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McLarty Daniel Nissan

Bentonville, AR

4.8
2,787 Reviews
McLarty Daniel Nissan in Bentonville, AR, offers a top selection of new & pre-owned Nissans, plus expert service & hassle-free buying. Shop online or visit us today for great deals & friendly service! #DriveMDN
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2501 SE Moberly Ln

Bentonville, AR

72712

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Showing 2,787 reviews

April 14, 2025

Ricardo and Matt are awesome people to work with. They take care of you in all aspects. They gave me a rental until they got my tires swapped and then delivered my new Armada when they were done. More

by Drew Robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

McLarty Daniel Nissan responded

Drew, thank you so much for taking the time to leave us a review! We truly appreciate it, as well as your business! We're so pleased to hear that Ricardo and Matt could find you the perfect vehicle while making the buying process as easy and painless as possible! Happy driving in the new Armada!

April 12, 2025

An amazing dealership I have no complaints and everyone that helped me was super nice and helpful More

by Cadecamp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Davis
Apr 14, 2025 -

McLarty Daniel Nissan responded

Cade, thank you so much for taking the time to leave us this 5-star review! We truly appreciate your business. Please don't hesitate to reach out if there's anything we can do for you in the future!

April 12, 2025

Dealt with several different dealerships in the process of buying a car. Shawn was one of the most genuine, kind, and honest sales employees I met along the way. He helped me get into something I love, and More

by Matkins1994
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

McLarty Daniel Nissan responded

Thank you for trusting us with your business. We are pleased to hear that Shawn was a great part of your experience. On behalf of all of us at McLarty Daniel Nissan, congrats and safe travels!

April 09, 2025

Out standing customer service! !! Worked with me on every detail. Most pleased with Vinny and Josh, outstanding folks More

by Tlbeach1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinnie Cavaliere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

McLarty Daniel Nissan responded

Thank you so much for taking the time to leave us this 5-star review! We truly appreciate your kind words about Vinny and Josh, and we’re thrilled they paid attention to detail. Thank you for your business, and please don't hesitate to reach out if there's anything we can do for you in the future!

Apr 10, 2025 -

Tlbeach1958 responded

Great customer service!!!

April 05, 2025

Canaan Hudson was great to work with. He worked with me to make the whole process quick and easy which I truly appreciated. More

by BigJohn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Canaan Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

McLarty Daniel Nissan responded

Thanks for taking the time to leave us this 5-star review, BigJohn! We truly appreciate your kind words about Canaan. It’s great to hear you had a fantastic visit!

April 04, 2025

Awful treatment by so called general manager, Matt Jones. We took our car there for new tire installation and wheel alignment. The alignment printout showed multiple values out of spec that could result in t More

by AS
Workmanship
Recommend Dealer
No
Employees Worked With
Matt Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boenne
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

McLarty Daniel Nissan responded

Thank you for your feedback. We understand how important transparency and quality service are in vehicle maintenance and repairs. However, we would like to clarify a few details. Over the course of several respectful and professional interactions, we made multiple good-faith offers to have the vehicle brought back in so our team could review the alignment concerns at no additional cost. Those offers were declined. We sent multiple emails and spoke on the phone, wherein you declined and hung up. Regarding the alignment printout — while some specifications may show as out of range, it’s important to note that not all values are adjustable on every vehicle. We always strive to explain this clearly and transparently. Additionally, we would like to address the claim of a “bait and switch” regarding the oil change price. Pricing can vary based on oil type, vehicle make, and any current promotions — we encourage all customers to confirm pricing and details at the time of scheduling. We have tried multiple times in a professional way to invite you in and you have not reciprocated that. We welcome constructive feedback and always aim to resolve concerns in a professional manner. However, we must respectfully stand by our policies and team members. Our offer remains open and we would be happy to assist.

Apr 17, 2025 -

AS responded

In their response, they stated they understand transparency and quality of service, but they failed in both aspects in our case. They did not mention anything about some values not being adjustable prior to performing it. Their printout states that the values are out of spec and that could cause safety issues and uneven wear in brand new tires that I paid upwards of $1,000. They blamed the car manufacturer for it and ignored a Nissan Recall Campaign Bulletin that addresses this matter. They said it is just a bulletin and I would be responsible for the cost of more than $260. Why would I decline if you offered to fix the alignment issue at no additional cost? You said you would look at it and if additional things such as the steps mentioned in the bulletin need to be done, I would be responsible for it. That is why I declined and decided to end the phone call as it was very unprofessional and unfriendly. The so-called general manager was also making excuses for his employee and making up reasons as to why the oil price was higher than what was stated on the website. I really think he has no idea about their website pricing. If you advertise an oil change price with no specific conditions on your website and when a customer comes in for that price, the increase of the price for whatever reason is the definition of Bait and Switch. In my case, you increased the price from about $70 to $90.

April 03, 2025

Douglas was awesome ! He was very helpful throughout the whole process ! Made everything very easy for me and my family. Very thankful he was our guy. More

by jmarron7828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas De Leon
Apr 03, 2025 -

McLarty Daniel Nissan responded

We truly appreciate your fantastic review! It’s great to hear that Douglas provided you with an easy experience. Please don’t hesitate to reach out if there’s anything we can do for you in the future.

April 03, 2025

Professional and very courteous to customers. Took time to understand needs of the customer. The salesman has great customer service! More

by maria26jimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas De Leon
Apr 04, 2025 -

McLarty Daniel Nissan responded

Maria, thank you so much for taking the time to leave us a review! We truly appreciate it as well as your business! We're so pleased to hear that our team was professional and courteous!

April 02, 2025

Good, everyone there was very helpful. And helped me understand what was happening and how is done More

by Mason Tucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boenne
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

McLarty Daniel Nissan responded

Mason, thank you so much for taking the time to leave us this excellent review! We love to hear that everyone was helpful and explained things well. We're truly honored to have earned your business!

March 27, 2025

Communication from Sales Manager was extremely weak in many ways. Technology knowledge is in bad need of training. I am still trying to set my car up after being told to go to YouTube and set it up. Sales More

by echo10mp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Herr, Josh Davis, Douglas De Leon
Mar 31, 2025 -

McLarty Daniel Nissan responded

Eric, we hate to hear you had a frustrating experience during your last visit to our dealership regarding the tech in your car. Your feedback is invaluable to us. If you are open to discussing this further, please reach out to our dealership at479-845-8484.