. More

by Avoid dealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Themi, my advisor
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Oct 16, 2025 -

McGrath Honda of Elgin responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 09, 2025

Friendly staff, excellent deal made with manager. Micheal in financial was great. I love my passport. More

by Tess_6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamir R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal, manager who I forgot what his name was(he was Macedonian)
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Oct 09, 2025 -

McGrath Honda of Elgin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing McGrath Honda of Elgin!

October 06, 2025

Miguel was nice and very thorough. I’ve done some research for a few weeks and he introduced a lot more features that I was not aware of. All questions answered. Great sales consultant More

by SPW
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Miguel M
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

McGrath Honda of Elgin responded

Here at McGrath Honda of Elgin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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