McGrath Honda of Elgin

STOP SENDING ROBOCALL VOICEMAILS I BLOCKED YOUR NUMBER AND YOU STILL KEEP LEAVING VOICEMAILS ITS INSANE. I BOUGHT MY HONDAS AT TWO DIFFERENT DEALERS I DON'T CARE ABOUT YOUR OFFERS, MY OTHER DEALERS NEVER AND YOU STILL KEEP LEAVING VOICEMAILS ITS INSANE. I BOUGHT MY HONDAS AT TWO DIFFERENT DEALERS I DON'T CARE ABOUT YOUR OFFERS, MY OTHER DEALERS NEVER SPAM CALL ME. "Hey, hello, this is Reed Richards. I have some really great news to share with you. Call us back directly at (847) 695-8000. And top-down, please call (847) 695-8000. Again, that's (847) 695-8000. Thank you. We look forward to hearing from you." More

This service was for my initial oil change and tire rotation. I scheduled service on my Hondalink app, which was very simple. I waited for my vehicle while the service was performed, it was completed rotation. I scheduled service on my Hondalink app, which was very simple. I waited for my vehicle while the service was performed, it was completed in the time that was estimated to me. Also in that time a complete vehicle inspection and car wash was done. More

This was service maintenance and was handled in a reasonable amount of time. Service rep was very informative and kind. reasonable amount of time. Service rep was very informative and kind. More

Team was great. Omar was super. Price was fair. It was smooth and very easy Omar was super. Price was fair. It was smooth and very easy More

Went in for oil change and was told it would be $99, I told the technician that I had a coupon, while I searched on my phone he told me he could take $15 off and when I found my email coupon, turns out it told the technician that I had a coupon, while I searched on my phone he told me he could take $15 off and when I found my email coupon, turns out it was for $59. ALMOST $40 difference!!! Why aren't coupons saved to my account if they were emailed to me? Instead I feel like the service desk tried to get an extra $40 from me? This should be addressed as it seems very deceiving. I was also not informed that I needed a new air filter until I saw the paperwork at check out after being there for almost 2 hours. Was also told that the car wash didn't work but got to the car and it was washed. Was not a very attentive experience as it has been in the past. More

there was a bit of confusion regarding what parts to order, but once that was sorted, everything was perfect order, but once that was sorted, everything was perfect More

Professional and friendly staff. Ethan was a great help in helping me make my decision. Ethan was a great help in helping me make my decision. More

My first service experience was good. My purchase of the car left me with a feeling that people did really not know much about the cars. We worked with three different salespeople, and no My purchase of the car left me with a feeling that people did really not know much about the cars. We worked with three different salespeople, and no one spent the time detailing the proposed cost and the items that were included. In both dealing with the sales and service departments people seem to overpromise on the schedule and then provide excuses for the slippages. More

Miguel made the process seamless. I explained what vehicle I was looking for and he followed up in a couple of weeks once a match came in. I explained what vehicle I was looking for and he followed up in a couple of weeks once a match came in. More

Very professional and friendly staff. Listens to your concerns and asks if you have additional questions. They provided a shuttle home and return to the dealership. Listens to your concerns and asks if you have additional questions. They provided a shuttle home and return to the dealership. More