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McGrath Honda of Elgin

Elgin, IL

4.8
2,277 Reviews
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2020 N Randall Rd

Elgin, IL

60123

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Showing 2,277 reviews

December 14, 2025

Friendly and informative staff in the service department. Noki did a great job explaining options for my car with no pressure to make a decision. I appreciated the honest advice. The dealership was clean and More

by dms0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noki
December 11, 2025

4 stars as I only experienced the lobby, show room and waiting area at 6am. Wasn’t a lot going on at that time I was there for service. Did enjoy reading and looking at the McGrath first car that starte More

by tcelosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman
Dec 12, 2025 -

McGrath Honda of Elgin responded

Thanks for sharing about your experience with McGrath Honda of Elgin. We appreciate your business and hope to see you again soon!

December 07, 2025

Steve was super friendly, patient, and made the whole process easy. Great experience. Thank you More

by Elygonzalez30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 07, 2025 -

McGrath Honda of Elgin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

It was an amazing experience, from the greeting at the door to working with Omar and having no problem deciding which car was right for us. Omar even went above service on handling the return of our rent More

by matthewmyangel1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sayid? Finance
Dec 06, 2025 -

McGrath Honda of Elgin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 04, 2025

Great job by Jay. He listened and really took care of my issue. Jay has high marks from me and I really appreciate the service. Thanks! More

by Samselimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rosin
Dec 04, 2025 -

McGrath Honda of Elgin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2025

Arrived at 1145am for a noon appointment for rim replacement; tire balancing and rotation and C6 service- an hour and half to 2 hours. Rim wasn’t changed 1st time. Then tire pressure monitoring sens More

by andyvv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 04, 2025 -

McGrath Honda of Elgin responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 30, 2025

Excellent dealership. Luis was our salesman and he was wonderful and very helpful! went the extra mile to get us the car we wanted! More

by pjschum918
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheki Biba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

McGrath Honda of Elgin responded

Thank you for choosing McGrath Honda of Elgin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 27, 2025

I’m a single woman who went in alone to buy a car. The sales staff worked with me without any intimidation. It was a comfortable experience. More

by cindy.hainchek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shpend A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalii C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

McGrath Honda of Elgin responded

Thanks for sharing about your experience with McGrath Honda of Elgin. We appreciate your business and hope to see you again soon!

November 27, 2025

Quick response via text . The manager matched low interest rate offer. Had vehicle ready for me to test drive right away. More

by ceciliaxhuerta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamir R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

McGrath Honda of Elgin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 26, 2025

Drove into the service center and was greeted immediately and went to the waiting room to wait. They came up to me and asked if I needed a car to use. I was going to use a car but didn't have my insurance ca More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 26, 2025 -

McGrath Honda of Elgin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McGrath Honda of Elgin, we look forward to having you as a valued customer for many years to come!

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