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McGrath Volvo Cars of Fort Myers
Fort Myers, FL
560 Reviews
As a family-owned and operated dealership, we go about things a bit differently here at Volvo Cars of FT Myers. We want to learn about each and every customer we serve, because each driver has a very different set of needs. To best serve you, it's important to know that not every situation will have the same solution. Our staff is passionate about finding those solutions, and it shows with the level of customer service we provide our guests.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 560 reviews
November 04, 2023
We thought the car was leaking oil and called Volvo. They wanted me to come in immediately and offered to tow my car. They took the car as soon as it got there. We were treated very well and were offere They wanted me to come in immediately and offered to tow my car. They took the car as soon as it got there. We were treated very well and were offered water. The service dept talked with us afterwards about what they found. More
by Elaine
Employees Worked With
Helpful October 30, 2023
On the upside, Joel (saleman) took good care of us and the dealership took care of getting a hitch installed on the truck. On the down side, the hitch took several days and I do feel that we were held lat the dealership took care of getting a hitch installed on the truck. On the down side, the hitch took several days and I do feel that we were held late into the evening waiting on paperwork for twon nights. When we signed off on everything presented to us, we were contacted the next day by John Bridwell stating that they (lady in his place) had us sign the wrong odometer form. We had to print off the new form, sign, photograph, and send back. Overall, we had a good experience. More
by barneyd
October 27, 2023
I came in for a lease to replace my 2020 XC40. Arley had called and got me interested in a 2023XC40. I'm pleased with the car and pricing. Arley had called and got me interested in a 2023XC40. I'm pleased with the car and pricing. More
by AG
October 26, 2023
Luke was very knowledgeable and easy to work with. I would highly recommend him for your next purchase I would highly recommend him for your next purchase More
by Kerryc
Employees Worked With
October 25, 2023
Recently purchased a low miles 2019 BMW and would not work with this dealership again. Multiple price increases (mark ups) once we began the paperwork which might be the norm now but it is so disingenuou work with this dealership again. Multiple price increases (mark ups) once we began the paperwork which might be the norm now but it is so disingenuous and such a waste of time. Worked through most of that but had to agree to a large bump for their conditioning the car which ended up being a large part of my bad experience. Gas tank on empty, tires (all 4) were about 10lbs low, valve caps missing, no owners manual and only one key fob. It was obvious nothing had been done with this car which wouldn't be a big deal accept for the fee... Got a feed back call from some sort of manager and asked for help with the key and owners manual but nothing. At the end of the day it would have been so easy for them to remedy these small issues but they really don't seem to care which sums up the overall vibe at this shop. More
by brekelinc
Employees Worked With
October 24, 2023
now NEW I brought my 2023 XC90 Recharge in for 10,000 mile service and foldaway tow bar. service advisor Jace was my contact person when I came to pick up vehicle bumper was hacked and visible destroyed mile service and foldaway tow bar. service advisor Jace was my contact person when I came to pick up vehicle bumper was hacked and visible destroyed along with dent in rear driver side fender. Jace advisor tried to say bumper needs to be cut which was incorrect. Service manager Andrew contacted me to confirm they would replace bumper and fix dent. That occurred 2 weeks later only to pick up vehicle again bumper repaired walked out to car with Jace service advisor. Viewed car asked if tow bar now works pushed button only to see it didn't deploy properly because bumper wasn't cut out properly. Jace stated he didn't check. Imagine you bring in initially for fold away tow bar bumper is damaged and when it's corrected they never checked to see if worked properly before given to owner. I told Jace I would cut out bumper myself that I could not believe this. Andrew service manager was left messages never returned my calls pictures were sent to Jace my experience at McGrath Volvo simply Sucked !!! Right to left pictures represent cut out by tech which ruined bumper other two are my photos of me modifying bumper at my home which McGrath was paid to do not to mention me being inconvenienced. Call me because your service department doesn't answer their phones More
by Joewilk45
Employees Worked With
Jace / Andrew
October 17, 2023
Had a great experience with Luke, very helpful in the process and could answer any question I had process and could answer any question I had More
by thomas.white012
Employees Worked With
October 16, 2023
Our family is very accustomed to the Volvo brand and has bought a few vehicles from McGrath in the past. I was looking for my next Volvo and decided to give McGrath a shot to see what they would do for a lo bought a few vehicles from McGrath in the past. I was looking for my next Volvo and decided to give McGrath a shot to see what they would do for a loyal customer. I reached out to Luke due to his exemplary ratings and I was not disappointed. Luke made the process fairly painless and I was even able to get a better vehicle than I anticipated. I highly recommend Luke to anyone in SWFL looking for a new Volvo. More
by Joe A
Employees Worked With
October 15, 2023
Had an amazing experience at this Volvo dealership. My family and I keep coming back to this dealership because of the outstanding quality and support from the team throughout the whole process. It was My family and I keep coming back to this dealership because of the outstanding quality and support from the team throughout the whole process. It was a seamless process and they value loyalty. They helped me trade in my vehicle at a fair price and sold me my dream vehicle for a fair price. Worked with me on the price a little bit. Will definitely be back. Thank you to Luke and Mitch and the team! More
by shainajoyr
Employees Worked With
October 13, 2023
They advertised a Lincoln Navigator for 2499. Leftist online for weeks only to find out it had a blown engine. Glad I didn’t journey all the way to the west coast from WPalm Beach only to learn t Leftist online for weeks only to find out it had a blown engine. Glad I didn’t journey all the way to the west coast from WPalm Beach only to learn the car I was interested in was never available. Old bait and switch technique. More
by italianstallion6148
Employees Worked With
